Coda Pharmacy Opiniones 482

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Prescription from doctor showing as filled but not received and no communication to say it has. Rang and was lied to each time that they had only just received it that day and would ensure it would b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely brilliant service !! Had been with the large high street pharmacy but was waiting 7days plus on direct prescriptions and even customer services were horrendous. Swapped to Coda and WOW , c... Ver más

Valorada con 5 estrellas sobre 5

Coda Pharmacy are spot on every time. The process is far better, easier and faster than ordering through the GP surgery. Cannot recommend highly enough.

Valorada con 5 estrellas sobre 5

I have moved from a local pharmacy to Coda and they have delivered my medication next day which is an amazing service, and the one time I had a question they answered the phone professionally and de... Ver más

Información sobre la empresa

  1. Farmacia
  2. Droguería
  3. Farmacia online
  4. Proveedor online de medicamentos por prescripción

Escrito por la empresa

Coda Pharmacy is a family run NHS online Pharmacy, we dispense and deliver NHS prescriptions across England and Wales for FREE. What sets us apart from other pharmacies is we believe in customer service and that extra personal touch. If you call the pharmacy someone will always be on the other end to help with any questions or queries you may have.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

482 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 61% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Not delivered

Not delivered, I had to go to the PO to collect.

31 de enero de 2025
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Respuesta de Coda Pharmacy

Hi Lindsay, Thank you for your feedback and sorry to hear this. I have spoken to Royal Mail, they said they attempted delivery but the property was inaccessible. I have asked them to escalate this to make sure it doesn't happen again. kind regards. Colin

Valorada con 1 estrellas sobre 5

No replys to emails

No replys to emails. Medication not received.

10 de diciembre de 2024
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Respuesta de Coda Pharmacy

Hi Carol,

Thank you for bringing this to our attention, and I’m truly sorry to hear about the inconvenience you’ve experienced regarding your emails and medication. I completely understand how frustrating this must be, and I deeply apologize for the delay in resolving the matter.
Please note that we have attempted to reach you on several occasions via phone to discuss and address your concerns, but it seems we may have missed connecting with you. This was to let you know we were liaising with your GP to find an alternative which contributed to the delay. I have spoken to the pharmacy team and they said this matter has now been resolved.
Once again, I sincerely apologize for the inconvenience this has caused, and I appreciate your patience and understanding.

Kind regards. Colin

Valorada con 5 estrellas sobre 5

Simple things make for excellent service

Changed to this pharmacy after appalling "service" elsewhere. My first monthly prescription delivered in 3 days of issue by my doctor, unheard of before. Friendly delivery driver found his way to my back door as requested. All 16 items were in the bag, not often the case before. The simple things make for excellent service.

6 de diciembre de 2024
Opinión espontánea
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Respuesta de Coda Pharmacy

Thank you for your feedback, we really appreciate it. Kind regards. Colin

Valorada con 5 estrellas sobre 5

Quick efficient service

Good to see they had co-codamol in stock as I had previously found some were unable to fulfil my order due to supply issues.

29 de noviembre de 2024
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Respuesta de Coda Pharmacy

Thank you for your feedback. Kind regards. Colin

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order , fast delivery, pleasant delivery man.

8 de noviembre de 2024
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Respuesta de Coda Pharmacy

Thank you for your lovely feedback. Regards. Colin

Valorada con 5 estrellas sobre 5

good job

all worked perfectly

4 de noviembre de 2024
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Respuesta de Coda Pharmacy

Thank you, really happy it worked perfectly for you. Colin

Valorada con 5 estrellas sobre 5

Seamless experience

As a student who lives away from home, being able to easily access my medication through Coda alleviates the stress of registering with a new pharmacy. Having my medication delivered to my door within 5 working days also makes life so much easier. Highly recommend!

23 de octubre de 2024
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Respuesta de Coda Pharmacy

Thank you for the kind feedback, glad it has helped your situation. Colin

Valorada con 5 estrellas sobre 5

Happy with service

Happy with service

16 de septiembre de 2024
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Respuesta de Coda Pharmacy

Thank you, we are really glad you are happy with the service. Many thanks. Chris

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