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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I sent a bouquet to my admin for Admin Week, and She never received it. I have emailed and called, trying to get my money back, but no one will respond. DO NOT USE THIS COMPANY. The bouquet I sent was... Ver más

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Valorada con 3 estrellas sobre 5

I received a bouquet of sugar-free chocolate chip cookies. The presentation was fabulous and I've enjoyed the cookies I ate. I've had better tasting sugar-free cookies and these were maybe a little... Ver más

Valorada con 5 estrellas sobre 5

My mom just loves your cookie bouquets <3 She's always really excited when I give it to her. And I totally get it, because your cookies taste great. My favorite cookies are peanut butter cookies. They... Ver más

Valorada con 1 estrellas sobre 5

Do not use this company for hospital deliveries. We paid 40$ extra to get them to a child at MD Anderson. Supposedly the cookies were delivered to a name we don’t know. There was no picture of drop o... Ver más

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2,5

Malo

TrustScore: 2.5 sobre 5

952 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 3 estrellas sobre 5

The cookies were pretty good

The cookies were pretty good, I prefer soft chewy cookies, but the selection was awesome. It is a little expensive especially with shipping. But overall it was nice!

21 de mayo de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Better Rethink for Next Time.

I have gotten a few Cookie Bouquets in the past. All of them have been excellent. But this last one was terrible. I ordered a 7 cookie bouquet for a friends birthday. I saw in the image that I picked that there were 7 cookies and that’s why I picked one. The box it came in was too big. It had more empty slots than cookies. It was embarrassing to give. I had to open it up and put in my own tissue paper to fill the gaps. It was not as pictured. Was there no other container or box these could have gone in that it didn’t look so bare? It’s a shame too cause this is my go to quick gift idea for people. Might have to rethink before I buy next time since the money I spent this time was definitely not worth it.

19 de mayo de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly and Helpful

Everyone I spoke with was friendly and so helpful! Christian was superb and got our order to its very special recipients the next day! I cannot wait to use this company again!!

19 de mayo de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

Perishable Cookie bouquet left on porch

They left cookie bouquet, which is highly perishable in FL weather, on the recipient's porch. They were out of town so they didn't get it. The delivery confirmation said "no signature was requested". That was not an option at purchase that I saw. Why didn't they call / text the person to advise delivery and get alternate instructions like take to neighbor. It's food after all. I was very disappointed with this level of service and carelessness.

17 de mayo de 2018
Opinión espontánea
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Respuesta de Cookiebouquet

Ldiva,
Thank you for the feedback and review. Our products are mostly sent blind meaning the person receiving them does not know they are coming because they are a gift. Because of this we package them in such a way to keep them fresh on a porch even in the hot summers of Arizona. We also don't have the option for a signature because a lot of the time people are not home when the gift is delivered and we don't want to miss a birthday or surprise if they were just not that at time of delivery. We also don't call for the same reason we don't want to ruin the surprise of the gift. Again thank you for the feedback and review.

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