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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I decided switching to Coinpanda from another tax provider this year. The overall platform is very user-friendly and supports all exchanges and blockchains that exist. The tax report is very accurate... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I want to give some feedback to the entire team at Coinpanda after having some serious struggles with my tax reporting this year. First of all, and maybe the most important part, is how helpful th... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Scammers. The system imports a file with errors that cannot be corrected. The tax report is complete nonsense. Support responds once a day, makes excuses, constantly gives links to useless instruction... Ver más

Valorada con 5 estrellas sobre 5

Veldig fornøyd med tjenesten og hvor enkelt det var å importere alle transaksjoner inkludert marginhandler. Jeg har prøvd flere andre tjenester for skatteberegning, men Coinpanda er helt klart den abs... Ver más

Información sobre la empresa

  1. Software para la declaración de impuestos

Escrito por la empresa

Calculate and file your cryptocurrency taxes easily.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

138 opiniones

5 estrellas
4 estrellas
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1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

I want to give some feedback to the…

I want to give some feedback to the entire team at Coinpanda after having some serious struggles with my tax reporting this year. First of all, and maybe the most important part, is how helpful their support is (both Ruben and Eric) in the chat. No matter how many questions I ask they are always there to help. It really feels as though they really care about their customers (can't say the same about other tax services).

My main struggles in the past have been related to getting all my historical transactions imported from both CEXes and my on-chain wallets. I used Cointracker in the past, but after seeing how much easier it was to import my data to Coinpanda, I decided to give it a serious try. And what a night and day difference!! Except a few issues with CSV files that failed (they fixed it shortly after), I have now after almost 4 weeks been able to achieve close to 100% accuracy for my entire crypto history dating back to 2022.

I honestly don't understand why not more people talk about Coinpanda, but I can highly recommend giving it a try to anyone else. There is no payment required to test out all the features, so you only need to pay before downloading the tax reports.

22 de febrero de 2026
Opinión espontánea
Logotipo de Coinpanda

Respuesta de Coinpanda

Hello Andy! This is what keeps us motivated, and our mission is still not completed. Hopefully, we're getting a bit better each and every day!

Valorada con 5 estrellas sobre 5

Accurate tax reports

I decided switching to Coinpanda from another tax provider this year. The overall platform is very user-friendly and supports all exchanges and blockchains that exist. The tax report is very accurate and I couldn't be more happy!!

18 de febrero de 2026
Opinión espontánea
Logotipo de Coinpanda

Respuesta de Coinpanda

Thank you for the positive feedback!

Valorada con 5 estrellas sobre 5

I have been using Coinpanda for the…

I have been using Coinpanda for the last three years and been very happy with the experience overall. They seem to always be the first to support new blockchains and the support team is always available to answer all my questions!!

Looking forward to getting my 2025 taxes done again this year!

16 de enero de 2026
Opinión espontánea
Logotipo de Coinpanda

Respuesta de Coinpanda

Hi Kris, we're very happy to hear this!

Valorada con 5 estrellas sobre 5

Hello I was contacted by Anthony Kurth…

Hello I was contacted by Anthony Kurth claiming to be a account manager with coin panda. I was informed that I have money in Blockchain and they could transfer it to my bank account but blockchain requires a security one time deposit of $1900 dollars to be put into my crypto wallet so that they could send to blockchain to release the funds . I did send 1000 dollars but then the bank cancelled the payment . Has anybody else heard of this person and had a similar experience and is the Legitimate

28 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

I received a phone call from these…

I received a phone call from these people they said that I had nearly 2k in bitcoin and what did I want to do with it. Once again I explained that we left a family member in our home for a few days they put £450 into something they saw on ITV. They were severly told off and is paying the money back. The person on the phone knew about this even before I started I am getting at least 6-10 calls a day from call centres I am going insane I block I report but nothing stops them from getting through. I am disabled and my GP and careers ring me so I have to answer the calls. PLEASE is there a way to finaly tell these people I AM NOT INTERESTED. It was wrong when the family member did it they are paying the price. In one phone call a chap was effing at me shouting at me and I had a panic attact.I recently received a phone call from individuals claiming that I had nearly £2,000 in Bitcoin, asking what I wanted to do with it. I once again explained the situation: a family member who temporarily stayed in my home foolishly invested £450 in something they saw on ITV. They have since been reprimanded and are working to pay that money back.

What astonishes me is that the caller appeared to know all about this, even before I could explain. I am inundated with 6 to 10 calls a day from relentless call centers, and it is becoming unbearable. I block and report the numbers, but nothing prevents them from getting through.

As someone who is disabled, I must answer calls from my GP and caregivers, making it impossible to ignore these intrusive calls. I urgently need a way to assertively communicate that I am not interested. It was an unfortunate mistake when my family member made that investment, and they are already facing the consequences. Just recently, one caller shouted at me, using abusive language, which triggered a panic attack. This constant harassment is unacceptable, and I implore anyone who can help to assist me in putting an end to it.I recently received a phone call from individuals claiming that I had nearly £2,000 in Bitcoin, asking what I wanted to do with it. I once again explained the situation: a family member who temporarily stayed in my home foolishly invested £450 in something they saw on ITV. They have since been reprimanded and are working to pay that money back.

What astonishes me is that the caller appeared to know all about this, even before I could explain. I am inundated with 6 to 10 calls a day from relentless call centers, and it is becoming unbearable. I block and report the numbers, but nothing prevents them from getting through.

As someone who is disabled, I must answer calls from my GP and caregivers, making it impossible to ignore these intrusive calls. I urgently need a way to assertively communicate that I am not interested. It was an unfortunate mistake when my family member made that investment, and they are already facing the consequences. Just recently, one caller shouted at me, using abusive language, which triggered a panic attack. This constant harassment is unacceptable, and I implore anyone who can help to assist me in putting an end to it.

1 de agosto de 2025
Opinión espontánea
Logotipo de Coinpanda

Respuesta de Coinpanda

To be clear, you have not been contacted by Coinpanda. We do not make unsolicited phone calls and would never contact individuals in the manner described.

What you’re experiencing appears to be third-party call centres or scam activity that falsely reference cryptocurrency or legitimate companies. If Coinpanda’s name was mentioned, please report this to us via our official support channels. We also recommend reporting the calls to your phone provider and local consumer protection authorities.

We hope this helps clarify the situation.

Valorada con 1 estrellas sobre 5

Same scam as the others

Same scam as the others. £250 invested without my knowledge years ago now worth more than 1 BTC. Account frozen. Pay £500 to unlock. Sending email with details. Provided password to login to my account!

27 de mayo de 2025
Opinión espontánea
Logotipo de Coinpanda

Respuesta de Coinpanda

This is not Coinpanda. We do not invest funds on behalf of users, freeze accounts, request “unlock” payments, or ask for passwords under any circumstances.

What you’re describing is a third-party scam falsely using cryptocurrency narratives and should be reported to your phone provider, bank, and local authorities.

Valorada con 5 estrellas sobre 5

Outstanding Support Against Crypto Scams

I’m deeply grateful for Coinpanda’s exceptional support in protecting me from cryptocurrency scams. After being targeted by fraudulent schemes, including those falsely claiming ties to the World Blockchain Organization (WBO) and a scam entity called UNWBO, I reached out to Coinpanda’s support team. Mr.Ruben, Head of Customer Success, responded quickly with clear warnings about fake emails impersonating their platform. They promptly deleted a fraudulent account created in my name, preventing further losses. Their advice to ignore scam demands for fees and their transparency about the widespread nature of these frauds (affecting many users) empowered me to report to authorities. Coinpanda’s tax software onboarding emails were also helpful, though I’m verifying one cautiously due to my experience. Their professionalism and rapid responses via email and live chat make them a trusted ally for crypto users. Highly recommended for their integrity and dedication!

17 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

100% scammer

this company call me and said i have 100K bitcoin is frozen, but i never invest in bitcoin. i think they buy my data from other company so that they can have my name, phone and email correctly.

12 de mayo de 2025
Opinión espontánea
Logotipo de Coinpanda

Respuesta de Coinpanda

This wasn’t Coinpanda. We don’t cold-call people, and we would never claim someone has frozen funds or contact people who’ve never invested in crypto.

What you’re describing is a very common scam, where callers use leaked or purchased contact details to sound convincing. We know how unsettling that can be, and we’re sorry you’ve had to deal with it. Your phone provider, bank, and local authorities are best placed to help stop it.

Valorada con 1 estrellas sobre 5

Just another scam

I have just been called by a company called bitcoin.com claiming that they have an account in my name that they have blocked because someone has been trading under my name without my permission. She claims there was approx £91’000 worth of bitcoin in this account and did I want to close the account and claim it back in my own name. She told me to go to coin panda.com but whilst she was talking I was researching them and found the other reviews that confirmed my suspicions that they were fake and after having been scammed before I’m ultra vigilant now.

So if you get a similar call just hang up as I believe it’s just another scam!!!

1 de mayo de 2025
Opinión espontánea
Logotipo de Coinpanda

Respuesta de Coinpanda

This was not Coinpanda. We do not cold-call people, claim accounts exist in their name, or ask anyone to “recover” or close accounts over the phone.

What you describe is a common impersonation scam where callers reference well-known crypto brands to sound legitimate. You were right to be cautious and hang up. Anyone receiving similar calls should do the same and report them to their phone provider and local authorities.

Valorada con 1 estrellas sobre 5

SCAM please read below.

SCAM please read below.
Received a call today saying that my account that was opened nearly 2 years ago will be closed down and as it has nearly £93,000 did I want that to happen. I told them that the whole thing was a scam and didn’t believe her so the woman on the other end of the phone said it is legit I will send you an email with proof of your funds. Said do it, in the email gave a log in to get into my so called account. I had to send money over to reopen my account but that would be returned to me once the account was unlocked. Told her I would have to think about it and ended the call. Checked on trust pilot and loads of people have posted on about this company saying SCAM so stay away.

24 de abril de 2025
Opinión espontánea
Logotipo de Coinpanda

Respuesta de Coinpanda

This was not Coinpanda. We do not make unsolicited calls, threaten account closures, or ask for payments to “unlock” or reopen accounts. We would also never send login details or ask users to transfer funds over the phone.

What you described is a common scam that relies on pressure and fear to push people into acting quickly. You did the right thing by ending the call. Anyone receiving similar calls should hang up and report them to their phone provider, bank, and local authorities.

Valorada con 1 estrellas sobre 5

Anti-consumer refund policy!

This company will scam you! I requested a refund because their service does not support several cryptocurrencies that their website showed were supported. The company refused my refund request and stated its anti-consumer refund policy. I'm now out 100+ dollars! Do not use this service; go with the many other, more trusted ones.

3 de abril de 2025
Logotipo de Coinpanda

Respuesta de Coinpanda

We’re sorry to hear you were disappointed with your experience. That said, the claim about unsupported cryptocurrencies isn’t accurate. Coinpanda supports all cryptocurrencies, including those that can be added via wallet imports or manual entry if they’re not natively integrated.

Refunds are handled in accordance with our clearly stated refund policy, which is shown before purchase. If you’re unsure about coverage before subscribing, our support team is always available to help.

Valorada con 1 estrellas sobre 5

Do I have any money in my account with…

Do I have any money in my account with coinpanda??
I have been contacted by someone which is not a first time but different person each time every three and/or six month that I have x y z value amount of money in my coinpanda account which is from 000 bit coins bought in 2019. however, since then I lost account detail and too busy with life going back on it. as over covid back in 2020 I had tragic in my family loosing my dad and my young sister.
it is being more than two years I do receive these calls that saying I have 000 bit coins valued at nearly 100k! however, I was told that the account has been frozen and I need to deposit £500 to activate the account in order to withdraw the value I have there in the account?! I logged in into coinpanda and I can see the the balance £93000. However, doe not show if it is real account or not. can anyone help by telling is is a scam? can I trust Coinpanda?
thanks

26 de febrero de 2025
Opinión espontánea
Logotipo de Coinpanda

Respuesta de Coinpanda

We’re very sorry for your loss. To be clear, this was not Coinpanda. We do not hold funds, freeze accounts, or ask for deposits to “activate” or withdraw money. Coinpanda is a tracking and tax-reporting platform only, and any claim that you must pay to access funds is a scam.

What you’re describing is a repeated impersonation scam designed to exploit personal circumstances and create urgency. Please do not send any money.

Valorada con 1 estrellas sobre 5

S c ammers thieves faked an atomic…

S c ammers thieves faked an atomic wallet

28 de diciembre de 2024
Opinión espontánea
Logotipo de Coinpanda

Respuesta de Coinpanda

This was not Coinpanda. We do not create or operate wallets, and we do not have any involvement with Atomic Wallet or any other third-party wallets.

What you’re describing is an impersonation scam using unrelated crypto products to mislead people.

Valorada con 2 estrellas sobre 5

I applied for a lifetime access to…

I applied for a lifetime access to coinpanda services, but what I received was a lifetime access to the documents related to a single tax year for my crypto assets allocation.

I asked for a refund since I didn't need a single year, I needed five and couldn't pay 5 times the cost of the service. I received nothing back and didn't use any of the service I paid for. Wasted money, quite sad. They didn't understand my situation. People should know how it works, be advised.

31 de mayo de 2024
Opinión espontánea
Logotipo de Coinpanda

Respuesta de Coinpanda

Hi Lorenzo. Our pricing model has always been yearly tax plans, and this is communicated clearly on all relevant pages before checkout. We also have a refund policy, and since we need to treat all customers equally, we decided not to refund your purchase because of a "change of mind". This is also because you can access all tax numbers as soon as you upgrade your account, and you didn't report any issues with the software or tax reports.

Most other crypto tax services also offer yearly tax plans, but if you think we can better communicate and explain the pricing plans, we will listen and do that.

I hope you can still get value from your purchased tax plan, but don't hesitate to contact our customer support if you have other questions or need help with anything!

Valorada con 1 estrellas sobre 5

Arnaque, passez votre chemin si vous ne voulez pas perdre du temps et de l'argent

Quand on fait payer mais qu'on n'offre pas le service promis, cela s'appelle du vol :
Premièrement, le logiciel de Coinpanda fournit des données qui ne sont pas bonnes puisque lorsqu'on les saisit ensuite pour faire sa déclaration de revenus cryptos, cela donne un résultat complètement absurde.
Deuxièmement, quand j'ai fait part de ces problèmes, j'ai eu affaire à un support technique soit incompétent ou qui essayait de gagner du temps...
Troisièmement, quand j'ai demandé à être remboursé compte tenue de qualité du service, ils ont tout simplement refusé.
J'ai rarement eu une expérience comme celle-ci avec une entreprise. A mon avis, ils ne vont pas durer longtemps sur le marché. Par contre, en attendant, ils vont continuer d'arnaquer quelques pauvres âmes. Passez votre chemin, il y a plein d'autres solutions qui offre un service de qualité.

27 de mayo de 2024
Opinión espontánea
Logotipo de Coinpanda

Respuesta de Coinpanda

Hi Thibaud,
We are very sorry that your experience with Coinpanda didn't meet your expectations. Crypto taxes can be complicated, and one challenge is that data provided by exchanges and other services is incomplete. If you cannot import some of your transaction history, we can provide an update and add support if possible. The best way to sort this out is to contact our customer support and explain your problems as clearly as possible.

Valorada con 1 estrellas sobre 5

Doesn't work and refuse to give refund

I signed in to Coinpanda and connected to my broker. Coinpanda showed the wrong info, it showed I have millions of dollars that are not actually in my account. I fould another tax provider that works perfectly and went with them instead. When I tried contacting Coinpanda about a refund they were very hostile and condecending. Claiming nothing is wrong with their service. I am getting rude messages with technical details that are irrelevant to my case. Find another provider!

1 de junio de 2024
Opinión espontánea
Logotipo de Coinpanda

Respuesta de Coinpanda

Hello Ina,
We have reviewed your account and have not identified anything related to "wrong info" as you described. All the balances from your exchange accounts are fetched directly from the exchange APIs and are 100% accurate.

The dashboard balance (graph) shows a higher value than the wallet balances because you have not imported all transactions into your Bybit wallets. The Bybit API has several limitations, and unless you follow the guide, your transaction history will be incomplete.

Please read this guide and follow the steps for importing your transactions from API and CSV files: https://coinpanda.io/blog/bybit-taxes/

Valorada con 5 estrellas sobre 5

I've been more than happy

I've been more than happy with Coinpanda, they support even the most obscure portfolio tracker that I used to use. When there's questions the support staff delivers, if you ask kindly and nice you get a discount :-)

1 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No affiliation...

I got in touch with them as I received an email saying that an account was created with my email address, which was not me. I reached their support team and they immediately told me "It's deleted". Then they said "I could see that the account creation was not completed, that's why it could not be deleted". After I made it clear that I do not want my email address in their system, they said "I just told you it is deleted. One day later.... I receive YET ANOTHER email asking if I am doing well on the platform. All along the way they have been telling me my email could have been leaked and scammers are trying to get money from me. At this point I think you are the culprit.

31 de marzo de 2024
Opinión espontánea
Logotipo de Coinpanda

Respuesta de Coinpanda

Hi Özgür,
Please understand that scammers have created your account. The account created with your email at Coinpanda is separate from the email marketing service and must be deleted separately from our system. Our support staff doesn't have access to this, but we have done this now, so you will not receive more emails in the future. Please remember to be cautious if the same scammers contact you in the future.

Valorada con 1 estrellas sobre 5

I can’t withdraw my money from…

I can’t withdraw my money from coinpanda.iO. I’ve got 100.000 money on it and it’s on hold. Bummer I can’t send you guys a screenshot. They are telling me that I need to put 500 euro first before I can withdraw 100.000 that’s very strange.
1 euro should be enough if they want to verify me.

I told them that I forgot my password of Coinpanda that men who I had on the phone sended me my password trough my email. Weird.

But still in the app on website there is nowhere where I can find withdrawal my money.

I believe that Coinpanda.iO is a scam, no way I need to deposit 500 euro to get my money back.

I will let you guys know how it ended and I hope I get my money back.

Cause if I don’t… you guys should know that the reviews that are written is fake I believe the imployees are writing fake reviews.

1 de marzo de 2024
Opinión espontánea
Logotipo de Coinpanda

Respuesta de Coinpanda

Hi Zimmermann,
You have been contacted by scammers who are impersonating Coinpanda. We are NOT an exchange and do NOT hold any crypto assets. Coinpanda is simply a portfolio tracker and tax platform, and we will never contact any users directly or by phone.

We encourage you to report this to your country's local law enforcement, and please ensure that you NEVER send money to these scammers.

Valorada con 5 estrellas sobre 5

Really happy with Coinpanda!

I have been using Coinpanda for two years now, and it's in my opinion THE best crypto tax service you can find today. They have really stepped up the game with their DeFi and blockchain support the last year and no other competitors come close. I always get help from their support when needed.

The only thing that could be improved is make the calculations complete faster, so hopefully the team will prioritize this in the future. In general I highly recommend using Coinpanda, but you should first see if they support the blockchains and exchanges you have used before deciding :)

22 de febrero de 2024
Opinión espontánea

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