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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Die erste Erfahrung war gut: gelungene Farbabstimmung -´der Einführungspreis. Dann ein deutlich teureres Abo. Bei kurzen Haaren lässt sich die Portion aber halbieren. Die Farbwirkung war schwächer... Ver más

Valorada con 5 estrellas sobre 5

Natural looking results, leaves the perfect amount of gray. Been using for years, can’t recommend more highly.

Valorada con 3 estrellas sobre 5

They says it's bespoke and hand mixed but feels this is just marketing when it's probably there's about 20 options.lots of waste plastic packaging that easy recyclable, even the cardboard box has shin... Ver más

Valorada con 2 estrellas sobre 5

This was my first hair and beard colour 7 months ago and I didn’t have the best experience. However they now have a permanent colour version to fully colour rather than fade greys so as they sent a... Ver más

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Información sobre la empresa

  1. Tienda de productos capilares

Escrito por la empresa

At Colorsmith, we believe that when your hair color fits like a glove, you feel like your best self every day. Get ready for a new way to color, with everything you need delivered to your door in one discreet box. Led by a team of real-life colorists at our Los Angeles Headquarters, our custom men’s hair color and beard color takes into account your unique needs to give you a natural-looking finish. Similar to the salon experience, each bottle of hair color starts with a consultation. By taking our Quiz, our licensed colorists get to know you and your color goals before crafting a completely customized shade, made-to-order just for you. From the name on the bottle to the personalized instructions, we’re revolutionizing at-home hair color for men and taking things to the next level by giving you access to a personal colorist at every step along your color journey. Whether you want to adjust your hair dye or beard dye (our patented customization technology can adjust your color down to a ¼ of a shade) or want to learn how to get the best gray coverage, our professional colorists are here to help. In addition to our custom Color Case, we offer professional-grade hair care (like shampoos, conditioners, and stylers) and salon-inspired tools (like scalp massagers). Connect with a colorist today and start crafting your unique shade.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

320 opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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2,9

Todas las opiniones

(320)

6 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Colour didn't last 2 weeks (their…

Colour didn't last 2 weeks (their website says it will last 4-6weeks) really disappointed with this.
I wanted the dye to blend my beard in the chin area only (it was/is white whereas rest of beard was dark), got given a bottle that was big enough to do my whole head of hair; so it felt like I was paying for a quantity of product that was too much for my needs.
Overall very disappointed with this product, I won't be using again

24 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

its a SCAM!!!

its a SCAM!!!
Their product does not cover any grays even though i have colored twice at once
i have cancelled my subscription straight away in may 2024
all of the sudden february 2025 they started to send me products without my consent they charged my account £24
i've tried to contact them and they were willing to pay money back (which cold be a lie) but i had to pay postal to send the product and im not going to because i haven't ask them to send it
i have contacted the bank already and they will investigate and return the money
Just 5 of the shelf works way better!!!

8 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

These are conmen

These are conmen. If you make a single payment with a debit/credit card, they will use those details to keep taking subsequent payments even though you have not authorised this. They say you have set up an account when you have not. Their system makes it extremely difficult to make any sort of contact. BUYER BEWARE

5 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst

The worst. A complete waste of time and money. Stick to the high street brands because atleast it works. Cancelled and make sure to cancel with your credit card company too.

23 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely awfully

Absolutely awfully, colour did not even tint my hair or beard slightly, no clear way to cancel even though I only signed up for an £8 trial.
This is a giant con and is definitely flouting the rules
I ended up stopping any payments for this company as its the only way to cancel

10 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ripped off, bad products

I was offered a one off purchase of the colour at a discount price of £8. I filled in the form very carefully and made sure that I didn't enter into to long term contract. To my horror the company stole £24.99 out of my account without prior notice. They're product is nothing out of the ordinary and I'd never buy it again. There are other products in the market that do the same job but at a much cheaper price.

9 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Didn't actually make any difference

I tried this as a beard dye product as I found Just for Men irrated my lips for some reason. Despire trying the Colorsmith product numerous times, the dye never covered any grey hairs and I couldn't tell any difference before and after the treatment. Not recommended.

7 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling customer service

I ordered a sample bottle, but to my shock, I was automatically enrolled in a subscription without my consent! I've emailed them three times, and they still haven’t responded or canceled the subscription. This is beyond frustrating! Their customer service is terrible, and the product didn’t even live up to the ridiculous hype they advertise. Avoid this company at all costs!

6 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appauling behaviour

Appauling behaviour

I purchased one bottle to try it out, which was terrible, and they automatically signed me up to a subscription and 3 times the price, and sent me another bottle 2 weeks later.

No response from their support team.

2 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers

Scammers! I made a trial order from them for 12 euros, I was not satisfied with the result, because it did not cover the gray hair. And two weeks later, I noticed that an order for 32 euros was made from my card without my consent. I didn't want to reorder anything but they automatically sign you up for their program and withdraw money from your account without your aproval.

25 de diciembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

i just do not get anywhere with them

i just do not get anywhere with them , They keep reffering me to their website to craft my colour and I cannot get pass the message below

At this time, your colour needs personalised attention from one of our colourists to ensure you get exactly the shade you’re looking for.

24 de noviembre de 2024
Opinión espontánea

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