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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Such a waste of my time and resources. There must be better ones out there when looking for an agency job as CPL RECRUITMENT proved themselves utterly unprofessional

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Im working through CPL for 2 years now. I worked through them 5 years back and same crap. Submitting timesheets is painful - flaky old timesheet system always has issues. Also got underpaid in 2022 du... Ver más

Valorada con 1 estrellas sobre 5

Total lack of communication from this company. Promised a call and it never happened. After sending emails still never got a response. They are quick enough to respond when they want to send you for a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jack was fantastic to work with - always very attentive and professional. He has made my experience with Clinical Professionals Life Sciences (CPL) amazing. Jack was great in securing me the role. H... Ver más

Información sobre la empresa

  1. Servicios de reclutamiento
  2. también en la categoría
  3. Agencia de empleo temporal
  4. Agencia de talentos
  5. Asesoría de recursos humanos

Escrito por la empresa

Cpl is a transformational talent solutions organisation that provides services across the full talent spectrum. Over the past 30 years, Cpl has grown to include many specialist teams and brands. From recruitment and flexible workforce solutions to advisory, business, and service outsourcing, Cpl works with many of the world's most respected organisations in Ireland, the UK, and Europe.


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

38 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 72% de las opiniones negativas

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1,9

Todas las opiniones

(38)

12 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Such a waste of my time and resources

Such a waste of my time and resources. There must be better ones out there when looking for an agency job as CPL RECRUITMENT proved themselves utterly unprofessional

24 de agosto de 2026
Opinión espontánea
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Respuesta de Cpl

Thank you for taking the time to leave us your review. Your feedback is important to us, and we’re committed to improving. Please don’t hesitate to get in touch with us directly at info@cpl.ie so we can address your concerns.

Valorada con 1 estrellas sobre 5

I had a very disappointing experience…

I had a very disappointing experience with the CPL ticket process. The entire system was extremely untidy, disorganized, and confusing. There was little communication, long waits, and no clear guidance for customers. It felt like nobody was properly managing the process.

The customer service was also poor. Staff were unhelpful, and it was difficult to get clear answers or assistance when issues came up. For an event of this size, I expected a much more professional experience.

I was also very concerned by the behavior of some security personnel. From what I experienced, I felt that I was treated differently because of my race. Security appeared to treat certain groups more harshly than others, which made the environment feel unfair and unwelcoming. I hope the organizers investigate these concerns and provide better training to ensure everyone is treated with respect and equally.

Overall, this experience did not meet expectations, and I hope significant improvements are made to the ticketing process, customer service, and security.

7 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total lack of communication from this…

Total lack of communication from this company. Promised a call and it never happened. After sending emails still never got a response. They are quick enough to respond when they want to send you for an interview but don’t have the common courtesy to follow up

29 de junio de 2026
Opinión espontánea
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Respuesta de Cpl

Thank you for taking the time to leave us your review, We’re sorry to hear you were disappointed. Please don’t hesitate to get in touch with us directly at info@cpl.ie so that we can work towards a solution

Valorada con 1 estrellas sobre 5

Terrible place to work

Terrible place to work the last 1/2 years. Culture is gone to the dogs and alot of people are leaving/have left. Would be a much better place if Lisa left, as she is holding it back and people are afraid of her. Bad work environment.

5 de mayo de 2026
Opinión espontánea
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Respuesta de Cpl

We appreciate you taking the time to share your feedback with us. If you would like to discuss this further, please reach out to us directly at info@cpl.ie

Valorada con 1 estrellas sobre 5

I applied for a role

I applied for a role, and another recruiter asked for a call. I had put down my current salary on their form when applying. During the call, the recruiter asked me what I was curently on, and there was a loud intake of breath and "that's very high, come back to me if you decide to take a lower salary". It isn't the job of a recruiter to comment on a salary. The sooner pay transparency comes in and recruiters cannot ask these questions and must state salary on job ads. the better.

30 de abril de 2026
Opinión espontánea
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Respuesta de Cpl

We’re sorry to hear you were disappointed. Please don’t hesitate to get in touch with us directly at info@cpl.ie so we can address your concerns.

Valorada con 5 estrellas sobre 5

Great Support from Claudia at Cpl Resources

Great experience with Cpl Resources, especially Claudia. She was professional, supportive, and a pleasure to speak to, with genuine enthusiasm throughout. Highly recommend!

14 de abril de 2026
Opinión espontánea
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Respuesta de Cpl

Thank you for taking the time to share your thoughts. We’re so pleased that our services met your expectations! Don’t hesitate to reach out whenever we can assist you further.

Valorada con 1 estrellas sobre 5

Extremely unprofessional and inappropriate experience

I have applied for a Recruiter position here multiple times. I am an HR MBA student with over 6 years of experience in healthcare.

A female recruiter called me and asked why I wanted the job. Then she started scolding me unnecessarily, saying my skills weren't enough, asking intrusive questions about my job changes, salary, and contract details. Some questions didn't even make sense. I stayed polite and answered.

She then told me my English wasn't good enough and that I wasn't suitable for the role. But then she said she actually called me because she is looking for a caregiver for her mother. She offered me 20 euros per hour and said she was worried after speaking with me.

I was shocked and hung up. This is highly unprofessional and a complete waste of a candidate's time. Using a job interview to offer private caregiving work is absolutely unacceptable.

23 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lack of Clear and Timely Communication

Over the course of my 5 latest job application via CPL Lifesciences, I have repeatedly experienced a lack of clear and timely communication. After applications were submitted on my behalf, I was unable to obtain meaningful information regarding progress, feedback, or outcomes which I think should be delivered by default. I have experienced this neglect sometimes despite a close follow up. In addition, I was once provided with an incorrect job description, which further undermined my confidence in the job application process with CPL Lifesciences. Dr Bulent Ulker MD. Clinical and Medical Director in Biopharmaceutical Industry, Cancer Research Physician.

12 de enero de 2026
Opinión espontánea
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Respuesta de Cpl

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations.

At the time of your concern, the client had only received your application three working days prior and had not yet shared feedback. We understand that waiting for updates can be frustrating, but we always aim to communicate as promptly as possible when information becomes available. Your consultant remained in contact throughout the process via calls, emails, text messages.

We value every candidate relationship and appreciate the opportunity to have worked with you. We wish you every success in the next steps of your career.

Kind Regards
Cpl Life Sciences

Valorada con 1 estrellas sobre 5

incredibly unprofessional and disrespectful

actual date of the experience was back in January 2023. I get an email for a role i am really interested in and we agree to have the call at 4pm. 4pm hits and then i wait 10 minutes 20 minutes. Anyway i do not recall the exact time they called but it was much closer to 5pm then 4pm. I am understandably quite flustered being on a bus. I am not sure if to talk now or later because i really want the role but i am really shocked and upset on how their lack of respect with punctuality and i am unable to make the call later. They mention some doubts on the suitability of the role due to the location (i was in south london the role was in west london). I was not happy with that statement and told them that and then they rudely hung up on me.

16 de diciembre de 2025
Opinión espontánea
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Respuesta de Cpl

Thank you for your input, and we’re sorry that it wasn’t a positive experience this time. Your comments help us improve, and we’d like to discuss your concerns further. Please don’t hesitate to contact us directly at info@cpl.ie

Valorada con 1 estrellas sobre 5

Advertise jobs that don't exist

Advertise jobs that don't exist, cannot get in contact with them.

19 de octubre de 2025
Opinión espontánea
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Respuesta de Cpl

Thank you for bringing this to our attention. We apologize that your experience didn’t meet expectations, Please contact us directly at info@cpl.ie so we can address your concerns

Valorada con 1 estrellas sobre 5

Worst recruitment agency ou there

Worst recruitment agency ou there. There are never legitimate jobs and the recruiter clearly don't communicate with each other. They have reached out to me for the same role in the past two years that apparently needs to be filled ASAP for the last two years, but when I apply they either ghost me or they tell me about another offer for a role that is way lower that they have contacted me for. Also they are literally advertising the same role for several years on certain job boards for which ** spoiler** you will never get a response but you will get a random call for a much lower role with a third of the salary a few weeks later. Avoid at all cost

1 de julio de 2025
Opinión espontánea
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Respuesta de Cpl

Hello Tobias, We appreciate you taking the time to share your feedback with us and we’re sorry to hear about your experience. If you would like to discuss this further, please reach out to us directly at info@cpl.ie so that we can work towards a resolution.

Valorada con 5 estrellas sobre 5

Whenever I am looking for job Mark from…

Whenever I am looking for job Mark from CPL will get me the job that I am looking for. He was very helpful throughout the recruitment process.

12 de diciembre de 2024
Opinión espontánea
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Respuesta de Cpl

Hello Naresh, Thank you for sharing your experience, We’re excited to continue exceeding your expectations! We hope to see you again soon for another great experience.

Valorada con 4 estrellas sobre 5

Review

David at CPL recently got in contact when a job opportunity became available and kept in touch through the whole process assisting with any questions I had before and after promptly. David was super helpful!

23 de julio de 2025
Opinión espontánea
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Respuesta de Cpl

Hello Suzanne, Thank you for taking the time to leave us your review! We’re thrilled to hear you had a positive experience with us, Don’t hesitate to reach out whenever we can assist you further.

Valorada con 1 estrellas sobre 5

Frustrating experience with outdated systems and poor transparency

I worked through CPL for 2.5yrs on a contract role for a large electronics company in the UK - and had a bad experience from Day 1. While the day-to-day timesheet processing was functional, the underlying systems and policies are outdated, confusing, and ultimately not contractor-friendly.

The biggest issue is their holiday accrual system, which is unnecessarily complex. They claim to offer 25 days of annual leave plus bank holidays, but in reality, it’s near-impossible to ever “earn” the full entitlement unless you work a full January–December stretch. Why? Because they delay holiday accrual until after the first full week of January, yet deduct bank holidays like 1st January from your balance – before you’ve had a chance to accrue any leave at all. It's a structural flaw that unfairly penalises anyone who leaves mid-year.

On top of that, pension contributions were mismanaged earlier in my contract – something I only discovered by comparing my payslips with colleagues from other agencies. There was no communication from CPL until I raised the issue myself, at which point they admitted the error but took no real accountability.

The systems they use for tracking pay, leave, and deductions are outdated and not user-friendly, which means it’s often up to the contractor to spot mistakes or inconsistencies. That’s not good enough. Transparent, modern systems should be a baseline – not a luxury.

I’m relieved to be moving on to an agency with clearer processes, fairer policies, and less admin burden on the worker. If you’re being given a partner colleague role with CPL, I’d strongly suggest you ask very specific questions upfront about how pay, pensions, and leave are managed – and get it all in writing. Or ask to move to another agency!

25 de julio de 2025
Opinión espontánea
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Respuesta de Cpl

Hello Becca,

Thank you for your input, and we’re sorry that it wasn’t a positive experience this time. Your comments help us improve. If you would like to discuss this further, feel free to contact Info@cpl.ie

Valorada con 1 estrellas sobre 5

Very bad recruitment company

Very bad recruitment company. They call you only when they have someone for position you have applied to discourage you and after never call you again. l think your application is taken off then as no one is contacting you anymore.
This is an illegal practice and someone should look into it in my opinion.

10 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

CPL Ireland is discriminating people!

CPL recruiters, hiring managers are discriminating people.
I have applied many times to the positions in Ireland which 100% align with my skills and experiences and let alone getting hired or getting an interview, I have never even received an email from the company! I have been totally ignored, many times!
Maybe it is race, age and sexual orientation related but they are discriminating people!
This gives me clues as to what kind of a company CPL is.
Though it still is very disappointing and upsetting, I could have been treated in a worse way had I been hired.
You are better off without them, stay away!

27 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Experience - Friendly Staff

I want to take a moment to express my gratitude for Laura from CPL, who played an instrumental role in helping me secure a job. From our very first conversation, Laura was professional, approachable, and truly listened to my career goals.
Her support throughout the entire job search process was invaluable. She provided me with helpful guidance and kept me updated every step of the way. Thanks to Laura, I am now in a position that aligns perfectly with my skills and ambitions.

27 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Communication Nil

They have HSE contract but won’t reply to CVs. I’m a touch typist with Audio Transcription, Level QQI Medical Terminology, MOS Master Certification with 10 years office admin experience and they didn’t follow up. She told me we have loads of positions available in HSE hospitals that’s was the last contact. This contract needs to be reviewed by HSE. Got a job with HSE through different recruitment company a professional one.

12 de julio de 2024
Opinión espontánea

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