Die erste Erfahrung war gut: gelungene Farbabstimmung -´der Einführungspreis. Dann ein deutlich teureres Abo. Bei kurzen Haaren lässt sich die Portion aber halbieren. Die Farbwirkung war schwächer... Ver más
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Consulta las opiniones de los clientes
Natural looking results, leaves the perfect amount of gray. Been using for years, can’t recommend more highly.
They says it's bespoke and hand mixed but feels this is just marketing when it's probably there's about 20 options.lots of waste plastic packaging that easy recyclable, even the cardboard box has shin... Ver más
This was my first hair and beard colour 7 months ago and I didn’t have the best experience. However they now have a permanent colour version to fully colour rather than fade greys so as they sent a... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At Colorsmith, we believe that when your hair color fits like a glove, you feel like your best self every day. Get ready for a new way to color, with everything you need delivered to your door in one discreet box. Led by a team of real-life colorists at our Los Angeles Headquarters, our custom men’s hair color and beard color takes into account your unique needs to give you a natural-looking finish. Similar to the salon experience, each bottle of hair color starts with a consultation. By taking our Quiz, our licensed colorists get to know you and your color goals before crafting a completely customized shade, made-to-order just for you. From the name on the bottle to the personalized instructions, we’re revolutionizing at-home hair color for men and taking things to the next level by giving you access to a personal colorist at every step along your color journey. Whether you want to adjust your hair dye or beard dye (our patented customization technology can adjust your color down to a ¼ of a shade) or want to learn how to get the best gray coverage, our professional colorists are here to help. In addition to our custom Color Case, we offer professional-grade hair care (like shampoos, conditioners, and stylers) and salon-inspired tools (like scalp massagers). Connect with a colorist today and start crafting your unique shade.
Información de contacto
1910 E. Maple Ave, 90245, El Segundo, Estados Unidos
- (833) 909-2213
- colorsmith.co
2,9
Medio
320 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Not happy really disappointed I’m not…
Not happy really disappointed I’m not using any more
6 de julio de 2022
Respuesta de Colorsmith
Imran - Thank you for your feedback. We are so incredibly sorry to hear that your experience was not all it should have been. Please contact hello@colorsmith.co for further assistance. We are always happy to help in any way we can.
Colour stays only for 3 weeks.
1 de julio de 2022
Respuesta de Colorsmith
Mr Alister - Thank you so much for sharing your feedback. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Please contact hello@colorsmith.co for further assistance. We are always happy to help in any way we can.
Terrible
Terrible
Customer service is non existent, matching your actual colour is impossible really and they don’t have specialists who do this they don’t tweek
The colour to match yours
Better off with touch of grey just for men, it’s subtle and you get better results than this start up nonsense
1 de julio de 2022
Respuesta de Colorsmith
Matthew - Thank you so much for sharing your feedback. We are so sorry to hear about this poor experience with our color and customer service. This is absolutely not typical of our product or company, and we take your feedback seriously. Please contact hello@colorsmith.co for further assistance. We are always happy to help in any way we can.
Perfect but for one thing !
The product is excellent and far exceeds any other beard colouring I have used before ( and I have tried them all !) The service is first class and the packaging / kit is brilliant . However it is really annoying that you need to buy such a large quantity at one time . I have a small/ medium sized beard and if you use the whole kit at one time , as told you must, then there is too much wastage . In these days of environmental care this is not good . The product would be perfect if it could be supplied in a smaller volume.
1 de julio de 2022
Respuesta de Colorsmith
Neil - Thank you for the wonderful review. Everything our clients say is truly valued and we look forward to hearing from you in the future!
I had a bit of a disaster
I had a bit of a disaster, left it in for too long and went jet black. Had to correct it. Used the product successfully 3 times and got cocky I think
1 de julio de 2022
Respuesta de Colorsmith
Andrew - Thank you for your feedback. We are so incredibly sorry to hear that your color did not turn out as you had hoped. Please contact hello@colorsmith.co for further assistance. We are always happy to help in any way we can.
Blisters and pain
Blisters, pus, sores, swelling and Pain!
Oh and still a lot of grey!
All my original messages stated that I had severe reactions to a previous product and was worried about doing this. As it was ammonia free I gave it a try. Turns out it PPD that burns. No mention of a patch test! Never ever again!
19 de junio de 2022
Opinión espontánea
Respuesta de Colorsmith
Barry - Thank you for your feedback. We are so incredibly sorry to hear that your experience was not all it should have been. Please contact hello@colorsmith.co for further assistance. We are always happy to help in any way we can.
My hair is brassy
8 de junio de 2022
Respuesta de Colorsmith
Chris - Thank you for your feedback, and we will certainly pass this suggestion along! We are always looking to improve and grow. Please feel free to reach out to hello@colorsmith.co if you need any assistance in the future!
I still quite a bit of grey hairs on my…
I still quite a bit of grey hairs on my side - may be it is staying as color'd for few days to week but after that it fades away
8 de junio de 2022
Respuesta de Colorsmith
Bhumir - Thank you for your feedback. We are so sorry to hear that your experience was not all it should have been, and your color faded fast. Please contact hello@colorsmith.co for further assistance. We are always happy to help in any way we can.
Product is great
Product is great. Change is shipping cost is not. Company needs to develop a box where 2 boxes can be shipped at the same time for one shipping fee (or no shipping fee because it exceeds the minimum) instead of each order incurring a shipping fee that is 20% of the cost of the order. Making it so you have to buy some of their other products to avoid a shipping fee is insulting.
5 de junio de 2022
Respuesta de Colorsmith
Aron - We’re pleased to hear that you’re enjoying your color! We truly value everything our clients say. We hope to continue helping you find hair perfection!
My hair is too dark
4 de junio de 2022
Respuesta de Colorsmith
Greg - Thank you for your feedback. We are so incredibly sorry to hear that your experience was not all it should have been. Please contact hello@colorsmith.co for further assistance. We are always happy to help in any way we can.
Good service and product
Good service and product
Price seems to be a bit higher than needed.
3 de junio de 2022
Respuesta de Colorsmith
Mark - Thank you for your feedback and review! Colorsmith may be a bit more pricey than the boxed option, but you’ll get a lot more with Colorsmith custom color and we are happy to hear you are experiencing those benefits. We are excited to continue working with you!
Excellent hair color
Excellent hair color, perfect match, gentle on hair, just totaly love it, salon quality without the price!
3 de junio de 2022
Respuesta de Colorsmith
Dennis - Thank you for the awesome review. Everything you say is truly valued and we look forward to working with you in the future!
Respuesta de Colorsmith
Victor - Thank you so much for sharing your happiness with us. We're thrilled to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future.
I am very satisfied with the product.
3 de junio de 2022
Respuesta de Colorsmith
Felipe - We’re pleased to hear that you’re enjoying your color! We truly value everything our clients say. We hope to continue helping you find hair perfection!
The color was fantastic
The color was fantastic, unfortunately my scalp did not react well to it , this is happened to me before with other liquid colors, seems cream colors work better on me
3 de junio de 2022
Respuesta de Colorsmith
Gregory - Thank you for your feedback. We are so incredibly sorry to hear that your experience was not all it should have been. Please contact hello@colorsmith.co for further assistance. We are always happy to help in any way we can.
I love the colour but need to time it better
I love the colour but I struggle to find the best time to do the colour and get my hair cut. I also feel like my hair is totally grey on the sides and back now and as the dye fades it looks a bit yellow on top. Didn't see much difference with the tintes shampoo. Overall, I'm happy but need to find better timing
3 de junio de 2022
Respuesta de Colorsmith
Ross - We’re pleased to hear that you’re enjoying your Colorsmith experience! We truly value your feedback and look forward to hearing from you again in the future.
Overall the product works well
Overall the product works well. My hair is completely silver and grows pretty fast so hiding the gray can be challenging.
3 de junio de 2022
Respuesta de Colorsmith
Ruben - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
I found the solution to my hair color…
I found the solution to my hair color with you and feel grateful. I feel like I have my private color magician
3 de junio de 2022
Respuesta de Colorsmith
Edward - Thank you so much for sharing your happiness with us. We're thrilled to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future.
I love this stuff nuff said
3 de junio de 2022
Respuesta de Colorsmith
John - Thank you for your feedback! Nothing makes us happier than hearing our clients are pleased with their experience, and our colorists love creating the perfect shade for our clients. Please feel free to reach out to hello@colorsmith.co if you need any assistance in the future!
I like that there is no unpleasant odor…
I like that there is no unpleasant odor after treating my hair. Also, the custom color consultation is excellent.
2 de junio de 2022
Respuesta de Colorsmith
Leo - Thank you for your feedback! Nothing makes us happier than hearing our clients are pleased with their experience, and our colorists love creating the perfect shade for our clients. Please feel free to reach out to hello@colorsmith.co if you need any assistance in the future!
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