On 18th September, Order UK59016, I ordered a pair of slip on trainers after receiving a different pair a few weeks before as a gift which were so comfortable. I couldn’t believe that they were delive... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I have been buying Cole Haan shoes for a while now, the trainers that look like dress shoes are great for work where you are walking around all day. The good quality means they wear out rather than... Ver más
La empresa ha respondido
Online shop was easy to follow, fast delivery, came quicker than expected. Order #UK59215. Comfortable shoes, and sizing is as expected. Will be using the online shop again in the future.
I bought my first pair in a shop in Toronto on the recommendation of a friend. They were very comfortable and good value. Was very happy happy to discover you can buy them online in the UK. Have bough... Ver más
Información sobre la empresa
Escrito por la empresa
Cole Haan is a global performance lifestyle brand serving always-connected, active professionals with innovative footwear and lifestyle accessories. With a 90-year heritage, Cole Haan infuses its products with time-honored craftsmanship and modern innovation, making footwear and lifestyle accessories that customers wear from work, to workout, to weekend. Cole Haan’s mission is to inspire customers to live extraordinary lives.
Información de contacto
Suite 1, 3rd Floor, 11-12 St James Square, , SW1Y 4LB, London , Reino Unido
- contact@colehaan.co.uk
- colehaan.co.uk
4,6
Excelente
701 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 78% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great quality shoes (very comfy)
Great quality shoes (very comfy) & the delivery was very quick.
3 de enero de 2026
Opinión espontánea
Amazing experience from start to…
Amazing experience from start to finish. A fantastic website with a great selection of trainers. The ones I bought were delivered very quickly.
31 de diciembre de 2025
Opinión espontánea
Very good quality of the shoes
Very good quality of the shoes
Very comfortable
26 de diciembre de 2025
Great shoes, great company!
Superbly comfortable, stylish shoes for all occasions! Brilliant service and very responsive team to resolve any issues (like me inadvertently ordering the wrong size!) I don’t think I’d bother looking at other shoemakers!
29 de diciembre de 2025
Opinión espontánea
Top customer service amazing trainers. ⭐⭐⭐⭐⭐
So impressed with the customer service. Bobby who replied to us was super helpful and insured that my husband‘s trainers arrived in time for Christmas. He absolutely loves them and we will be buying more in multiple colours.
Order number UK47420 
27 de diciembre de 2025
Opinión espontánea
Shoe size parameters at colehaan are a major blunder
Much as i found the shoe soles very comfortable,when i have purchased them,i was misled by your size comparison between EU,UK and usa's sizing.
UK size 9 not being available i remember having read that usa size 10 is the equivalent of UK size 9..it is not,so i am walking with a size bigger shoes that makes me look awful.
I will never buy shoes from yankees ever again!
10 de diciembre de 2025
Opinión espontánea
Respuesta de Cole Haan UK
Hello Giampiero,
Thank you for taking the time to share your feedback, it is greatly appreciated. We are sorry to hear that you were left disappointed with your experience with our shoes and the ordering process.
Please note that we offer UK and EU sizes as equivalents to our US sizes. For men’s shoes, a UK 9 is a US 10, so if the UK 9 was sold out, the corresponding US 10 would also have been unavailable. Is it possible that you purchased a UK 10 (US 11), hence why the shoes felt a bit large for you?
Regardless of this, we hope you were able to take advantage of our free returns and receive a refund. If you need help with this, or with sizing in the future, feel free to get in touch with us at contact@colehaan.co.uk where we're always happy to assist.
Many thanks,
The Cole Haan UK Team
Moe’s
Cole Haan is a very nice product with a nice quality and design, very comfortable, good service and deliver in time, i recommended without hesitation.
19 de diciembre de 2025
Opinión espontánea
Fourth pair! I love them.
I love Cole Haan shoes, my zerogrand trainers are going strong after 3 years! I put them in the washing machine and they are as fresh as new. I’ve now got 4 pairs of various styles and about to treat myself to summer sliders. The make and sole technology is incredible- perfect for long days walking and super stylish too.
15 de diciembre de 2025
Opinión espontánea
I’ve not got 3 pairs of Cole Haan…
I’ve not got 3 pairs of Cole Haan shoes. They are the most comfortable shoes Ive ever worn and are dead stylish too 👌
18 de diciembre de 2025
Opinión espontánea
Smart shoes, well made and look / feel great
Great range of smart men’s trainers, looked rounds lot of sites for a pair I really liked but kept coming back to Cole Haan. Had my size in stock and speedy delivery. Love the look, they go with everything. I will definitely be buying another pair very soon!
4 de diciembre de 2025
Opinión espontánea
I am a big fan of Cole Haan shoes
I am a big fan of Cole Haan shoes. The sizing is perfect, not too small not too big. The shoes are always comfortable. The style works for me because I commute 2 hours per day and need something smart but comfortable. These fit the bill. I bought chukka style boots with the sneaker sole. I am at an age where comfort matters. This is comfort. Happy customer. UK46771
8 de diciembre de 2025
Opinión espontánea
Respuesta de Cole Haan UK
Hello!
Thank you very much for taking the time to share your experience. We are pleased to hear that you're loving the shoes and that they serve as a good companion for your day to day routine. A two hour commute calls for something smart that still feels good to wear so it is great to know that the chukka has been the right choice for you!
We appreciate your kind words about comfort. It is an important part of what we aim for and it is good to know these have made a difference for you.
Thank you again for your feedback and for your support. We hope your new pair continues to serve you well and we look forward to seeing you online again in the future.
Warm regards,
The Cole Haan UK Team
good quality product
good quality product
excellent delivery service
5 de diciembre de 2025
Opinión espontánea
Respuesta de Cole Haan UK
Hello Ernie,
Thank you for taking the time to share your thoughts. We're delighted to hear that you're loving the product and had a great delivery experience!
We look forward to seeing you online again.
Many thanks,
The Cole Haan UK Team
The prompt delivery
The prompt delivery. I love my trainers they are like wearing gloves. I wish they had them in white.
5 de diciembre de 2025
Opinión espontánea
Respuesta de Cole Haan UK
Hello Nicola,
Thank you for taking the time to write this. We're happy to hear that you're finding the trainers so comfortable and that you had a quick delivery.
Many thanks for your feedback - we really appreciate it!
Warm Regards,
The Cole Haan UK Team
So comfortable!
Order UK46478
I have been buying Cole Haan shoes in California for many years as they fit me perfectly and I always find them comfortable. I still wear them even the ones that are over 10 years old. I buy their white trainers every year there. My husband bought me some ankle boots from the UK site. He is a fan too. They arrived quickly but I had to go down a size as the site said 9.5 was a uk7 but were too big. Anyway the size 9 were perfect. When I saw the tall ones at an excellent discount I bought them and a pair of socks. However they were really stiff and too wide. I was really disappointed and have returned them as they hindered my knee bending. I was also sad to see the socks full price in UK was £24 but were marked $18! That’s a big mark up. Maybe I shall just have to but in USA. The discounts are fabulous there too.
Please check your sizing as I’m sure it can’t just be me. The service was 5* with extremely quick delivery and free returns.
24 de noviembre de 2025
Opinión espontánea
Respuesta de Cole Haan UK
Hello Dawn,
Thank you very much for taking the time to share your feedback. We are pleased to hear that you have enjoyed Cole Haan shoes for many years and that your recent delivery arrived quickly, although we are sorry that the fit and comfort of the tall boots were not right for you. We appreciate you returning them and we are glad the returns process was smooth for you.
We also understand your concern regarding sizing. We understand that our sizing can be quite different - if you ever need any recommendations, feel free to get in touch with us at contact@colehaan.co.uk
Regarding the socks, pricing can differ between regions, though we truly value your feedback and will be reviewing this.
Thank you again for your kind words about our service, we hope to see you online again in the future!
Warm Regards,
The Cole Haan UK Team
Wow, amazing shoes, and the style incredible
I have few of those shoes, and I love the style and comfort, is like walking on top of my bed, soft, really soft ❤️
1 de diciembre de 2025
Opinión espontánea
Respuesta de Cole Haan UK
Hello Ricardo,
Thank you so much for your lovely review! We are delighted to hear how comfortable you find your shoes. It means a lot to know they feel as soft and supportive as you described.
Many thanks,
The Cole Haan UK Team
Excellent service
Excellent service. Product delivered on time. No issues. Very satisfied with the ordering process and my purchase.
25 de noviembre de 2025
Respuesta de Cole Haan UK
Hiya Vasileios,
Thank you so much for your review. We are very pleased to hear that your order arrived on time and that everything went smoothly. It is great to know you are satisfied with both the service and your purchase.
If you ever need any assistance in the future, we are here to help!
Many thanks,
The Cole Haan UK Team
High-quality
High-quality, comfortable shoes, and the best part is when there are discounts and they add an extra 10% on top of the sale. Comfortable and stylish shoes. Thank you, Cole Haan.
13 de noviembre de 2025
Opinión espontánea
Respuesta de Cole Haan UK
Hi Fahad,
Thank you for your wonderful review! We are delighted to hear that you enjoy the quality, comfort and style of our shoes - and that our discounts have been a nice bonus.
We appreciate your support and look forward to helping you again in the future.
Many thanks and all the best,
The Cole Haan UK Team
Your delivery service was amazing
Your delivery service was amazing! I received the shoes within 24 hours of ordering! And also the returns were super easy.
I did struggle with the sizing. Even though you make it clear, it somehow isn't clear and I find I have to triple check to make sure I order the right size.
25 de noviembre de 2025
Respuesta de Cole Haan UK
Hello Susan,
Thank you for your lovely review! We are glad to hear that your delivery arrived so quickly and that the returns process was easy.
Many thanks for your feedback on our sizing. Even with guidance in place, we understand that it can still feel confusing. If you ever need help choosing the right size, feel free to get in touch at contact@colehaan.co.uk where we will be happy to assist.
Many thanks!
The Cole Haan UK Team
Treat yourself to a pair of Cole Haan’s.
Ref Order Nos UK45995 & UK45371
Was so impressed with the fit and comfort of the Grand Pro Angleace Trainers that I bought a pair of Zerogrand shoes as well. Superbly light & comfortable, they are like walking on air.
Bought my first pair of Cole Haan shoes in the USA in 1995, so glad I did.
1 de diciembre de 2025
Opinión espontánea
Respuesta de Cole Haan UK
Hello Lee,
Thank you for your lovely review! We are delighted to hear that you loved them enough to pick up another pair and that they feel comfortable and light to wear.
It means a lot to know you have been with the brand since 1995. We appreciate the continued support and are pleased the experience remains a positive one! We look forward to seeing you online again in the future.
Many thanks,
The Cole Haan UK Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.