Had to return something via store at Bridgemere. Lady very helpful and much easier than having to return by other means Refund received quickly
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Localización
Cambiar localizaciónBridgemere Garden World, Yewtree Lane, CW5 7QB Nantwich, Cheshire, GB
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Consulta las opiniones de los clientes
Always very good quality products, and fashionable. Never had a problem with fit. I am generally a size 16 and the fit is always accurate. Only thing I would say is, if possible please make early s... Ver más
La empresa ha respondido
I am a big fan of Cotton Traders.. they sell good quality, smart looking clothing that wears well and washes well without too much shrinking. I always order to store and the staff are so polite a... Ver más
La empresa ha respondido
Online order collected from local CT store (Bridgemere Garden Centre). Store staff very good, delivery was within a couple of days. Product quality OK for price paid.
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa
- Tienda de accesorios de moda
- Tienda de ropa para hombres
- Zapatería
- Tienda de ropa para mujeres
Escrito por la empresa
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Información de contacto
Bridgemere Garden World, Yewtree Lane, CW5 7QB, Nantwich, Cheshire, Reino Unido
- 01270 520662
4,5
Excelente
76 opiniones
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Easy to return goods via a store
Had to return something via store at Bridgemere. Lady very helpful and much easier than having to return by other means Refund received quickly
23 de marzo de 2026
Respuesta de Cotton Traders - Nantwich
We’re happy to hear that the store return was helpful and easier for you. Thank you for your positive review regarding the quick refund process.
Respuesta de Cotton Traders - Nantwich
We're happy to hear that you found the online ordering process straightforward and the store pickup convenient. Thank you for your positive feedback!
Easy ordering process
Easy ordering process. Quality of garments. Competitive prices. Excellent customer service.
5 de febrero de 2026
Respuesta de Cotton Traders - Nantwich
We appreciate your positive review. We're happy you found the ordering process easy and enjoyed the garment quality, competitive prices, and excellent service.
I am a strange shape but the trousers…
I am a strange shape but the trousers and shorts from Cotton Traders always seem to fit me well. Polo shirts are good quality as well.
When I collected the hood the staff at the outlet shop were excellent too.
22 de enero de 2026
Respuesta de Cotton Traders - Nantwich
We're happy to hear that our trousers and shorts fit you well, and that you find our polo shirts to be of good quality. We appreciate your kind words about our outlet shop staff.
Sale items
Ordered on line click and collect. Able to try on it store.
All fitted and pleased with the quality.
15 de enero de 2026
Respuesta de Cotton Traders - Nantwich
Thank you for taking the time to leave a review. We're happy to hear you were pleased with the click and collect service and the quality of the items after trying them on in store.
Very helpful and pleasant staff
15 de diciembre de 2025
Respuesta de Cotton Traders - Nantwich
We appreciate your kind words and we're so glad our colleagues were helpful and pleasant 😀
I am a big fan of Cotton Traders.
I am a big fan of Cotton Traders.. they sell good quality, smart looking clothing that wears well and washes well without too much shrinking.
I always order to store and the staff are so polite and courteous when I go to collect, and process any returns.
I only have 2 complaints ... 1. I cannot go into this shop without seeing something I want... 2. They send out far too many catalogues per year lol.
17 de julio de 2025
Respuesta de Cotton Traders - Nantwich
We're happy to hear you're a big fan of our clothing! It's great to know you find our items good quality and smart looking. We appreciate your kind words regarding our staff and your feedback about the catalogues; we value your comments!
Dreadful experience
Dreadful experience. Ordered 2 items, 1 dispatched, the 2nd never was dispatched. As I only wanted to make the journey once no item was collected. After the deadline passed for 2nd item, total order was cancelled. Still awaiting acknowledgement and full refund.
21 de noviembre de 2025
Opinión espontánea
Respuesta de Cotton Traders - Nantwich
Hi Diane,
Many thanks for your recent review.
I did try to call you today to discuss this matter further but we dont appear to have the correct number on our system. If you could please call our customer care team on 0161 286 4321 and we can discuss this further with you.
Kind regards,
Jade
Online order collected from CT Store - no delivery charge.
Online order collected from local CT store (Bridgemere Garden Centre). Store staff very good, delivery was within a couple of days. Product quality OK for price paid.
2 de octubre de 2025
Respuesta de Cotton Traders - Nantwich
We're happy to hear that you had a positive experience with the store staff and the delivery. Thank you for letting us know that you were satisfied with the product quality relative to the price.
Good quality items and excellent…
Good quality items and excellent customer service
1 de septiembre de 2025
Respuesta de Cotton Traders - Nantwich
We appreciate your positive feedback. We are happy you were pleased with our good quality items and excellent customer service.
Always very good quality products
Always very good quality products, and fashionable. Never had a problem with fit. I am generally a size 16 and the fit is always accurate.
Only thing I would say is, if possible please make early summer crops and full length trousers in mich thinner cotton for hot summers.
22 de septiembre de 2025
Respuesta de Cotton Traders - Nantwich
We're glad our products meet your expectations and the fit is accurate. Thank you for the suggestion regarding lighter cotton for summer trousers. We appreciate your feedback.
Great service
Ordered online and the coat was too big so l rang Bridgemere Cotton Traders and spoke with a very helpful Amanda who said l could return and order a small size from her she was brilliant
9 de septiembre de 2025
Respuesta de Cotton Traders - Nantwich
We appreciate your positive feedback. We are happy to hear that you had a brilliant experience with our team while resolving the sizing issue with your coat order and arranging an exchange.
Great Wherever one shops
Always knowing that whether in a shop or on line, one can guarantee the product is of good quality, and sized correctly, especially for those of us who require the larger sizes
18 de agosto de 2025
Respuesta de Cotton Traders - Nantwich
Hi Tom
We really appreciate your feedback. We're so happy to hear that you can always count on our products being of good quality and sized correctly, especially for larger sizes. Thanks for your custom.
The staff are always helpful and very…
The staff are always helpful and very cheery.
3 de julio de 2025
Respuesta de Cotton Traders - Nantwich
We appreciate you letting us know that our staff is helpful and cheery. It is wonderful to receive such positive feedback. Thank you!
Comfort and a smile
Great service and lovely clothes, particularly the men’s trousers which I found most comfortable.
3 de julio de 2025
Respuesta de Cotton Traders - Nantwich
We appreciate your positive feedback! We are happy to hear that you enjoyed our service and that you find the men's trousers comfortable.💖
Ordered on line delivery to bridgemear…
Ordered on line delivery to bridgemear woore, very quick all good, very nice staff
10 de julio de 2025
Respuesta de Cotton Traders - Nantwich
We appreciate your positive feedback. We're happy to hear that your online order with delivery to Bridgemear store was quick, and the staff were very nice.
Love it
I love the clothes and the ladies in the shop are really helpful. They help you spend more money!
26 de junio de 2025
Respuesta de Cotton Traders - Nantwich
We're glad you love our clothes and appreciate the helpful service from our team! Thank you for your positive feedback; we're happy to hear that you enjoyed your experience.
Respuesta de Cotton Traders - Nantwich
Hello David,
We appreciate your feedback and are sorry to hear the trousers feel a bit tight.
If you would like a replacement for a different size, please contact our Customer Care Team on 0161 286 4321, who will be happy to assist.
I have also refunded the postage costs back to your original method of payment and apologise for any inconvenience caused.
Kind regards
Carolyn
Cotton Traders Customer Support
Not what I ordered
Looking for small sizes but can't get size 6 or 8. Some fabrics not as described. I was sent 2 dresses out of newer catalogue, awful dark colours I would never wear, why? Not very happy with service.
19 de mayo de 2025
Respuesta de Cotton Traders - Nantwich
Hi
We appreciate your feedback and are so sorry the sizes and fabrics weren't what you expected. We try really hard to ensure the images we use are as accurate as possible, but appreciate these can vary from monitors and catalogues. We'll look into this to improve our service. We sincerely apologise for any disappointment on this occasion.
Kind regards
Lisa P
Respuesta de Cotton Traders - Nantwich
Thank you for valued feedback. We are pleased to hear the trousers fit perfectly.
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