Costataxicy Opiniones 

I have twice ordered a taxi from the app of this company. The pickup adress was specified with streetname, house number, name of a small hotel at the end af the street, my mobile number and email address.

In both cases no taxi ever appeared and I have had no calls, text or email from the company. Each time I prepaid 1,5 euro.

None of the local taxi drivers, I have spoken to, have ever heard of this company.

I notice that many/all the reviews of this company on Trustpilot is written by people/machines with very reviews..

I am certain this company is a scam.

Perfect 👌 .
Super friendly driver

Very friendly. Good communication

We aranged a familly treap near Larnaca.Almsot immediately we received an offer,which was more than correct.Driver conntacted us,came on time,provided all information.Really amazing experience.

Excellent time keeping and such a friendly driver!!

Excellent service , easy communication and very polite drivers! Thank you very much

Excellent service. In the last three years I've used taxis all the time in Cyprus and this is the only service I now go to. They are the best. Always on time. Very fare prices. And really nice people.

.​We booked an early morning transfer to Larnaca Airport requesting two booster seats. The pickup caused significant stress: the car was delayed, the 24/7 hotline was unreachable, and the vehicle arrived without the requested child seats. In addition, the driver did not take our advance payment into account and asked for the full price on arrival, which we paid in the rush.

​Update:
The owner promptly contacted us to clarify that they had arranged a replacement car to ensure we caught our flight. They acknowledged the missing booster seats and immediately refunded the deposit without hesitation. While early morning logistics and equipment adherence need improvement, I appreciate the owner taking direct accountability and handling the matter professionally.

We had to book a last minute ride from Larnaca to Paphos and CostaTaxi came to our rescue. They replied promptly the night before and came at the time promised. Comfy car and friendly driver! Even surprised us 😂 Thank you so much. Will definitely recommend and use again.

Thank you George and Costataxi. The halfway musical, superb.

Great experience for two one hour trips from hotel to golf courses. Always on time and courteous. Would highly recommend.

The kindness and the personal care. Highly recommended!

The best company!
The best driver !

Extremely disappointing service – unreliable and unprofessional

I booked a taxi two days in advance. The company was quick to respond to my WhatsApp messages when making the booking, which initially gave me confidence in their service.

However, on the day of the booking, the taxi was supposed to arrive at 8:25 PM, but it never showed up. I contacted them just five minutes after the scheduled pickup time, and after waiting for an hour, I received absolutely no response. I made numerous phone calls, but nobody answered, and my WhatsApp messages were completely ignored.

This is completely unacceptable and unprofessional. If you cannot provide the service that has been booked in advance, the least you can do is inform the customer and respond to their calls or messages instead of leaving them stranded and waiting. I had a very small baby with me.

Luckily, I had not made any payment in advance and taxi was ordered very early before the flight, so just got a different taxi from another company for the same price.

Honestly, after this experience, I seriously question whether the positive reviews posted here are genuine. I would not recommend this company to anyone. Avoid if you want a reliable taxi service!
EDIT: After reading your response to my review, you have only further confirmed how unprofessional your service is. You are making claims in your public reply that simply do not reflect what actually happened.

No taxis arrived to pick up anyone during the entire time we were waiting. We were standing outside the whole time, and no taxi showed up.

As for the voucher, you initially sent it to me, but you withdrew it after seeing my negative review online. That speaks for itself.

It is disappointing that, instead of taking responsibility for your failure to provide the confirmed service, you have chosen to misrepresent the situation publicly.

Good luck with your business in the future. Hopefully, you will learn from this experience and understand the importance of honesty, accountability, and professional customer service.

All praise, excellent responsiveness. Everything went exactly as agreed!

Great driver

Amazing service! Reliable , on time! Better price

Very professional, friendly driver, easy communication on WhatsApp, I recommend this company.

Costa's service is excellent; I will use it every time I come to Cyprus.
I highly recommend it.

I had a great morning ride from Paphos to the Larnaca International airport with George from Costa Taxi Cy on Friday, October 9. George is a very kind, polite, friendly and professional driver. During our 1.5 hour drive, George put some positive music, which made my day very bright and colorful.

Thank you very much, George and Costa Taxi Cy. I will recommend you all my friends who travel to Cyprus. I am looking forward to seeing you again in the future.

Best regards,
Iurii Beliaev