Nothing but top class customer service from start to finish. Marc helped me find the right van for my needs and worked with me on getting the best deal possible and kept me in the loop. Great team al... Ver más
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Consulta las opiniones de los clientes
Our Daughter has just bought her first car from this dealer, one of the guys Marc that dealt with us made the experience easy and faultless. We would highly recommend this dealer they have some l... Ver más
While the initial car buying process was smooth, the after-sales support has been a major letdown. The warranty and care package pitched at the point of sale do not match the reality. I’ve been prom... Ver más
Bought a super Hyundai i30, in silver, car was immaculate on collection and I even had a complimentary gift pack full of treats! So far so good, we love it!!
Información sobre la empresa
Escrito por la empresa
Welcome to Compact Cars And Vans The largest used Car & Van dealer in South Wales! Established in 2001, we have been providing our customers with the highest quality used cars and used vans and Campervans for over 20 years. Our wide range of vehicles has been carefully selected and our experienced team is dedicated to matching our customers with their perfect vehicle. We pride ourselves on a professional and personal approach, with a reputation for excellent customer service. We are a CarGurus Top Rated Dealer 2020 and Motonovo Extra Mile Award Winners 2021, we have also signed the AA Dealer Promise. We are audited every year to confirm our fulfilment of this highest level of customer service. This has enabled us to build a loyal customer base and earned hundreds of positive reviews from happy customers. Our customers can drive away with confidence as all of our vehicles are HPI checked, provided with a fresh service and a brand new MOT certificate, clear of any advisories. Our team of top technicians puts each vehicle through a comprehensive series of vehicle checks to ensure they are safe and in top condition. We also provide 12 months’ AA Breakdown Cover completely free as well as an award-winning warranty. If you’re looking to purchase a vehicle on finance, we have an experienced team of finance advisors on site. We work with a range of trusted finance partners which enables us to find you the best deal with options available from 7.9% APR. We can also offer part-exchange deals, or if you’re looking to sell your car we provide a hassle-free process that maximises the value of your vehicle. Browse our wide range of quality used vehicles online today or come and visit us at our dealership in Glamorgan where we have more than 100 cars and vans in stock. We’re conveniently located right on Junction 35 of the M4 and our knowledgeable team is here to help seven days a week.
Información de contacto
Compact Cars and Vans Waterton Road, CF31 3YY, Bridgend, Reino Unido
- 01656767606
- sales@compactcarswales.co.uk
- compactcarsandvans.co.uk
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The whole process was painless
The whole process was painless. Everything was explained every step of the way. The dealership makes sure your car leaves the forecourt with a brand new MOT and they also fix any advisories that may be present. Plus you get a full inspection on the car, plus a service with dealer stamp, plus you get 12 months AA membership for free.
Louis kept in contact with me throughout, despite me writing down my phone number wrong 🙈, he went out of his way to try and contact me to keep me informed rather than just waiting for me to ring in. He also managed to get the car through the inspection and MOT very quickly for us considering there were 2 bank holidays getting in the way.
The prices on their cars are comparable to others in the area, but the new MOT with no advisories and the free AA membership and service is great added value. And they will also change the timing belt on the used car if it is due in the near future according to the service schedule or if it looks worn (I think Louis said every used car qualifies for that but double check of course).
All round great service and a fairly priced car with the benefit of some bonus goodies thrown on top. Highly recommended.

Respuesta de Compactcarsandvans
Excellent service and very confident…
Excellent service and very confident that I alway buy a reliable used vehicle from their thorough inspection process and communication is always fantastic

Respuesta de Compactcarsandvans
Michael was fantastic he was very…
Michael was fantastic he was very helpful made looking for a car pleasant and easy
Highly recommended

Respuesta de Compactcarsandvans
Quick and easy professional service
Straight forward from start to finish
Finance all sorted in half a hour thanks to Louis for communicating through every stage of the way
See you you guys for my next car

Respuesta de Compactcarsandvans
Staff are extremely helpful and…
Staff are extremely helpful and friendly. Fab customer service

Respuesta de Compactcarsandvans
Brilliant service
We had a brilliant experience looking for our family car. When we walked in we was greeted by Luis and Darren, Darren knew what car would be great and reliable for us. From the time we had a look to when we picked the car up we can't fault anything. Would highly recommend ⭐️⭐️⭐️⭐️⭐️

Respuesta de Compactcarsandvans
I had a great experience when I went to…
I had a great experience when I went to buy a car. From the moment I walked in and was welcomed by Luis, who was excellent, kind, knowledgeable and pleasant, till the time I left with the car I wanted. AAA+++***

Respuesta de Compactcarsandvans
Fabulous team,so helpful.
Fabulous team,so helpful.
Gave good advice throughout, will definitely use the company again
Fab customer service,very…
Fab customer service,very welcoming,love my new car, staff are fab and very helpful thankyou,deffo recommend

Respuesta de Compactcarsandvans
Fantastic professional service
Fantastic professional service. Quality used cars and affordable prices.
Pleasure to do business with.
Thank you for your wonderful service and experience. The gentlemen are very friendly and extremely helpful.

Respuesta de Compactcarsandvans
Excellent sale and extremely friendly…
Excellent sale and extremely friendly staff

Respuesta de Compactcarsandvans
5* customer service and aftersales! Can't recommend enough!!
Me and my wife were looking at serval dealerships, looking for our next car. After having a terrible experience from another car garage, we checked the reviews and we were not disappointed. Micheal helped us from start to finish and made sure we were looked after even weeks from buying the car with any questions we had. The car is beautiful to drive and very happy knowing it has a new mot with no advisories and a service. We 100% recommend compact cars for their customer service and aftersales. Were looking to purchase a van in May and will be going back to purchase it from compact cars without any hesitation. Thanks guys!
Fabulous boys to work with
Fabulous boys to work with, lovely friendly service, will definitely deal with again, Ask For Louis 👍 nice guy

Respuesta de Compactcarsandvans
Brilliant customer service
Brilliant customer service, Michael was outstanding on collection of the car…will return for future business
New car
Nice and cheap for cars staff very helpful highly recommend

Respuesta de Compactcarsandvans
good reliable company
made it easy to deal with. they were very helpful and happy to give advice.
we are very happy with our experience.
have already recommended to family and friends.

Respuesta de Compactcarsandvans
Be aware when you buy from them loads…
Be aware when you buy from them loads of doggy cars , they sold me a Peugeot Partner reg AF60SBY and after 2700 mile 2 injectors blow up , send the car back with them and promise will be ready in few days but after everyone else from the store keep telling me different stories( do not say all this time I’ve been using a rental car as my kid was in the hospital and wasn’t enable to travel to him ) , car was rejected and they retained my deposit of 1100£ because I’ve done mile on the car and now they change they’re storie pretend I’ve changed the stereo unit and damaged the dashboard with the mileage , they retained for 3 weeks and damaged my brand new stereo , my dascam and more things missing from the car . Be aware of this company when you buy from them . Hope they enjoyed those 1100£ ! And the story will not end here !!! Do not say that they force you to give them 5 stars review before they handle the car … what a doggy company running after good reviews just the sale man to take his money … again be aware of what you buy from this company!!!!! Check the car 5 times if not you’ll cry after !!!!!
Complain response
Our Investigation
To assess your complaint, we have considered the information you have provided and have contacted the supplying dealer to provide his stance on the deposit refund.
The dealer has confirmed, while you had the vehicle in your possession, you had covered over 3000 miles. The dealer also confirmed you had added modifications to the vehicle , which when removed caused damage to the dashboard. This is why the deposit was not refunded in full
This is the second car I have bought…
This is the second car I have bought from compact as with my first car the process was easy and straight forward. Salesmen were outstanding would highly recommend.

Respuesta de Compactcarsandvans
Great dealers very happy with my ford…
Great dealers very happy with my ford kuga i had today thank darren for looking after me

Respuesta de Compactcarsandvans
Having worked in the motor trade for…
Having worked in the motor trade for some 50 years, my son inherited the business from me, im constantly impressed with their forward thinking mindset, i have mentioned to my son phil, to use them as a yardstick/guide for future business, well done guys!

Respuesta de Compactcarsandvans
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