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The Colorado Cyclist Opiniones 

447
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A great and super easy experience! I was shocked to see the Xlab RS7 available in my size and I couldn’t be happier with the bike. It came extremely quick (a few days faster than the estimate) and was... Ver más

Valorada con 5 estrellas sobre 5

the first reason for 5 stars: I had searched online all my favorite digital stores, to no avail. Colorado Cyclist had what I wanted in stock and available for purchase. Secondly, the coveted item... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The products were as described and arrived within a week. I got a great discount on a pair of cycling shorts that fit perfectly and function as expected. The new saddle seems to be working out but sad... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience! If you’re looking for X-Lab, Colorado Cyclist had my order processed and shipped to GA incredibly quickly. Very happy with how easy the process was and the response from Colorado to... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bicicletas

Escrito por la empresa

For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

447 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 92% de las opiniones negativas

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4,6

Todas las opiniones

(447)

365 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Customer service

An item form my order is on backorder and I got a call explaining the situation and was asked how I would like to proceed. This is great customer service nowadays I would have only received an email.

3 de septiembre de 2026
Opinión espontánea
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Respuesta de The Colorado Cyclist

Thank you for your review, Rodman! We're happy to hear that despite the product being out of stock, it still left you satisfied. We appreciate your patience and understanding.

Thank you for trusting us with your cycling needs!

- Customer Support Team

Valorada con 1 estrellas sobre 5

Worst return policy I’ve ever…

Worst return policy I’ve ever experienced by far!!!! Will never order from you again because of how inconvenient and costly you make it for the buyer to return an item.

21 de agosto de 2026
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Respuesta de The Colorado Cyclist

Hi Aric,

Thank you for sharing your experience. Our return policy allows returns within 90 days. However, for orders that are shipped correctly and are being returned due to change of mind or other preference, the return cost will be the customer's responsibility.

This policy helps us keep our pricing competitive while still offering a flexible return window.

We appreciate your feedback. Feel free to reach out if you have any questions or concerns.

- Customer Support Team

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, delivered what they said they would on time. Also very good communication

20 de agosto de 2026
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Respuesta de The Colorado Cyclist

Thank you for your kind words, Dan! Wishing you safe rides ahead :)

- Customer Support Team

Valorada con 5 estrellas sobre 5

Have used C.C. since the 1990's.

Easy internet access, great inventory, fantastic prices. Fast shipping.

25 de agosto de 2026
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Respuesta de The Colorado Cyclist

Appreciate your feedback! Thank you for trusting us on your cycling needs :)

- Customer Support Team

Valorada con 5 estrellas sobre 5

Super Quick Shipping

Super Quick Shipping! 10/10

22 de agosto de 2026
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Respuesta de The Colorado Cyclist

Thank you, Matt! We appreciate your review. Enjoy many miles ahead :)

- Customer Support Team

Valorada con 5 estrellas sobre 5

Fast delivery.

The shopping experience was great with fast delivery!

25 de agosto de 2026
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Respuesta de The Colorado Cyclist

Thank you! We're happy to hear you had a good experience. Till your next purchase :)

- Customer Support Team

Valorada con 5 estrellas sobre 5

Ren was lightning fast in his reply

Ren was lightning fast in his reply, which put me at ease knowing the order was en route.
Outstanding example of customer attention that is a much missed art in business.

1 de septiembre de 2026
Opinión espontánea
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Respuesta de The Colorado Cyclist

We're so happy that your recent interaction with our customer support made you satisfied :)

Thank you for trusting us with your cycling needs!

- Colorado Cyclist Customer Support

Valorada con 5 estrellas sobre 5

Great price match policy and fantastic customer support

Colorado Cyclist was one of the few places I could find that carried a small part for my Ortlieb pannier, and I also needed some tires for my trike which I was planning to order form somewhere else until I realized that Colorado Cyclist price matches. I sent their sales team an email with the price match request and they answered in less than 10 minutes and got me sorted out immediately. Ren from customer support was extremely helpful, friendly, and professional. I really appreciate the painless process ordering from Colorado Cyclist!

31 de agosto de 2026
Opinión espontánea
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Respuesta de The Colorado Cyclist

Thank you so much for your kind words! We'll surely pass this along to our customer support and we appreciate you trusting us!

Happy rides :)

- Colorado Cyclist Customer Support

Valorada con 3 estrellas sobre 5

Outrageous shipping cost.

Parts were available, shipping was fast, shipping price was outrageous. Yes I paid it but small MTB brake bolt clips that could have been shipped in a padded envelope were shipped in a medium sized 5x5” box for more than the $7.00 or so I paid for 7 clips.
Gave a 3 based on shipping cost alone. Was going to go 2 but they did have the part and did ship fast. I know the guy boxing them up had to have been thinking the box was a total waste.

21 de agosto de 2026
Logotipo de The Colorado Cyclist

Respuesta de The Colorado Cyclist

Thank you for sharing your feedback. We’re sorry the shipping cost affected your overall experience.

We do offer free shipping on orders over $75, and for smaller orders, shipping rates are based on the shipment and fulfillment requirements.

We understand that the packaging may have seemed larger than necessary for the items ordered, and we appreciate you bringing this to our attention.

Valorada con 2 estrellas sobre 5

What a long return process

What a long return process. I had items all boxed up to return, and then I had to take out the items and take a picture of them! I put them back in the box and made a label and went to the post office and to stand in line. I returned some shoes to another retailer recently and with only a couple of key strokes, I was told to go 1 mile to UPS and just hand them box. How easy!

18 de agosto de 2026
Logotipo de The Colorado Cyclist

Respuesta de The Colorado Cyclist

We’re sorry the return experience was frustrating. We appreciate you taking the time to share your feedback with us, and we’ll keep it in mind as we continue improving the experience for our customers.

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