Experience With Sales
Horrible experience. Unfortunately, I could not attend the discovery call due to a sudden family emergency. I apologized to the rep, whose name is Gianni, and asked some direct questions about the cost of the program as I had already educated myself to their methods and tactics. I was met with condescension, sarcasm, and unprofessional behavior. Here is a transcript of what transpired:
Gianni (9:02 AM):
Shane, are you showing up?
do you need to reschedule
You (9:02 AM):
Sorry. What is the upfront cost? Is there a plan where I pay nothing up front but pay out of my first csm gig? Is this DFY?
I'm not interested in going through a discovery call anymore. All I am interested in is your connections to hook me up with companies. I know everything else.
Gianni:
so you want more information without having to speak on a call that you originally booked to request more information?
and then you didn't cancel the call but you want the price without knowing what we do and how we do it?
You:
Don't be rude. I apologized. I have a family emergency at the moment.
Now are you going to be professional and answer my direct question or continue being an ass?
Gianni:
is it that you dont want a discovery or you cant have one because of the family emergency?
genuinely asking because im happy to help
You:
I don't need one anymore. I researched and found exactly what and how you do what you do. It is not difficult to use contextual clues and Google to figure it out.
I don't need to rationalize myself any further to you.
After your unprofessional behavior, I am even more adverse to having a conversation with you.
Now please, either answer my original questions, or let me know if I need to contact the owners of your company and send them screenshots of this conversation?
Gianni:
Our price is $12,500.
You:
Excellent. Thank you. I will contact someone else in your organization if I decide to move forward. Enjoy your weekend.
Gianni:
magnificent sire, do contact us with post haste
You:
"With" in this case is unnecessary as "posthaste" means "with great speed". Note, "posthaste" is one word.
If you are going to choose to be a smartass, do not forget to be smart about it.
3 de julio de 2025
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