When I picked up my items in store, one was too big. The assistant in Ayr was extremely helpful providing a different size and returning the original. Full marks to your staff member!
La empresa ha respondido
Localización
Cambiar localizaciónDobbies Garden Centre, Old Toll, KA6 5JJ Holmston, Ayr, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The cardigan was very attractive. Soft and warm, beautiful colour. Just a pity it didn't come in a size 8. This happens quite often, so it would be good if Cottontraders catered more for small sizes... Ver más
La empresa ha respondido
The staff in the Ayr store were very helpful, I went in to return an order, then they said that they could reorder what I returned with a bigger size which I didn't know they could do. I wouldn't hesi... Ver más
La empresa ha respondido
I do like being able to collect and return items free of charge at my local Cotton Traders branch. The staff do seem to have a problem on returns and it takes them a very long time to complete the tr... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa
- Tienda de accesorios de moda
- Tienda de ropa para hombres
- Zapatería
- Tienda de ropa para mujeres
Escrito por la empresa
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Información de contacto
Dobbies Garden Centre, Old Toll, KA6 5JJ, Holmston, Ayr, Reino Unido
- 01292 262854
4,8
Excelente
141 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service
When I picked up my items in store, one was too big. The assistant in Ayr was extremely helpful providing a different size and returning the original. Full marks to your staff member!
20 de abril de 2026
Respuesta de Cotton Traders - Dobbies Ayr
We're happy to hear that the assistant in Ayr was so helpful in resolving the sizing issue and managing the return. We appreciate you taking the time to share your positive experience!
Our local Cotton Traders branch within…
Our local Cotton Traders branch within Dobbies, Ayr recognise us as we are regular shoppers and we are made welcome every time. Not only the Manager, Jackie but her staff too are super efficient
2 de febrero de 2026
Respuesta de Cotton Traders - Dobbies Ayr
We're happy to hear that you feel welcome at our Cotton Traders branch in Dobbies, Ayr, and that our team is super efficient. We appreciate your positive feedback and value your custom.
The staff in the Ayr store were very…
The staff in the Ayr store were very helpful, I went in to return an order, then they said that they could reorder what I returned with a bigger size which I didn't know they could do. I wouldn't hesitate going back to the shop.
26 de febrero de 2026
Respuesta de Cotton Traders - Dobbies Ayr
We're happy to hear that the staff at our Ayr store were so helpful during your return. We appreciate your positive feedback and are glad you enjoyed your experience. We look forward to your next visit.
Visited Cotton Traders at Dobbies
Visited Cotton Traders at Dobbies, Ayr today to return something I'd purchased online. The staff, Carole and Sam, were very knowledgeable, helpful, and were smiling all the time, which is very rare these days!
31 de enero de 2026
Opinión espontánea
Respuesta de Cotton Traders - Dobbies Ayr
We're happy to hear you had such a positive experience with our staff at Dobbies, Ayr. It's great to know that their knowledge and helpfulness made your return easy. We appreciate your feedback!
Respuesta de Cotton Traders - Dobbies Ayr
Thank you for taking the time to leave a review. We appreciate your positive feedback and are happy you were pleased with the excellent quality and prompt delivery.
First time user
Fist time using cotton traders online, procedure was very easy to do from ordering goods too picking them up in store everything was simple, the staff in the store were i picked my goods up were very helpful and polite, will use again.
8 de diciembre de 2025
Respuesta de Cotton Traders - Dobbies Ayr
We appreciate your positive feedback. We're happy to hear that you found our online ordering and in-store pickup process simple and easy. It's great to know that our staff were helpful and polite. We look forward to serving you again.
Good comminication and service
1 de diciembre de 2025
Respuesta de Cotton Traders - Dobbies Ayr
Thank you for your review. We appreciate your positive feedback on our good communication and service; we are so happy you were pleased.
First class
24 de noviembre de 2025
Respuesta de Cotton Traders - Dobbies Ayr
Thank you for your kind review, we appreciate it!
The cardigan was very attractive
The cardigan was very attractive. Soft and warm, beautiful colour. Just a pity it didn't come in a size 8. This happens quite often, so it would be good if Cottontraders catered more for small sizes. Staff in Ayr are always efficient and helpful.
17 de noviembre de 2025
Respuesta de Cotton Traders - Dobbies Ayr
Hi Helen
We're so glad you found the cardigan attractive, soft, and warm. We really appreciate your feedback regarding the limited size availability, and can understand your frustration. We're very happy to hear that our Ayr staff were efficient and helpful. I will pass your comments on to the right team regarding a wider size range. Many thanks for your purchase and review , its much appreciated.
We always get great quality
We always get great quality, well-fitting clothes from Cotton Traders. The staff are, without exception, friendly, approachable and always give great service
30 de octubre de 2025
Respuesta de Cotton Traders - Dobbies Ayr
We appreciate your kind review.We're happy to learn that you consistently receive great quality, well-fitting clothes and that our staff provides friendly and approachable service.
Love this shop.
Myself and my husband love this shop. My husband is hard to buy for so I was surprised that he loves their clothes, especially the Guinness tops and jumpers. He especially loves that the sizes are accurate and don't change and he can order online as he knows his size
23 de octubre de 2025
Respuesta de Cotton Traders - Dobbies Ayr
We're happy to hear that you and your husband love our shop! We're glad he finds clothes he enjoys, especially the Guinness items, and appreciates the consistent sizing for online orders. Thanks for sharing your positive experience!
Respuesta de Cotton Traders - Dobbies Ayr
We appreciate you sharing your experience. We are happy to know ordering was easy, and our delivery was quick.
Friendly staff always available to help
13 de septiembre de 2025
Respuesta de Cotton Traders - Dobbies Ayr
We appreciate your feedback! We are so glad to hear our staff is friendly and available to help you. Thank you for sharing.
Very happy with purchases
Bought woman’s vest tops, men’s trousers and jumper which are all of good quality and true to size. Delivery and packaging good.
Staff are so helpful and pleasant in the shop within Dobbies Garden Centre at AYR.
5 de septiembre de 2025
Respuesta de Cotton Traders - Dobbies Ayr
We are happy to hear that you found the vest tops, trousers and jumper to be of good quality and true to size. We are also glad you were pleased with the delivery and packaging and that our staff were helpful.
PARCEL DELIVERED EARLY TO MY LOCAL…
PARCEL DELIVERED EARLY TO MY LOCAL DOBBIES EXCELLENT SERVICE WELL WRAPPED
27 de agosto de 2025
Opinión espontánea
Respuesta de Cotton Traders - Dobbies Ayr
We're happy to hear that your parcel was delivered early to your local Dobbies and that it was well-wrapped. Thank you for your excellent feedback!
The extra mile
Big shout out to Lyn and Sam of Cotton traders in Dobbies of Ayr, Sorry girls if i remembered names incorrectly. Just a big thank-you for helping me find the correct size shirts on my recent visit and even going to the store room to find other items of a particular size i required that wern*t on display.
So used to being in other shops and being told what*s on display is it . Well done and thanks for going the extra mile.. Great service ...Stevie .. fife
31 de agosto de 2025
Opinión espontánea
Respuesta de Cotton Traders - Dobbies Ayr
We're so happy to hear that you received such great service during your visit. It's wonderful to know that our team went the extra mile to ensure you found exactly what you needed. We appreciate you taking the time to share your positive experience!
Great quality
The quality of clothing is very good . The prices are not cheap but not overly expensive . You’d rather pay a little more and be satisfied. Also sensible designs that everyone from young to old can wear.
18 de junio de 2025
Respuesta de Cotton Traders - Dobbies Ayr
We're happy to hear that you appreciate the clothing quality and sensible designs suitable for all ages. We appreciate your feedback on the pricing and are glad you're satisfied with your purchase.
regards
Jennie
Respuesta de Cotton Traders - Dobbies Ayr
We’re glad you had an excellent service. Thank you for your positive feedback.
All went well and happy with purchase-…
All went well and happy with purchase- good fit and length , colour etc,
31 de julio de 2025
Respuesta de Cotton Traders - Dobbies Ayr
We appreciate your positive feedback and are happy to learn that you are happy with your purchase, the good fit and length, and the colour.
Very easy and straight forward…
Very easy and straight forward experience - as an elderly person I appreciate not having to trail round shops, simply go to local Cotton Traders where staff are very helpful.
7 de julio de 2025
Respuesta de Cotton Traders - Dobbies Ayr
We're happy to hear your experience was easy and straightforward. We appreciate you finding our local staff helpful.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.