I had to return an item which I left in its original packaging but destroyed the delivery note and outer bag as I very rarely return anything. Usually the sizing and style is spot on. However this re... Ver más
La empresa ha respondido
Rivendell Garden Centre, Mill Lane, WA8 3UL Widnes, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I had to return an item which I left in its original packaging but destroyed the delivery note and outer bag as I very rarely return anything. Usually the sizing and style is spot on. However this re... Ver más
La empresa ha respondido
Great selection of clothes online just wish you had more in our local shop save ordering from online. All the clothes we have purchased have been good quality and a good fit. Definitely recommend to... Ver más
La empresa ha respondido
Very efficient and pleasant. I always use this collection point as I dont trust delivery services Quality great as expected. Orders are always accurate.
La empresa ha respondido
I was bitterly disappointed with my last on line purchase of a swishy skirt in camel. The skirt would have been lovely except for the fact it was very,very creased on arrival. I hung it straight awa... Ver más
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Rivendell Garden Centre, Mill Lane, WA8 3UL, Widnes, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very good service from ordering to the click and collect service which was only a couple of miles from were we live.
We visited Cotton Traders department at Rivendall garden centre Widnes. We were served by Carol who was very helpful, pleasant and friendly. Bought a man's waterproof coat - exactly what my husband wanted. Thankyou.
Really Good Quality Goods
They wash and wash- keep their colour and shape and are hard wearing- cannot fault them
How easy it was to order goods online and have them delivered to my local cotton trader store then informed of pick up date.
I have used this site more than once in the past few years.
The website stated that the item had been despatched but no notification to say it's ready for collection. On an offchance I called in to see if it was ready for collection, it had been in since the week before but they didn't have any contact details to say it was ready even though it was ordered online and emailed receipt and my account has all of my contact details?

Respuesta de Cotton Traders - Widnes
I purchased a pair of XL cotton pyjama bottoms/lounge pants online. I have often bought items of clothing from Cotton Traders before.
I was really dissappointed with this purchase. The pants were very snug, particularly in their leg width. I believe lounge pants should offer a relaxed fit so they are comfortable to wear when sitting down with ones feet up. I was intent upon returning them but instead decided to kep them as a Christmas present for my son.
The legth of time it took for the order to arrive was also disappointing - over a week. Most other UK based companies do much better than this without requiring an additional payment.
The quality of the pants was good.

Respuesta de Cotton Traders - Widnes
Happy with my latest purchase of two.pairs of Travel Trousers. Garden Centre is 10 minutes from home, so well worth having free Click & Collect rather than paying a delivery charge to my home. Staff are always pleasant and helpful and we can browse the garden stuff while we are there.
Great service and quality items.
Order in shop and online ready to pick up in store
Nice friendly staff
As always the quality of our goods was very good. Only problem we were not informed our items were awaiting collection at the requested store. After 6 days rang to find out were delivered the day after the order was placed. Still happy with the purchase.
Fantastic service from Carol (and Joan) who went above and beyond to help my wife with a return query. Pleasant, cheerful and a real credit to Cotton Traders.

Respuesta de Cotton Traders - Widnes
The shorts I bought are very comfortable and being an 84year old they hide my knobbly knees
The items ordered were as described & delivered to the store selected. However, I had to contact the store regarding availability. An e.mail informing me of the goods arrival came two days later. Overall, a satisfactory experience. I was pleased with the items, although found the trousers slightly too big round the thighs. The store assistant was helpful with the order collection.
Great jumper sent quickly. Good service as always with CT
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.