So pleased to discover we now have a local outlet where I can collect mail orders as well as try on items. Look around at other goods and receive advice and help from a professional and friendly assis... Ver más
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Consulta las opiniones de los clientes
Excellent products, they fit perfectly. Super fabric and nice colours. Staff at Launceston Cornwall branch are fabulous, so helpful and nothing is too much trouble. Would definitely recommend
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I have popped in to this shop on several occasions and not once have the staff smiled or acknowledged my presence or any other customer present. It is a small quiet outlet and the desk directly fac... Ver más
La empresa ha respondido
The service I received was excellent. Very professional. I will go back and would highly recommend.
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa
- Tienda de accesorios de moda
- Tienda de ropa para hombres
- Zapatería
- Tienda de ropa para mujeres
Escrito por la empresa
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Información de contacto
Homeleigh Launceston, Dutson, PL15 9SP, Launceston, Reino Unido
- 01566 700913
3,9
Muy bueno
5 opiniones
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Excellent products
Excellent products, they fit perfectly.
Super fabric and nice colours.
Staff at Launceston Cornwall branch are fabulous, so helpful and nothing is too much trouble. Would definitely recommend
8 de abril de 2026
Respuesta de Cotton Traders - Launceston
We appreciate you taking the time to share your experience. We're so happy to hear that you find our products excellent, with a perfect fit and nice colors. It's also great to know our staff are helpful.
Important value of local outlets and face to face contact.
So pleased to discover we now have a local outlet where I can collect mail orders as well as try on items. Look around at other goods and receive advice and help from a professional and friendly assistant.
8 de abril de 2026
Respuesta de Cotton Traders - Launceston
Thank you for taking the time to leave a review. We're pleased you discovered our local outlet for mail order collections and trying items. We're also happy you appreciate the advice and help from our friendly team while browsing our other products.
Good choice of rain jackets
Good choice of rain jackets, not too expensive. Also the only place to find men’s nightshirt.
Gave it 4 stars because the shop nearest me was difficult to find.
Friendly staff.
3 de diciembre de 2025
Respuesta de Cotton Traders - Launceston
Hello Patricia
We're so glad you found good rain jackets and a nightshirt! We really appreciate your feedback regarding the store's location and are happy our staff were friendly. Many thanks for your review.
A lack of common courtesy
I have popped in to this shop on several occasions and not once have the staff smiled or acknowledged my presence or any other customer present.
It is a small quiet outlet and the desk directly faces the door, so there is no excuse for a lack of common courtesy eg a 'good morning' or smile.
Recently I visited and there were two members of staff at the desk and again no acknowledgement. I suppose at least they are consistent!
I suggest they pop in to the Garden Centre next door where staff are amazingly helpful and friendly in a much busier environment
3 de noviembre de 2025
Opinión espontánea
Respuesta de Cotton Traders - Launceston
We really appreciate you taking the time to share your experience. We are so sorry to hear that our team's lack of acknowledgment during your visits made you feel unwelcome. If you could please confirm the store in question we will report this to the Area Manager, and they can look into this further.
Kind regards
Lisa P
Skirt.The service I received was excellent
The service I received was excellent. Very professional. I will go back and would highly recommend.
22 de octubre de 2025
Respuesta de Cotton Traders - Launceston
Thank you for your review. We appreciate you taking the time to share your feedback. We're happy to learn that you received excellent, professional service, and highly recommend us.
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