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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered something once 3 years ago and continue to be spammed. I got another email today asking for a review of the order. IT WAS 3 YEARS AGO!!! No ability to unsubscribe, emails and phone call... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I came across Cosmetize by accident and was amazed at the variety and low cost of some of my favourite hair essentials. The more you buy, in some instances, the greater the savings. I had everything I... Ver más

Valorada con 5 estrellas sobre 5

I've only had good experiences with cosmetize since I first discovered them. I was so shocked by their prices so was a little hesitant at first but I've ordered multiple times since and refuse to orde... Ver más

Valorada con 5 estrellas sobre 5

Absolutely delighted with the super quick delivery from this company. I will definitely be using them again, even when lockdown is over. They sell so many hair products that you can’t get in the super... Ver más

Información sobre la empresa

  1. Tienda de artículos de belleza
  2. Proveedor de productos de belleza
  3. Industria cosmética
  4. Tienda de cosméticos
  5. Tienda de productos capilares
  6. Perfumería

Escrito por la empresa

Cosmetize is a beauty retailer that sells a wide range of products from top brands at affordable prices. It is committed to providing customers with the best possible service, including low prices, high-quality products, fast delivery, and the best customer service.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

218 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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3,9

Todas las opiniones

(218)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Great service

I ordered the shea butter and other products does exactly whats it says on the tin. The products came fast and neatly package. Would order from them again.

22 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very fast and good quality

Received my products very fast and in great condition. I ordered two directions semi-permanent hair dye and the dye was top quality. Will definitely be ordering products from here again.

17 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Placed my order and got swift delivery

Placed my order and got swift delivery. No complaints . Price was acceptable too. If they sold Allways Super Gro Hairdress which o can’t get my hands on I would give them 6 stars for service. Will definitely buy from them again

17 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Took my money, nothing delivered, ignored all support tickets

I ordered a leave in conditioner from Cosmetize. It has not arrived and all of my support tickets have been ignored.

I will now be contacting my bank to get my money back. Very weird because they don't appear to have many bad reviews.

EDIT: I never sent an email to that address. I simply filled out the ticket as instructed on your site. It says "message received, we will get back to you" etc. So that's clearly broken on your end.

In any case, even without me opening a ticket, it's really bad that you have not noticed that this delivery has not been made.

EDIT: This is now finally resolved. It's still very poor service that my tickets were ignored and I wasn't contacted regarding my missed delivery.

EDIT: Yes... and I told you it was the wrong address on the support tickets I sent. The ones that you ignored. You should have known anyway the moment it came back.

16 de febrero de 2021
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Dear Doland,
Sorry for the inconvenience caused but we haven't received any complaint on support@cosmetize.com Although, can you just send us the order details on the same. We will instantly look into and resolve your issue. We have dedicated team who looks into the support request and our service to our customer is dedicated to on time, fast and reliable service.

Edit: Just Send us the order id on support@cosmetize.com, we will resolve issue asap.

Edit 2: Digging deep with Royal Mail, order was sent but address was incorrect from you, we have issued a refund to you. Thanks

Valorada con 5 estrellas sobre 5

Bought some Jamaican Mango & Lime…

Bought some Jamaican Mango & Lime Island Oil and it’s works wonderfully for my scalp. It’s light, well moisturising and smells incredible. Quick and easy website to use too!

15 de febrero de 2021
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Thanks Amber

Valorada con 5 estrellas sobre 5

Great price and service

Bought some specialist shampoo for my daughter as she has a sensitive scalp. Good price and service.

15 de febrero de 2021
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Appreciated, Thanks

Valorada con 5 estrellas sobre 5

Great, recommended

Used for the first time recently, I was really pleased with the value for money compared to other websites I've bought the same product from, as well as a good delivery time that had regular updates on the delivery which was a nice touch.

15 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great range of products and quick…

Great range of products and quick delivery.Very happy with all items received will definitely order from them again .

15 de febrero de 2021
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Thanks Amy. Will keep up the good work.

Valorada con 5 estrellas sobre 5

Top quality service

Top quality service . Would highly recommend Cosmetize .product and customer service excellent.

15 de febrero de 2021
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Great to hear that, Thanks

Valorada con 5 estrellas sobre 5

The wig lady…

I have used Cosmetize before and found their products to be great valve for money. The products I purchased were from the Sulphur8 range. I bought haircare products for my daughter and I. I was especially please to purchase Childrens products which can be difficult to source.

15 de febrero de 2021
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

thank you, waiting to serve you more.

Valorada con 5 estrellas sobre 5

Great!

Fast, efficient and great communication. I wouldn’t hesitate to use them again.

14 de febrero de 2021
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Thanks for your kind words. Really Appreciated.

Valorada con 5 estrellas sobre 5

Happy customer

Ordered perfume for gift was very happy with purchase as it was in sale this site has very good offers and has genuine products will be shopping with them again would definitely recommend this site .

13 de febrero de 2021
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Thanks Angela.

Valorada con 5 estrellas sobre 5

Purchased a few times now from the…

Purchased a few times now from the website and in store. The quality is amazing and reasonable prices. Deliveries on time and exactly what I ordered. Staff in store are always keen to help you and they make the whole situation that little bit easier.

13 de febrero de 2021
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Thanks Courtney for your love and support.

Valorada con 5 estrellas sobre 5

I found everything that I needed and if…

I found everything that I needed and if they didn’t have it they would order some in for me lovely friendly staff
If a customer isn’t happy they will handle it with care and understanding and see what they can do for you all in all I highly recommend this place

13 de febrero de 2021
Opinión espontánea
Logotipo de COSMETIZE

Respuesta de COSMETIZE

Thanks emily.

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