I first of all got called from a lady called Alice. We had a great initial conversation, although I was busy at the time she offered to call me back which they did, after Alice pretty much triaged me... Ver más
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I first of all got called from a lady called Alice. We had a great initial conversation, although I was busy at the time she offered to call me back which they did, after Alice pretty much triaged me... Ver más
La empresa ha respondido
CTN was able to find me a better deal then I could elsewhere across all networks. Very quick to action the contract and accessories too. Just be aware that this is a business contract with no coolin... Ver más
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Contacted me with no prior request for a call. Advised they got my number from cookies. I didn't provide my details for this company to contact me and I have never demonstrated any intent for a c... Ver más
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The digital assistant gave an amazing answer to a difficult question. She was elequant in her response and patient when dealing with an aged technophobe. Many thanks in resolving the situation. Love y... Ver más
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Compare the Networks is a free service, offering mobile phone packages helping business to communicate with employees and customers more cost effectively. We are a nationwide independent mobile phone specialist, excelling in mobile phone business plans to suit all business types from Sole Traders to Limited companies. We concentrate on saving your business money and keeping up good customer relations through our totally free service!
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CTN was able to find me a better deal then I could elsewhere across all networks. Very quick to action the contract and accessories too.
Just be aware that this is a business contract with no cooling off period so make sure you’re happy to commit before you sign.

Respuesta de Comparethenetworks
Jack Evans was exceptionally friendly and helpful: talked me through the process of upgrading my phone very efficiently and clearly, and I appreciated his candour and honesty about which package would best suit my needs, encouraging me not to spend extra on a contract or phone with features I wouldn't realistically use. Great experience, and helped me sort out something I'd been putting off for years in 20 minutes!

Respuesta de Comparethenetworks
I first of all got called from a lady called Alice. We had a great initial conversation, although I was busy at the time she offered to call me back which they did, after Alice pretty much triaged me to see what she could do and what I was already getting, she then passed me over to her colleague, name was Aaron real swell guy. Knows what he talks about and doesn’t beat around the bush , great company I look forward to seeing what they are made of.

Respuesta de Comparethenetworks
Contacted me with no prior request for a call. Advised they got my number from cookies.
I didn't provide my details for this company to contact me and I have never demonstrated any intent for a call.
Rude staff - terrible model

Respuesta de Comparethenetworks
I ordered a new phone with these compared to networks.com and the SIM card come they said that the SIM card would be changed over from my Vodafone account 202 within 15 minutes that was on Friday now it’s Tuesday still not connected. I’ll run a business online of this phone. They knew that this is a very poor service. Avoid all costs.

Respuesta de Comparethenetworks
The man was so polite didn’t push anything and gave me a good deal

Respuesta de Comparethenetworks
The digital assistant gave an amazing answer to a difficult question. She was elequant in her response and patient when dealing with an aged technophobe. Many thanks in resolving the situation. Love you Hannah from accounts.

Respuesta de Comparethenetworks
I had an issue with the way my order had been managed and also the information provided to me prior to signing the contract. I called twice to discuss this and on both occasions the agents lacked any professionalism and competence. The first agent with the initial K, constantly gas lighting me and taking no accountability for the poor service I had experienced. The 2nd agent I spoke to with the initial M - agent became very argumentative and rude - subsequently hung up on me. Customer service is non-existent and the staff generally don’t seem to know what they are doing or able to follow any proper procedures. Absolutely disgraceful service, they told me what I wanted to hear to get me to sign and now I feel abandoned. Seriously regret dealing with this company - save yourself the hassle and avoid this joke of a company. I did eventually get through to an agent with the initial K who seemed to be streets ahead of the other two agents in terms of customer service and empathy.
Edit: I see your customer service agents have replied to this review with a standard pre-written message. If you had bothered to check, I have already contacted your company to get things resolved and yet to receive any kind of update.

Respuesta de Comparethenetworks

Respuesta de Comparethenetworks
Avoid this company. Once you sign the contract, you are effectively trapped with no reasonable way to terminate. Customer service is consistently hostile, and I have had multiple calls ended on me. Every issue is dismissed with “you signed the contract, so too bad.” This is not acceptable — I would strongly recommend going elsewhere.

Respuesta de Comparethenetworks
Matthew and Courtney were both super helpful and friendly on the phone. It was simple and straightforward so didn’t take too much of my day to upgrade and they got me a new phone with less to pay each month, so a win-win! Would highly recommend. Thank you both.

Respuesta de Comparethenetworks
Josh was a great lad helped thoroughly to change my contract to a better deal and phone!! Can highly recommend this young chap

Respuesta de Comparethenetworks
I dealt with Matty today and he was efficient ,professional and very helpful highly recommend ,very happy customer

Respuesta de Comparethenetworks
Great customer service
Great customer service, jack was very professional and completed everything brilliant

Respuesta de Comparethenetworks
Great customer service, jack was very professional and completed everything brilliant

Respuesta de Comparethenetworks
Happy with service from Matthew and also Courtney
Both sorted out my new phone and at the price I was happy with

Respuesta de Comparethenetworks
Absolutely lovely service, sorted out by Jack. Brilliant help and very straightforward, would recommend

Respuesta de Comparethenetworks
Had a call to discuss my phone bill due to it slowly creeping up and how I could possibly reduce it. By the end of the call, my bill got reduced and I was a happy customer.

Respuesta de Comparethenetworks
Jack was an absolute star and very professional - he was extremely helpful and guided me through the process of upgrading my phone superbly - highly recommended

Respuesta de Comparethenetworks
Matty was very polite and helpful. He explained everything clearly and i got a great deal on my new phone contract

Respuesta de Comparethenetworks
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