Im so impressed by this company. The customer care team really deserve a pat on the back from management. In particular, the service I've received from Jessica Ward . A helpful member of the t... Ver más
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Consulta las opiniones de los clientes
The company responded quickly to calls and know what the client requires. Hamza spoke professionally and answered knowledgeably to my queries and concerns. He was polite and removed my anxiety, by... Ver más
Earlier today I had reason to make contact with Courmacs Legal Ltd. concerning a motor vehicle claim enquiry. I spoke with Saghara and informed her of my query. After completing the necessary secu... Ver más
I called in to discuss a recent email I received about car finance. To be honest I was dreading the call however I spoke to Hamza who was very professional. He understood my concerns and answered all... Ver más
Información sobre la empresa
Escrito por la empresa
Courmacs Legal Ltd is a specialist civil litigation law firm based in Blackburn, UK, dedicated to helping individuals and businesses navigate complex legal matters with clarity and confidence. Our experienced team focuses on key areas, including Personal Contract Purchase (PCP) claims, business energy claims, housing disrepair claims, and undisclosed commission claims, providing expert representation with a strong client-centred approach. We pride ourselves on delivering transparent, efficient, and professional legal services, ensuring our clients are fully informed at every stage of their case. Our approach is built on clear communication, realistic advice, and a commitment to achieving the best possible outcomes as swiftly and smoothly as possible. Courmacs Legal Ltd operates in line with the Solicitors Regulation Authority’s Standards and Regulations, reflecting the latest regulatory expectations around consumer protection, ethical practice, and the responsible handling of claims. We maintain rigorous internal processes to ensure compliance, accountability, and the highest standards of client care. At Courmacs Legal Ltd, every case is treated with the attention it deserves. Our goal is simple: to deliver strong legal results while providing a professional, supportive service you can trust.
Información de contacto
One Cathedral Square, BB1 1FB, Blackburn, Reino Unido
- 0330 341 0481
- info@courmacslegal.co.uk
- courmacslegal.co.uk
Ha contestado el 18% de las opiniones negativas
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These sleaze balls sent a text message…
These sleaze balls sent a text message to my mothers mobile phone requesting that my deceased father complete a new letter of authority for a claim. My father has been dead for 9 years but apparently he's made a finance claim! The upset this has caused is immeasurable and these people should be ashamed of themselves. This isn't an error as my parents have never been customers of Courmacs, this is just cold calling, pure and simple.
My call handler Asif was very good made…
My call handler Asif was very good made things very easy to understand and was very efficient, it was a pleasure speaking to him , kindest regards Mr P Staples
Aaliyah Mahmood Was great today very…
Aaliyah Mahmood Was great today very informative and polite. Courmacs legal are a great company to deal with very professional 👍🏼
Customer Service Excellence…
The agent that dealt with my query Sughara Parveen,
aka SugharaP was a total delight to deal with.
Very professional, very attentive, attention to detail exceptional, all encapsulated with a sense of humour.
What she said, she did and underpromised and over delivered. A credit to herself and the company. Her understanding of delivery, on Customer Service Excellence was incredible. A Superstar
HASNAH was amazing today
HASNAH was amazing today. Really thorough and ultimately gave me all the reassurance I required.
Spoke to Sughara today
Spoke to Sughara today. Absolutely amazing person put my mind at rest. Would definitely choose Coumacs legal again.
The agent was fine your mails are poor
The agent was fine . My issue is with vague emails that provoked my call in the first place
Courmacs legal
You could not get a better firm than Courmacs legal for car finance claims.
Especially Asaf, who was very reassuring in getting my problem resolved.
I was helped this morning by a lovely…
I was helped this morning by a lovely lady call d Sughara she explained everything to me and made it easy to understand
Car Finance Claims
I have 4 car claims which Courmacs are dealing with for over a year now. Jessica has kept me updated with what is going on and responded efficiently to any queries I have had along the way.
Matthew who answered my call was…
Matthew who answered my call was exceptionally helpful today. He explained what was happening with my claim very clearly.
Clear and concise when dealing with my…
Clear and concise when dealing with my claim. Would definitely recommend them.
Great customer service
Really happy with the service so far, Jessica Ward was very helpful and gave me a detailed update in a recent query
Sughara explained everything I asked in…
Sughara explained everything I asked in depth, was friendly and very clear in explaining what questions I asked thank you, and very polite
Hasnah Ahmed
Hannah Ahmed was very helpful when I called for assistance to change my address and sign a letter of authority for application. She explained the application process and gave me assurance about progress of the application
Motor Vehicle Enquiry
Earlier today I had reason to make contact with Courmacs Legal Ltd. concerning a motor vehicle claim enquiry.
I spoke with Saghara and informed her of my query. After completing the necessary security checks she
advised me on the information I required in a pleasant, confident and concise manner which I was grateful to receive.
Matthew was very helpful
Matthew was very helpful. Was able to answer my questions, was very well mannered and was able to email me and keep in touch with information.
SUGHARA Was very helpful and made the…
SUGHARA Was very helpful and made the process very straightforward for me , would recommend, thanks SUGHARA!!!
The guy was very helpful and very…
The guy was very helpful and very professional and polite can't fault him at all Thanks ASIF Thankyou you explained everything I wanted to know
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