Look online for what people actually think about Court Records instead of these fake reviews. They're well known for charging you $2.95 for their services and then quietly auto-enrolling you into a... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Ver más
La empresa ha respondido
Dexter was very congenial and helped me with no questions asked. They were billing my credit card for something I did not order, but Dexter cancelled and credited my card back with no hassle and no ag... Ver más
La empresa ha respondido
The customer service lady I spoke with was helpful. She was able to cancel an account I did not know I had and refund multiple payments I did not authorize. However, I was being charged for months unk... Ver más
La empresa ha respondido
4,1
Muy bueno
318 opiniones
Invita a los clientes a opinar
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Ha contestado el 94% de las opiniones negativas
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Respuesta de Courtrecords
Hello Melissa,
Thank you so much for your kind words! We're grateful for your feedback and are happy to know you felt supported.
If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The 5-Star Reviews are Bots or Paid
Look online for what people actually think about Court Records instead of these fake reviews. They're well known for charging you $2.95 for their services and then quietly auto-enrolling you into a monthly $24.95 subscription...which is technically legal because they tell you (in the middle of your confirmation email after you've paid), but it's obvious they're being deceptive about it because they don't tell you up front when you first pay that $2.95 that you're automatically enrolled into their membership. Such a scummy and gross business practice. I never even received monthly reminders about my payments like actual REPUTABLE subscriptions, so I ended up paying for about half a year before I realized. I just called Chase and had them dispute it all and refund me. I also just reported them to the BBB and the FTC.
Either way, their services suck. I got almost no information from their site that I couldn't find on my own or through better court records sources. Save your money and RUN.
10 de julio de 2026
Opinión espontánea
Respuesta de Courtrecords
Hello Stephanie,
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We understand your concern about our subscription terms. On our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll the customer in a monthly subscription billed at $24.95 if the customer does not cancel during the trial. We provide an Order Summary on the checkout page, with a checkbox for the customer to acknowledge that they have read our Terms of Service and Billing Terms.
I'm also sorry that you didn't find the information you were looking for. I would love to help check your account, but I could not locate one using the name you provided in this review. Please give us a call or email us at askcourtrecords@courtrecords.us. Rest assured, I'm here to help.
I look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Dexter did great providing options and…
Dexter did great providing options and ultimately helping satisfy my needs as a customer. I’m thankful for his help and professionalism.
27 de junio de 2026
Respuesta de Courtrecords
Hi Unique,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received from Dexter. We'll ensure he reads your feedback; this will make his day. Have a great week ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
It was quite interesting!
24 de junio de 2026
Respuesta de Courtrecords
Hi Theresa,
Thank you for taking the time to give us a review. We're happy you found our services interesting. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Respuesta de Courtrecords
Hello Pruglo,
Thank you for your 5-star review. We sincerely appreciate you taking the time to share your feedback.
We are pleased to hear that you were satisfied with the customer service you received. Providing professional, efficient, and courteous assistance is our top priority, and it is rewarding to know that we met your expectations.
Thank you again for your support and for choosing our service. We look forward to assisting you again in the future should you need any further help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Aaron truly helped me Tremendously
Aaron truly helped me tremendously. I’m 100% satisfied with the outcome from my issue.
19 de junio de 2026
Respuesta de Courtrecords
Hi Christy,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received from Aaron. We'll ensure he reads your feedback; this will make his day. Have a good one, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Easy to setup account and conduct…
Easy to setup account and conduct search. Cancelling subscription was so easy.
19 de junio de 2026
Respuesta de Courtrecords
Hello Margaret,
Thank you for your feedback! We're delighted you found our service easy to use for setting up an account, conducting a search, and managing your subscription. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The customer service Rep Stephanie took…
The customer service Rep Stephanie took time to explain she was kind and understanding and very knowledgeable
13 de junio de 2026
Respuesta de Courtrecords
Hi,
Thank you for your 5-star review. We’re glad to know that Stephanie provided helpful, kind, and knowledgeable support during your interaction.
We appreciate your feedback and your trust in our service.
Sincerely,
Meliza
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Customer service was able to respond…
Customer service was able to respond quickly and helped resolve the issue that I was having.
1 de junio de 2026
Respuesta de Courtrecords
Hello John,
Thank you for your 5-star review and for taking the time to share your experience.
We are pleased to hear that our customer service team responded promptly and was able to successfully resolve the issue you were experiencing. Providing timely, effective, and professional support is one of our top priorities, and it is always rewarding to know that our efforts have made a positive difference.
We greatly appreciate your feedback and your trust in our service. Thank you for choosing us, and please do not hesitate to reach out if we can assist you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Dexter was very congenial and helped me…
Dexter was very congenial and helped me with no questions asked. They were billing my credit card for something I did not order, but Dexter cancelled and credited my card back with no hassle and no aggressive sales tactic to keep me on their program. I really appreciated that.
9 de junio de 2026
Respuesta de Courtrecords
Hello Robert,
Thank you for your wonderful 5-star review.
We are delighted to hear that Dexter provided you with a positive support experience. Our goal is always to assist customers professionally, respectfully, and efficiently, and we're pleased that Dexter was able to help resolve your billing concerns promptly and process your refund without hassle.
We greatly appreciate your kind words about the service you received and are especially glad that you felt supported throughout the process. We will be sure to share your feedback with Dexter and the rest of our team.
Thank you again for taking the time to share your experience. Your feedback means a great deal to us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Didn’t realize I signed up for a sub…
Didn’t realize I signed up for a sub subscription when I originally purchased some records. Notified court record support, and refunded within 12 hours.
6 de junio de 2026
Respuesta de Courtrecords
Hello Charle,
Thank you for your feedback! We're glad our support team was able to assist you quickly and process your refund promptly.
If you need anything else, please do not hesitate to contact us at your convenience. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Quick customer service response with my…
Quick customer service response with my cancellation.
28 de mayo de 2026
Respuesta de Courtrecords
Hello Ebrahim,
Thank you for your kind words! We're glad our customer service team was able to assist with your cancellation request promptly. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your convenience. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Customer Support Response
Contacted support and they responded quickly and accurately. Thanks.
1 de junio de 2026
Respuesta de Courtrecords
Hi Tom,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Absolutely great site to help with..
Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name is correct. You can get started with a free trial!
13 de noviembre de 2025
Respuesta de Courtrecords
Hi Keesh,
Thank you for this awesome review! We're happy you're pleased with the information you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Excellent Customer Service
The customer service lady I spoke with was helpful. She was able to cancel an account I did not know I had and refund multiple payments I did not authorize. However, I was being charged for months unknowingly for a subscription that I didn't know I had. I used their service for one search and apparently it subscribed me monthly without my knowing. Customer service, excellent. Transparency on website, terrible.
25 de mayo de 2026
Respuesta de Courtrecords
Hello Caryn,
Thank you for taking the time to share your feedback and for recognizing the excellent support provided by our customer service team. We are pleased to hear that your concerns were resolved promptly and that the unauthorized charges were refunded.
At the same time, we sincerely apologize for the frustration caused by the subscription and for any lack of clarity regarding the recurring billing. We understand your concerns and truly appreciate your honest feedback, as it helps us identify areas where we need to improve transparency and communication on our website.
Thank you again for bringing this to our attention, and please do not hesitate to contact us if we can assist you further.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Respuesta de Courtrecords
Hello Laureen,
Thank you for your 5-star review and kind feedback. We’re delighted to hear that you had a great experience with our customer service team.
Your support is truly appreciated, and we look forward to assisting you again whenever needed. If you need any further assistance, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Got back to a refund and canceled me as…
Got back to a refund and canceled me as requested so fast super appreciate it!! There very good !
23 de mayo de 2026
Respuesta de Courtrecords
Hello Brooke,
Thank you very much for your 5-star review and kind feedback! We’re delighted to hear that we were able to process your refund and cancellation request quickly and efficiently.
Your appreciation means a great deal to us, and we’re glad you had a positive experience with our support team. If you need any further assistance, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The support representative Daniel was…
The support representative Daniel was excellent.,
22 de mayo de 2026
Respuesta de Courtrecords
Hello Marcia,
Thank you for your positive review and for sharing your experience. We’re very pleased to hear that Daniel provided excellent support and assisted you well.
Your feedback is greatly appreciated, and we will be sure to share your kind words with Daniel. If you need any further assistance, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Nice job friend
17 de mayo de 2026
Respuesta de Courtrecords
Hello Saleh,
Thank you so much for your 5-star review and your kind words! We truly appreciate your support and are delighted to hear you had a positive experience with us.
If you ever need any further assistance, please feel free to reach out anytime — we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Respuesta de Courtrecords
Hello Sherri,
Thank you for your 5-star rating. We’re glad to hear that you had a positive experience and that our service representative was professional during your interaction.
Your feedback is greatly appreciated and will be shared with the team. Please don’t hesitate to contact us again if you need any assistance in the future.
Sincerely,
Meliza
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
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