Dear [Gym Manager / Team],
Dear [Gym Manager / Team],
I want to raise a concern about the difficulty of booking classes lately, as they appear to be fully booked by around 6:10 am each day. This makes it very challenging for many members to regularly access booking for sessions. I have started setting my alarm for 6 AM each morning to book a class, especially a yoga class. Surely I hate to wake myself that early merely to book a gym class! I have been a member of Colets for the last 25 years or so and have never experienced such a rat-race effect in securing a booking for my favourite class.
At the same time, the car park appears to be overflowing, making it very difficult to reach the class on time. I wonder what the gym's total capacity is, in terms of the number of clients in the building per hour? Are you treading on the borderlines of health and safety guidelines?
I appreciate how popular the classes are, but I would be grateful if you could review capacity, scheduling, or booking limits to make access fairer for all members.
I must say that I am totally disappointed in your current approach to increasing the number of clients, which shows a total disregard for the comfort and suitability of your esteemed clients.
Thank you for your kind attention.
Dr Nellie Gupta
5 de enero de 2026
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