Bait and switch
Bait and switch. Gave them my email, never got the promo. I’m now worried about computer virus and future spam.
4 de septiembre de 2023
Opinión espontánea
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Beware - bait & switch to get emails
Purchased 4 chairs from Ashley Furniture with advertised $100 rebate from coupons.CNN.com. Registered the email from the purchase as instructed, but when using PayPal as payment, the email changed to the PayPal email, and therefore, Pierre advised that the rebate was disqualified - even though it was their system which chose the different email!!
25 de octubre de 2022
Opinión espontánea
Respuesta de CNN
Dear customer,
Thank you for leaving us a review. We are truly sorry to hear your disappointment with us.
Unfortunately, as stated in our previous exchanges through the Customer Service, when a transaction isn't tracked on our end, it would be actually impossible for us to issue you its corresponding reward.
Indeed, our partner networks only validate and deliver gift cards based on their corresponding tracked transaction.
Once again, please refer to the rejection reasons list previously provided.
We are sorry that you couldn't receive your reward this time.
Kind regards,
GSG Customer Support Team
Pierre, Thank you for your diligence and courteous service
Today after corresponding with Pierre, GSG Customer Service Manager a couple of times, He was able to research and track down my entitlement to a $25 gift card to LL Bean for a purchase I made in Dec 2021. He was very pleasant and helpful and I was so appreciative. I had a $150 order for Bean and this was a great help toward that cost. Thank you Pierre ,Sincerely Mary
27 de abril de 2022
Opinión espontánea
Respuesta de CNN
Dear Mary,
Thank you so much for leaving us such a kind review.
We are truly happy that we could provide the assistance you expected and it was a pleasure to help you regarding this issue.
We hope to see you again soon.
Best regards
I was Hoodwinked
I feel like I was duped, flimflammed and hoodwinked. Not only did I not get my 20% off code when I attempted to copy, it wouldn’t even flow through to Nike as it claimed. Nothing has even showed up other than this link for a review. Just give me what you promised at sign up.
5 de octubre de 2021
Opinión espontánea
Respuesta de CNN
Dear customer,
Please forgive our late reply.
We are sorry to hear about your disappointment with us. We thank you for the time you put in reviewing our website and look forward to meeting your expectations. Please feel free to reach out to contact.us@joingsg.com with any further comments.
Kind regards
La experiencia Trustpilot
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