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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered something once 3 years ago and continue to be spammed. I got another email today asking for a review of the order. IT WAS 3 YEARS AGO!!! No ability to unsubscribe, emails and phone call... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I came across Cosmetize by accident and was amazed at the variety and low cost of some of my favourite hair essentials. The more you buy, in some instances, the greater the savings. I had everything I... Ver más

Valorada con 5 estrellas sobre 5

I've only had good experiences with cosmetize since I first discovered them. I was so shocked by their prices so was a little hesitant at first but I've ordered multiple times since and refuse to orde... Ver más

Valorada con 5 estrellas sobre 5

Absolutely delighted with the super quick delivery from this company. I will definitely be using them again, even when lockdown is over. They sell so many hair products that you can’t get in the super... Ver más

Información sobre la empresa

  1. Tienda de artículos de belleza
  2. Proveedor de productos de belleza
  3. Industria cosmética
  4. Tienda de cosméticos
  5. Tienda de productos capilares
  6. Perfumería

Escrito por la empresa

Cosmetize is a beauty retailer that sells a wide range of products from top brands at affordable prices. It is committed to providing customers with the best possible service, including low prices, high-quality products, fast delivery, and the best customer service.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

218 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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3,9

Todas las opiniones

(218)

0 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Wouldn't recommend

Their website states "All our orders are dispatched on the same day*." and "* Same day Dispatch It refers to any order placed before 2pmBST on any day.". I placed an order on Friday evening, so by their policy I expected this to be dispatched on Saturday. However, it reached Tuesday and I had no confirmation of my order being sent so I contacted them. They said it had been dispatched but my order status didn't match this so I requested a cancellation. After requesting to cancel my order I then got a confirmation of my order being dispatched that day, AFTER I had emailed them and received a response saying it had already been dispatched. I did receive my items 2 days later but I wouldn't use this website again given their policies didn't match their service.

28 de octubre de 2021
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Dear Jennifer, We are glad to inform you that you have surely missed the ETA when you ordered with us. All orders after Friday 2pm do not get ship and we have mentioned at checkout and in order confirmation email as well. We hope you read and took action. Cheers!

Valorada con 5 estrellas sobre 5

No problems, great experience!

I am always wary about ordering things from companies online, but I after having received a number of items from Cosmetize I have to say that I have never had a problem, and would recommend using them. Good value for money, very well packaged, fast delivery and good communication. Can’t ask for more than that!

6 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent!

Easy ordering on line, excellent prices, prompt delivery, packaged very well, wrapped in bubble wrap to protect the bottle. Highly recommend and will certainly order from Cosmetize again.

27 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product..

Great product, prompt delivery packed very good, wrapped in bubble wrap to protect bottles from damage. Will be ordering again & best value for money recomend definitely.

24 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Ordered a number of my favourite products from here for the first time and I must say that the prices are very good! My order was dispatched and delivered quickly and all the bottles where sealed with tape to ensure no leaking. I have found my new favourite online hair store!! Would definitely recommend.

5 de septiembre de 2021
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Thanks Shanice, we will keep up the expectation.

Valorada con 1 estrellas sobre 5

Quite disgusted...received an message…

Quite disgusted...received an message saying 'Cancelled as per request'. NO, I did not cancel it, and perhaps you ought to sort your stock control out !!

1 de septiembre de 2021
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Dear Janet, Sorry for the inconvenience caused we have contacted you on your email to resolve your issue. If any further issue you can email us at support@cosmetize.com

Valorada con 5 estrellas sobre 5

Great company!

Great company! Awesome customer service and really quick delivery. Items really well packaged too. Will definitely be ordering again.

28 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love the Palmer's cocoa butter…

I love the Palmer's cocoa butter product, and I find Cosmetiz are cheapest in the market. In addition to excellence service delivery and when I need help to talk to someone. Seeing myself regular customer now.

23 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I discovered this website by accident

I discovered this website by accident. I am so glad I did.
Prices are good, delivery is quick, and there is a rewards programme.
I have never had to contact customer service.
Website is easy to browse and easy purchasing.
It has all the products I need for my hair and skin.
I Won't be shopping anywhere else.

29 de abril de 2021
Opinión espontánea

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