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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered a mattress topper from them over 2 weeks ago. Have had no correspondence from them and no goods delivered.

Valorada con 5 estrellas sobre 5

I worried that seeing some feedback that the goose down mattress topper we ordered would be inferior, and the comments about trying to return items also had me very wary. However, after a week of tryi... Ver más

Valorada con 1 estrellas sobre 5

This company is not based in UK as website suggests. Does not do free returns you have to pay to return to China. Telephone number does not exist. I purchased a cushion for sciatica, quality really po... Ver más

Valorada con 1 estrellas sobre 5

Horrible experience. Don’t fall for their scam. I ordered 2 pillows but I had to return them because of their inferior quality. The whole return process took over 2 months and even after sending off t... Ver más

Información sobre la empresa


Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

38 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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1,8

Todas las opiniones

(38)

10 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Absolutely disgraceful thank god my…

Absolutely disgraceful thank god my bank got me a refund I had to email confirmation no correspondence emailed over the wee to be com ignorance so please don’t use this site I was lucky I got my money back through my bank

12 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I think this company is a scam be very…

I think this company is a scam be very careful. I’ve ordered what I thought was a luxury bed topper - it has not been delivered, I’ve tried calling but the number is invalid and all if my emails have been ignored!!!!

30 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY being in remission with cancer, bed topper was just what i needed at the moment, so ordered this bed topper
what a load of rubbish this was, need to return it, telephone number is false, and so is their email address, please do not make the same mistake i have, use a well known company.

28 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute shambles

Absolute shambles - received the product but no longer needed it - unopened asked for refund given the runaround - offered 30%refund and keep the product DONT buy from this seller

8 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is not based in UK as…

This company is not based in UK as website suggests. Does not do free returns you have to pay to return to China. Telephone number does not exist. I purchased a cushion for sciatica, quality really poor. Lots of emails requesting postal return label, they say their system will not allow this. Reviews on website are false if you look at the photos next to their comments. I really regret wasting £39.99.

7 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible company

Terrible company. They will take your money but then seem to disappear.
What ever you do
DO NOT USE THIS COMPANY
Terrible terrible terrible

26 de febrero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

After reading the reviews on Coleex it…

After reading the reviews on Coleex it was to late to cancel my order as the reviews were terrible my mind was made up that I would not receive the goods or that the quality would be poor but after just over a week I received the mattress topper and was delighted at the quality and comfort

22 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I worried that seeing some feedback…

I worried that seeing some feedback that the goose down mattress topper we ordered would be inferior, and the comments about trying to return items also had me very wary. However, after a week of trying to cancel then track the order to no avail, although I was being reassured by themselves it was on its way, it did arrive. And we've had the best week of sleep since! It is quality and extremely comfortable. Very happy shoppers and will purchase from here again.

20 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

STAY AWAY FROM THESE COWBOYS

the company says it does returns, BUT if you open the package to look at it RETURN INVALID, the company says you have a 30 day period to test it, and offer refund if you are not happy BUT, if you have opened the package,RETURN INVALID, the Company advertisers PAY PAL, But it wont let you use it !!! For Flips Sake STAY AWAY FROM THIS CHEAP SCAM< YOU WILL LOSE ALL YOUR MOMEY

14 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible experience

Horrible experience. Don’t fall for their scam. I ordered 2 pillows but I had to return them because of their inferior quality. The whole return process took over 2 months and even after sending off the products back to them they never issued my refund. I chased them up more than once and I have simply been ignored. Legal action will follow.

1 de noviembre de 2024
Opinión espontánea

La experiencia Trustpilot

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