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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

So far no bed! The delivery firm keep cancelling the delivery. The latest cancellation was on the supposed day of delivery. No reason given. Terrible experience. So much time wasted waiting for a bed... Ver más

Valorada con 5 estrellas sobre 5

Excellent bed and mattress. Being able to order swatches for colours and fabric was a positive. This was delivered within a week of ordering and they rang to check if delivery date was suitable. Deliv... Ver más

Valorada con 1 estrellas sobre 5

SCAMMERS!!!!! ORDERED BED WAS DAMAGED SO RETURNED. DIDN'T EVEN GET IT OFF THE TRUCK PROPERLY DRIVER GAVE US SUCH ATTITUDE. EXCEPTED REPLACEMENT AFTER APOLOGY FROM THEM. TO SEND ANOTHER BED THAT WHEN... Ver más

Valorada con 5 estrellas sobre 5

I like most people get worried about buying online ...please don't you will not be disappointed this company is 100% top quality I am so happy with my bed ( divan ottoman bed ) delivery driver was ver... Ver más

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2,5

Malo

TrustScore: 2.5 sobre 5

37 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,5

Todas las opiniones

(37)

5 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

My daughter saves so hard to buy her 10…

My daughter saves so hard to buy her 10 year old her own bed 249pounds 20 delivery the main slate broke my daughter gt in touch st away was told go bq buy the slat 10 pounds and they refund her 1 pounds told her I’ve told u the solution then blocked her I texs now blocked me

15 de febrero de 2024
Opinión espontánea
Logotipo de comfybeds

Respuesta de comfybeds

Hi the company you have been blocked by is Comfort Beds and Sleep Ltd. We have raised this with Facebook because that's where they are scamming customers and because we are genuine and are registered we are being targeted for this. Please find them and report them there Facebook link we will attach https://m.facebook.com/Comfortbedsleep

Valorada con 1 estrellas sobre 5

Avoid this company at all costs

Avoid this company at all costs, sent two parts of different beds, messaged to only get blocked, again stay well clear of these scammers.

12 de febrero de 2024
Opinión espontánea
Logotipo de comfybeds

Respuesta de comfybeds

Hi the company you have been blocked by is Comfort Beds and Sleep Ltd. We have raised this with Facebook because that's where they are scamming customers and because we are genuine and are registered we are being targeted for this. Please find them and report them there Facebook link we will attach https://m.facebook.com/Comfortbedsleep

Valorada con 1 estrellas sobre 5

Absolutely shocking customer service!!!!!

I ordered a bed from this site on fb on the 2/1/24 king size silver crushed velvet slat Hilton bed with mattress, very quick to respond, ordered what I wanted confirmed a date to be delivered, 6/1/24, was given a time slot of 11.30-2.30 thought great I hadn’t moved to my new address yet but the bed was getting delivered there, I got a txt saying they be running late due to traffic, didn’t realise the company was in England somewhere, anyway bed didn’t arrive till at least 7pm that night, my partner gave the guy the money, which I was overcharged £15, my partner built the bed for me to realise it wasn’t the design I had ordered, so I messaged them, got a message on what’s app from who was a manager asking what was wrong with the bed, so I sent a picture of what was delivered and what I had asked for he agreed it was wrong design, he asked if I wanted to keep it as was only £20 of a difference I said no so he agreed the headboard and footboard would be changed on the Tuesday night I said right ok and I would get my £15 refund as was overcharged, I then saw some Facebook posts about how people had issues with their beds from this same company and they had been blocked, so messaged to say and to confirm the guy would turn up Tuesday yes yes he will be there, I then checked their fb page to which I couldn’t find it asked the manager he says the page was taken down I’m like right ok, only for my friend and partner could still see the page so obviously I was blocked like rest due to their mistake of delivering the wrong design of bed, Tuesday came I WhatsApp the manager to confirm the delivery he read my message then I was ignored I was blocked so cut a long story short I was left with a bed that looked like it had been built in a Santas workshop with the slats they give you, no refund and no legs for the bed, absolutely shocking disgusting behaviour for a company, do not order

2 de enero de 2024
Opinión espontánea
Logotipo de comfybeds

Respuesta de comfybeds

Hi the company you have been blocked by is Comfort Beds and Sleep Ltd. We have raised this with Facebook because that's where they are scamming customers and because we are genuine and are registered we are being targeted for this. Please find them and report them there Facebook link we will attach https://m.facebook.com/Comfortbedsleep

Valorada con 1 estrellas sobre 5

This is a scam company absolutely…

This is a scam company absolutely shocking customer service delivered bed and mattress bed was faulty mattress was spoilt, stained and soaked through contacted them and was promised a new bed and mattress would be delivered a few days later delivery did not turn up and when I tried to contact them about it, they told me to F off and blocked me on on Facebook and WhatsApp. Absolute fraudsters. Do not trust this company after doing further research, I can see this company has changed their name multiple times which is no doubt due to the amount of people they have ripped off!

5 de enero de 2024
Opinión espontánea
Logotipo de comfybeds

Respuesta de comfybeds

Hi the company you have been blocked by is Comfort Beds and Sleep Ltd. We have raised this with Facebook because that's where they are scamming customers and because we are genuine and are registered we are being targeted for this. Please find them and report them there Facebook link we will attach https://m.facebook.com/Comfortbedsleep

Valorada con 1 estrellas sobre 5

Fraudsters

Poor quality product and mattress delivered was spoilt. Company promised to deliver new mattress three days later and did not. They then blocked me on social media and blocked my telephone number

4 de enero de 2024
Opinión espontánea
Logotipo de comfybeds

Respuesta de comfybeds

Hi the company you have been blocked by is Comfort Beds and Sleep Ltd. We have raised this with Facebook because that's where they are scamming customers and because we are genuine and are registered we are being targeted for this. Please find them and report them there Facebook link we will attach https://m.facebook.com/Comfortbedsleep

Valorada con 5 estrellas sobre 5

Excellent bed and mattress

Excellent bed and mattress. Being able to order swatches for colours and fabric was a positive. This was delivered within a week of ordering and they rang to check if delivery date was suitable. Delivery man was very friendly and rang to say he was 30 mins away. Bed put up as requested and quickly. Would highly recommend this company and use them again for future purchases.

23 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best bed company

I like most people get worried about buying online ...please don't you will not be disappointed this company is 100% top quality I am so happy with my bed ( divan ottoman bed ) delivery driver was very pleasant I was kept updated with delivery ..Will buy again in future

20 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would recommend this company for beds

Would recommend this company for beds. They provided great advice and customer service. Quick delivery which is what I wanted. They have a huge variety of beautiful modern beds. Delivery driver was very helpful.

2 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast service

Fast service! Lovley staff who delivered and fitted the bed. This bed is amazing.. I am in love with it 😍 Very comfortable and at an affordable price!

16 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, quick delivery and lovely beds at amazing prices! Thanks so much guys, 2nd one we’ve bought from you and they are fantastic!

13 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely in love with our new bed

Absolutely in love with our new bed! So well made, fits just perfect in the space we had! Great customer service and fast delivery! Would definitely recommend and would love to order again in the future. Thank you so much!!

12 de abril de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Fast delivery

Fast delivery! Bed arrived without instructions but we managed to work out how to assemble! Any questions we had they responded quickly and were very helpful

16 de diciembre de 2021

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