Bought 3 Cobra buckles advertised as 'Dredd 3D buckles from the movie'. Unfortunately, the photo in their sale page only shows the front, not the screen-seen back. When they arrived, they are, in fac... Ver más
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Consulta las opiniones de los clientes
Fantastic product knowledge, really friendly and great advice for what was a very small sale. Shows they have a really good customer services ethic which is harder to find more and more these days. Lo... Ver más
Terrible customer service. I bought a pair of First Tactical Slash & Flash Hard Knuckle Gloves, but mistakenly got the women's ones. I returned them via Evri and purchased the men's ones. The return... Ver más
La empresa ha respondido
Ordered some d rings to put on tent straps. Ordered 50 but only 40 in the delivery. Quick phone call to let them know and the additional 10 were in the post and delivered the next day. Excellen... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Contact Left
Información de contacto
Stephenson Way 38, L37 8EG, Formby, Reino Unido
- contactleft.co.uk
4,1
Muy bueno
29 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Slow refunds
I purchased a sticker from "Contact Left" via their eBay shop. Sticker arrived but was not cut square. However, I needed it for a show next day so I had to use it rather than return it. I left fair but neutral feedback as a result. I was contacted by seller a week or so afterwards requesting me to revise the feedback in return for a full refund. Naively, I did so as I thought "that's reasonable" given I hadn't returned the sticker. Now over a month later and no refund and seller has another undeserved positive review to their credit. I suspect this is a well used ploy. Will never deal with again.
UPDATE: 10 mins after this review I got eBay credit. Glad to see you take reviews seriously. However, to your reply of my review: My review is of your BUSINESS regardless of whether you are trading through eBay or your own website - these are just portals to your business. I checked eBay and the business names and addresses match those listed for contactleft.co.uk. Suggest you take this up with eBay if someone is misrepresenting you. And BTW, I shouldn't need to chase for a credit already promised.
10 de octubre de 2019
Opinión espontánea
Fantastic shop with loads in it
Fantastic shop with loads in it, super quick delivery of items. Great help on the phone and got some really good advice on sleeping bags and rucksacks.
5 de febrero de 2019
Opinión espontánea
Placed two orders - No issues
Placed two orders via there own platform and ebay. Both arrived quickly and on time. The contact was minimal with CL. Everything was well pack and all in good order. Would use again with no issues.
20 de noviembre de 2018
Opinión espontánea
Try else where
Would give them 0 stars if I could, not only has items been delays but damaged on arrival. Speaking with their employees is like pulling teeth, very unhelpful and very rude.
20 de septiembre de 2018
Opinión espontánea
Respuesta de Contact Left
Hi Danny, I have struggled to find you ever visiting our store or purchasing online. If you can please let me know who the staff you spoke to were I will speak to them. We check all items prior to sending and all our items are Brand New. We are constantly trying to improve our customer service and items we have available and if you are not a competitor just leaving spam feedback please give me a call and I can get to the bottom of the problem and rectify it. Many Thanks David
Great advice and service
Went in to buy a sleeping bag and was given fantastic advice, since used the sleeping bag on an expedition to Africa and it worked spot on. As they are open 7 days a week I am able to get advice all the time and have bought online now as well as going in the outdoor superstore.
10 de septiembre de 2017
Opinión espontánea
Friendly and Helpful
I've bought online and visited the bricks and mortar shop, I can't fault both the company and the staff.
When in shopping in person I've found the staff to be friendly, approachable, knowledgeable and very enthusiastic about their job.
Both the virtual and real shop hold a great selection of stock for the markets they cater for and if they don't stock what you require they can point you in the right direction.
1 de septiembre de 2017
Opinión espontánea
Fantastic fast delivery no problems …
Fantastic fast delivery no problems good returns for exchanges too!!
1 de septiembre de 2017
Opinión espontánea
Only recieved half an order 3 weeks …
Only recieved half an order 3 weeks after ordering. Would never use them again
1 de septiembre de 2017
Opinión espontánea
Respuesta de Contact Left
Hi Mike, I am really sorry for the service we provided you and we have put into place extensive staff training and better stock management systems to try and prevent this happening again. We are not perfect I can agree with that but we are open 7 days a week and if you ever would think of shopping with us again I can promise you will receive an improved service. Many Thanks David
Shipment speed is very slow even with …
Shipment speed is very slow even with extra cost!
It was my first and last order from this website.
3 de julio de 2017
Opinión espontánea
Respuesta de Contact Left
Hi Alex I am really sorry for the problems with your order, I would be lieing if I said we were perfect but we are and have put process's in place to improve our service and hopefully you will shop again with us and see that it has improved. I have taken your comments on board and have implemented changes. Many Thanks David
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