Gold standard service level
Reasonable pricing aside, what makes Chris stand out is his exceptional service and responsiveness. He was incredibly professional and efficient, helping us move quickly toward exchange with no delays—something that made a real difference in our transaction.
Unlike larger survey companies, where you never even get to speak to the surveyor, Chris offers a Zoom call to go through the findings in detail and answer any follow-up questions. He was also super thorough and responsive via email, always on hand to address multiple queries across two separate transactions. Honestly, this level of service alone is worth the fee.
Beyond just the survey, Chris acted as a valuable sounding board during negotiations. Thanks to his insights, we avoided a property purchase that would have required extensive, unforeseen repairs. He even went the extra mile, offering to revisit the property free of charge to confirm that a flagged repair had been completed to a satisfactory standard—something I’ve never heard of a surveyor doing.
Genuinely outstanding service—Chris sets the standard for what an RICS surveyor should be. Highly recommended!
11 de marzo de 2025
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