Coffeecups.co.uk Opiniones 

1462
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First class customer service. I made an error on my order and rang the company for help . Nothing was too much trouble and they sorted my error out immediately. Delivery was quick and came very well... Ver más

Valorada con 5 estrellas sobre 5

We were kept informed of expected delivery dates. The packaging was excellent, secure to prevent breakages but eco friendly. Very good service. As always good delivery service via DPD.

Valorada con 5 estrellas sobre 5

Lovely cups and saucers. Very well packaged in recyclable materials. Arrived in perfect condition four days after ordering. Would buy from Coffecups again.

Valorada con 5 estrellas sobre 5

The delivery company mangled the box and managed to break some items, no problem, after a quick call it was all sorted and items replaced. Very friendly and helpful after care, thank you

Información sobre la empresa

  1. Tienda de suministros para restaurantes
  2. Mayorista de cristalería
  3. Mayorista de productos domésticos
  4. Tienda de artículos promocionales

Escrito por la empresa

Custom printed or plain crockery for every area of the hospitality industry, corporate sector and retail. No minimum order quantities and huge stock levels. Bespoke screen-printed logos, all hand-applied and fired in our on-site workshop and kilns.

Custom Printed Crockery with No Minimum Order Quantities!

Split boxes, huge stock levels and in-house printing services for all your professional crockery needs.

Split boxes, huge stock levels and in-house printing services for all your professional crockery needs.
Next-day shipping for plain items in stock, if ordered before 2pm. No minimum order quantities and split boxes available so no order too small.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
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4,9

Todas las opiniones

(1462)

182 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A good product and service

A good product, good value, well delivered, very well packed. Overall, very pleased.

27 de mayo de 2026
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Respuesta de Coffeecups.co.uk

Thank you for your review! We look forward to being of service again in the future

Valorada con 5 estrellas sobre 5

Exceptional customer service

Delivered on time, good price. Small after sales issue was dealt with immediately and brilliantly. Exemplary customer service!

19 de mayo de 2026
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Respuesta de Coffeecups.co.uk

Thank you for your review! We are on hand on the phone, email and whatsapp to quickly deal with any issues - even outside office hours

Valorada con 5 estrellas sobre 5

Excellent customer service

I was given wonderful personal service when attempting to find a replacement lid for my teapot which I hadn’t even bought from Coffeecups. I now have a lid which I couldn’t find anywhere else and 2 more are on their way.
I would thoroughly recommend this company

14 de mayo de 2026
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Respuesta de Coffeecups.co.uk

Thank you! We hope the lids give your teapot a new lease of life!

Valorada con 5 estrellas sobre 5

Good Customer Service but Poor Delivery Service

Coffee cups customer service is good and efficient.
1 star for delivery service. Sadly, the delivery service, Evri, was disappointing. The parcel was left outside the house on top of my plant, which I was not happy about.
Someone was at home, but the delivery driver did not knock on the door or leave the parcel in the unlocked potch.
I hope coffee cups can address this issue, as delivery partners also reflect on the company's reputation. Customers should be able to rely on a safe and considerate delivery service.

13 de mayo de 2026
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Respuesta de Coffeecups.co.uk

oh no Melinda! i am sorry about your plant - that is not good and I will feed this back to the courier , Evri. I am really disappointed though that we at coffeecups are getting three stars - this really hurts! this delivery was in fact the replacement teapot we sent free of charge- no quibble when part of the the first order got damaged ... would be nice if we could have 5 stars and you give the 3 stars to Evri not us !!

Valorada con 5 estrellas sobre 5

Lovely product

Lovely product, well priced and delivered quickly. I would highly recommend this company.

15 de mayo de 2026
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Respuesta de Coffeecups.co.uk

Thank you for your review! We look forward to being of service in the future

Valorada con 5 estrellas sobre 5

really good customer service

Good Products, quick dispatch,
I made a mistake when ordered different colours for cup and saucer and they called me back to check. Really appreciated

15 de mayo de 2026
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Respuesta de Coffeecups.co.uk

Thank you for your review! Glad we were able to make sure you got the right items

Valorada con 5 estrellas sobre 5

Good communication

A good company to use - positive communication - everything happened without a problem and an excellent teapot as a result
Thank you

7 de mayo de 2026
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Respuesta de Coffeecups.co.uk

Thank you for your review! We try to communicate directly to sort out any issues with orders

Valorada con 5 estrellas sobre 5

Accidently sent me the wrong cups

Accidently sent me the wrong cups. quick to rectify and they let me keep the wrong ones

14 de mayo de 2026
Opinión espontánea
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Respuesta de Coffeecups.co.uk

Thank you for review! Sorry about the mistake with the shipment. Glad we could rectify the issue

Valorada con 5 estrellas sobre 5

Great price and expertly packed

Great price and expertly packed, very professional.

6 de mayo de 2026
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Respuesta de Coffeecups.co.uk

Thank you for your review! We pack everything as well as possible to try and minimise the chance of breakages in transit

Valorada con 5 estrellas sobre 5

Great selection of products

Great selection of products. I made an order with various types of items, many of which were fragile (Ceramics, glasses, etc.), and everything arrived very well packed and secure with all the packaging recyclable. Highly recommended.

3 de marzo de 2026
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Respuesta de Coffeecups.co.uk

Thank you for your review! We're delighted that the products arrived safely

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience. Easy to locate good quality items i wanted to purchase on-line - right through from placing order to delivery to Northern Ireland CoffeeCups provided an excellent service and i have placed a further order.

27 de abril de 2026
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Respuesta de Coffeecups.co.uk

Thank you for your review and your orders! It was a pleasure to be of service

Valorada con 5 estrellas sobre 5

Very good service

Very good service. Fast and efficient.
Customer service very helpful too.
A great company to deal with

27 de abril de 2026
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Respuesta de Coffeecups.co.uk

Thank you for your review! We take pride in offering a full customer service experience via email, phone and whatsapp

Valorada con 5 estrellas sobre 5

Great Service

My comments are that your service is excellent and I pleased that I have found a supplier that sells single items of Churchill china. It is a shame that you cannot buy it in the shops - not in York anyway. Very glad that you are there. Maybe Churchill could put a link on their website listing stockists where you can buy single items.

24 de abril de 2026
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Respuesta de Coffeecups.co.uk

Thank you for your review! We are delighted that our split box service was useful for you

Valorada con 5 estrellas sobre 5

Real service

The online chat is manned by real people. Makes life simple.
International shipping was faster than expected.

24 de abril de 2026
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Respuesta de Coffeecups.co.uk

Thank you for your review! We respond to Livechat messages as fast as we can. We are also availble on email, phone and whatsapp

Valorada con 5 estrellas sobre 5

I got what I ordered

I got what I ordered, well packaged, undamaged, and within the delivery time stated.

9 de abril de 2026
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Respuesta de Coffeecups.co.uk

Thank you for your review! We delighted it all arrived safely and on time

Valorada con 5 estrellas sobre 5

Excellent service and products

Great range of coffee cups and glasses at very good prices, along with excellent service, delivery and packaging ethos.

Would highly recommend and definitely use coffee cup again.

7 de abril de 2026
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Respuesta de Coffeecups.co.uk

Thank you for your order and kind words - yes, please recommend!

Valorada con 5 estrellas sobre 5

Such a great variety

Such a great variety, I found exactly what I needed to replace a broken Churchill coffee cup in our set, and thanks to the really clear way they have of describing volume I was able to find the exact match (after accidentally ordering ones that were too small from somewhere else). Not cheap, and the prices without VAT are easy to get confused by, but they make up for it with their great selection and excellent packaging.

10 de abril de 2026
Logotipo de Coffeecups.co.uk

Respuesta de Coffeecups.co.uk

Thank you for your order and your kind words. We have noted that the ex. VAT pricing can be confusing - we are catering for both business and private customers to we have to show both inc and ex vat pricing. We will look at the design

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