Exceptional Service in Distressing Circumstances.
The circumstances in which I contacted Concise Medico were distressing. My daughter had been violently attacked and I needed an expert clinical psychologist to assess the effects of this on her life.
From the moment I spoke to Zara, I felt that my daughter would be in good hands. Zara was knowledgeable, calm and professional. She remained that way throughout my dealings with her and displayed compassion and care towards both me and my daughter. On the two occasions when I spoke to other staff members, they were also kind and respectful, but for me Zara stands out. I also cannot speak more highly about Dr Simon Crowther. When he interviewed my daughter she was initially in a highly distressed and nervous state and his kindness and compassion calmed her.
She really felt that he listened and he was able to gain a great deal of useful information and make the necessary judgements before producing a highly articulate and professional report. In the current climate, in which it is difficult to access medical help quickly, except in an emergency, Concise Médico provides an excellent service. Costs were clearly stated from the outset and, although the first meeting had to be delayed, because of problems at our end, these did not change. The leadership in the organisation is clearly exceptional and permeates throughout the behaviour and attitudes of the staff. My heartfelt thanks to Concise Medico.
6 de noviembre de 2025
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