We had a challenging remortgage which involved a housing association. After being let down by other brokers, we came across Ryan Coles who was extremely professional, honest and reassured us from sta... Ver más
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As a single parent I'd given up hope of being able to buy my ex husband out of the family home. After initially speaking with Ryan, I knew within an hour that I would be able to have lend enough to d... Ver más
Hannah was so friendly and helpful throughout the whole process of helping us with our remortgage. She replied to any queries by email right away and helped make the whole process go as smoothly as p... Ver más
Pretty poor service. Had a call back where I spent 20 minutes providing a lot of information and was promised a call-back and text confirmation the following day. Didn’t hear anything for over a week... Ver más
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Providing expert mortgage and protection advice to secure your future. Whether you need a mortgage or life insurance, with over 20 years experience, we know how to get things done.
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Very smooth process during re mortgage…
Very smooth process during re mortgage application, good communication form the team at CoG and they always made me feel comfortable & pleased with the whole process.
31 de mayo de 2024
Opinión espontánea
Pretty poor service
Pretty poor service. Had a call back where I spent 20 minutes providing a lot of information and was promised a call-back and text confirmation the following day. Didn’t hear anything for over a week which was then followed up with an email saying they “hadn’t heard back” from me. Wouldn’t recommend their services - which is unfortunate to say, as my initial call was very pleasant.
11 de enero de 2024
Opinión espontánea
Remortgage completed
I made an enquiry for a re mortgage through COG Financial and spoke with Ryan. He was so helpful. I wanted to release some equity from my property and find a good fixed rate. Within hours Ryan had come back to me. He guided me through the process step by step and once I had agreed an offer I put my feet up and let him get on with it. Less than 8 weeks, money is in my account and a fantastic fixed rate on my mortgage. Big thank you to Hannah who kept me informed on the legal side.
18 de septiembre de 2023
Opinión espontánea
We have a text saying we had called…
We have a text saying we had called them regarding a mortgage application. We have never heard of this company nor have we tried to get another mortgage! What is concerning is that if you call during the day it goes to voicemail. This is very concerning.
8 de septiembre de 2023
Opinión espontánea
Respuesta de CoG Financial
Hi Rob, we would have contacted you today regarding a mortgage enquiry made online. If the enquiry was not meant for you I can only apologize for the misunderstanding. The mobile number we have text you from does not allow calls into the business, so this is why you are calling through to a voicemail. Please give me a call on the main number 01489 357552 and I will be happy to find your details on our system and update them.
Thank you Hannah Bilton
Thank you Hannah Bilton. Updated throughout. Every question was answered, Hannah made sure we were aware of every step of our process and went above and beyond! Recommended to family & friends. We will be returning for our remortgage. Thank you!
1 de septiembre de 2023
Opinión espontánea
Highly Recommend
Highly Recommend! Great customer service, guided every step of the way and nothing was too much trouble!
Made what seemed like an impossible and stressful situation, easy and pain free! Thank you Carly @ CoGs Financial.
30 de agosto de 2023
Opinión espontánea
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