Cotton Traders - Widnes Opiniones 218

TrustScore: 4.5 sobre 5

4,5

Rivendell Garden Centre, Mill Lane, WA8 3UL Widnes, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had to return an item which I left in its original packaging but destroyed the delivery note and outer bag as I very rarely return anything. Usually the sizing and style is spot on. However this re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great selection of clothes online just wish you had more in our local shop save ordering from online. All the clothes we have purchased have been good quality and a good fit. Definitely recommend to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very efficient and pleasant. I always use this collection point as I dont trust delivery services Quality great as expected. Orders are always accurate.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I was bitterly disappointed with my last on line purchase of a swishy skirt in camel. The skirt would have been lovely except for the fact it was very,very creased on arrival. I hung it straight awa... Ver más


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Zapatería
  5. Tienda de ropa para mujeres

Escrito por la empresa

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Información de contacto

  • Rivendell Garden Centre, Mill Lane, WA8 3UL, Widnes, Reino Unido

  • 0151 422 0613

4,5

Excelente

TrustScore: 4.5 sobre 5

218 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 3 estrellas sobre 5

The website stated that the item had…

The website stated that the item had been despatched but no notification to say it's ready for collection. On an offchance I called in to see if it was ready for collection, it had been in since the week before but they didn't have any contact details to say it was ready even though it was ordered online and emailed receipt and my account has all of my contact details?

21 de octubre de 2022
Logotipo de Cotton Traders - Widnes

Respuesta de Cotton Traders - Widnes

Hello Peter,

Thank you for taking my call earlier, it was a pleasure to speak with you. I am pleased that we were able to discuss your experience as this will help to inform our future training needs to help improve the services we provide.

Kind regards,
Andy
Customer Services, Cotton Traders

Valorada con 3 estrellas sobre 5

I purchased a pair of XL cotton pyjama…

I purchased a pair of XL cotton pyjama bottoms/lounge pants online. I have often bought items of clothing from Cotton Traders before.

I was really dissappointed with this purchase. The pants were very snug, particularly in their leg width. I believe lounge pants should offer a relaxed fit so they are comfortable to wear when sitting down with ones feet up. I was intent upon returning them but instead decided to kep them as a Christmas present for my son.

The legth of time it took for the order to arrive was also disappointing - over a week. Most other UK based companies do much better than this without requiring an additional payment.

The quality of the pants was good.

3 de octubre de 2022
Logotipo de Cotton Traders - Widnes

Respuesta de Cotton Traders - Widnes

Hello John,

I'm sorry to hear that the item didn't fit well and took longer than expected to receive the order.

I have refunded the £3.99 postage on this occasion and the refund may take 3-5 working days to show on the card used for the order. I have also passed your feedback on to the Buying team for further investigation.

Kind Regards,
Chris

Valorada con 5 estrellas sobre 5

Happy with my purchases

Happy with my latest purchase of two.pairs of Travel Trousers. Garden Centre is 10 minutes from home, so well worth having free Click & Collect rather than paying a delivery charge to my home. Staff are always pleasant and helpful and we can browse the garden stuff while we are there.

3 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service from Carol (and Joan)…

Fantastic service from Carol (and Joan) who went above and beyond to help my wife with a return query. Pleasant, cheerful and a real credit to Cotton Traders.

25 de junio de 2022
Logotipo de Cotton Traders - Widnes

Respuesta de Cotton Traders - Widnes

Hello Peter Summerfield,
Thanks for the great review, we’ll be sure to pass on your feedback.
Kind regards,
Caroline
Cotton Traders Customer Support

Valorada con 4 estrellas sobre 5

Cotton Traders Order

The items ordered were as described & delivered to the store selected. However, I had to contact the store regarding availability. An e.mail informing me of the goods arrival came two days later. Overall, a satisfactory experience. I was pleased with the items, although found the trousers slightly too big round the thighs. The store assistant was helpful with the order collection.

31 de marzo de 2022

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