Costway UK Opiniones 

1428
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Imagine my parcel accidentally getting returned to these guys and me contacting them for months to give it back as it costs £200 pounds. And all they do is say they can’t find it or contact the delive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I couldn’t fault this company or the product I bought . It was well packaged, quality was most definitely there and really happy with the delivery time and how the package was delivered 5*

La empresa ha respondido

Valorada con 3 estrellas sobre 5

At just under £190 for a tall storage cupboard, price is very reasonable. But quality not great, bottom left corner not properly glued- manufacturing fault, also top doors don’t fit evenly. Com... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered this rattan bistro set from Costway , delivery by DX was swift, the driver was friendly and helpful. There were five items requiring assembly, 3 chairs ,2 footstools and a table, the assemb... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Comercio
  2. Tienda de electrodomésticos
  3. Tienda de juguetes para niños
  4. Mercado online

Escrito por la empresa

Low prices at Costway on home & garden, outdoor furniture, sporting goods, pet suppliers, toys & games and much more. Costway: cost less all the way


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

1 mil opiniones

5 estrellas
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3 estrellas
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1 estrella

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3,5

Todas las opiniones

(1428)

100 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lovely item, quick delivery

Delivery was quick. Cat furniture is lovely, did take a little effort to build, but I love it.

10 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 1 estrellas sobre 5

Your Invoice #1000209906

Your Invoice #1000209906
Order #1000488718

73 L/Day Commercial Dehumidifier with Drain Hose and Timer

Item No: 65341807

3 units
£1,019.85
Subtotal £1,019.85
Grand Total £1,019.85

1 item brand new arrive faulty - moving parts inside.
1 item develop fault after 24h - leaking

Voice mail: Contact Number: 01473550500

25 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Dear customer,
Please note that the products we sell are brand new and we do not sell used products or returns.
Our colleague has received your email and are currently communicating with the manufacturer regarding this matter. Please await our response.
Warm regards
Costway inc.

Valorada con 5 estrellas sobre 5

Great product with super customer service

Fantastic piece of furniture. Customer service brilliant too when we needed assistance with our order. Many thanks

15 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 5 estrellas sobre 5

Order difficulties

I ordered two chairs and as it was the weekend i did not receive a confirmation email in reply. i contacted customer care where Ai is in operation.
Monday morning i received a reply asking purchase details . Matter sorted, chairs delivered. top marks.

13 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 5 estrellas sobre 5

I absolutely love my garden bench…

I absolutely love my garden bench (Curved Fire Pit Bench with Slatted Seat). It was very easy to assemble, sturdy and an elegant piece of garden furniture. It was the first time I bought anything from Costway and am very pleased.

8 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 4 estrellas sobre 5

Initially my item was delivered to the…

Initially my item was delivered to the wrong address and I was left and item for the other address.upon getting in contact with a Costway customer service member, so was told that their delivery people would collect the item that was delivered to me and deliver my item, I made the phone call at lunch time and within two hours the problem was sorted,great service. I've not assembled the furniture yet,but all looks good and should look fine when assembled, thank you

17 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 5 estrellas sobre 5

Good quality, best price

I was surprised with a super fast delivery, the bed was delivered in less than 48 hours .

5 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 5 estrellas sobre 5

High quality product with easy assembly instructions

I was genuinely surprised by the quality of the small home office desk. The materials feel incredibly high-end, far beyond what I expected for the price. Assembly was a breeze; the instructions were clear and easy to follow, and I had the desk set up in no time. This is a fantastic value for money—a perfect, sturdy, and stylish desk that has completely exceeded my expectations. Free delivery in time with no delay.

12 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 5 estrellas sobre 5

Excellent all round

Quality goods.Well packaged.Delivered safely. Excellent communication.

8 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 5 estrellas sobre 5

Excellent and quick service

Excellent and quick service.
My item came with one part damaged but they quickly dealt with the issue and that was brilliant service.

12 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 5 estrellas sobre 5

Stainless steel fire pit

I recently bought the stainless steel fire pit sold by Costway on Wowcher. My friend also bought one. I tested my one out yesterday 6/9/2025. It is a really nice fire and a statement piece. I love it and hope it lasts. Very happy with my purchase.

6 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 5 estrellas sobre 5

Excellent company & good customer service …

This is the first time I have bought anything from Costway and I have to say that I was pleasantly surprised how easy it was to find the items I wanted and at sale prices too. Communications was good and when I needed to contact customer services about delivery, it was dealt with promptly and to my satisfaction.
The items I ordered came with very clear instructions and there were videos on the website too showing how to assemble the items.
Overall I am very happy with my purchase, the quality is excellent, good price and customer service which is refreshing.

28 de agosto de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 5 estrellas sobre 5

Great company

Ordered a gazebo from here. Delivery was within 4 days. Excellent gazebo well packaged. I have asked for extra wind/privacy screens for my new gazebo. The lady I spoke to Maja has been so very helpful in us gaining the extra sides. Definitely will use the company again

4 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 5 estrellas sobre 5

No complaints whatsoever

No complaints whatsoever, absolutely loved the 12V car I got for my son. Customer service was prompt and helpful. Thanks so much

5 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 5 estrellas sobre 5

Brilliant company

Brilliant company, delivered my parcel literally two days after I purchased it. Couldn't belive how quick it was, packaged really well and the item I bought, which was a children's toy storage and book shelf is amazing. I'm over the moon with it! Highly recommend this company and will definitely be using it again. They have some beautiful things at really affordable prices

3 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 5 estrellas sobre 5

Value for money.

Found what we wanted at a good price. Delivered safely. Not opened yet as is a gift but hopeful that the item is in perfect condition.

18 de agosto de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 1 estrellas sobre 5

We ordered a white kitchen cabinet with…

We ordered a white kitchen cabinet with a wine rack but some of the cabinets are missing. Like the doors, draws shelf’s, the actual win rack and screws etc. it’s very disappointing. I emailed customer service but the email doesn’t exist, it’s not a correct email. I have called numerous times but the answer machine tells me to go to my account. Unfortunately the two parcels that were meant to be delivered says they cannot find our order but I have photos of my account and our order. I’ll try every day until someone answers as this item cost £260.00 and although what we have received seems like a nice cabinet we just don’t have all the bits to build it as shown on the webpage. Sadly disappointing. Please could you send the rest of our order.

3 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Dear customer,
We have received your email; please understand that we respond to enquiries in the order they are received. Additionally, due to a high volume of calls, you may sometimes encounter busy lines.
The product is flat-packed and, depending on the number and size of accessories, is shipped in two separate parcels. Your second parcel is still in transit. Please understand that as the courier is a third-party service, we cannot guarantee that packages won’t occasionally be delayed during transit. so please be patient.
Meanwhile, our colleague has replied to you via email—please check your inbox for more details.
Warm regards
Costway inc.

Valorada con 4 estrellas sobre 5

Fast delivery

Fast delivery. Thanks

1 de septiembre de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valorada con 1 estrellas sobre 5

I bought two jade coloured garden…

I bought two jade coloured garden chairs for my balcony. I thought they were ok. I decided to put them in the garage over this Autumn. I lifted them up to bring them through the house, and awful red rust started pouring down the legs, leaking water and rust all over the wood, on the floor of the balcony. I had to cover them in plastic so they wouldn’t ruin my carpets. I have managed to put them in the garage over this- rust all over garage floor now.
These will go to rag and bone man who drives round here every week. I have wasted £59.95 on these.
V Rosete.

4 de mayo de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Dear customer,
we are unable to find your order according to the information you provided. Please provide more detailed order information and forward your concern as well as the order number to service@costway.co.uk
Thank you
Kind regards
Costway inc.

Valorada con 5 estrellas sobre 5

Excellent experience

Bought a bathroom cabinet which was dispatched and delivered quickly. It was packaged very well.
The product was of excellent quality and the assembly instructions were clear. They made sure that there were a greater number of assembly components supplied than were needed
A very good experience for my first purchase from Costway UK

27 de agosto de 2025
Opinión espontánea
Logotipo de Costway UK

Respuesta de Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

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