Unbeknownst to me CE set up a payment of 19.99 to them from my bank for a subscription that I did not know I was signing up for, and the details for which also conveniently hidden amongst a fl... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
EDIT - Thought I was scammed but this company did amazing at making sure that I was satisfied and that I wasn’t fraudulently taken advantage of. They took it out of their day to ring me multiple time... Ver más
La empresa ha respondido
Looking for a loan, as desperate broke people do, two weeks ago. Kept getting forwarded to different sites. Eventually I got sent to this one, submitted my request for a loan putting in my account d... Ver más
La empresa ha respondido
The credit engine service really stands out as an excellent resource for finding the best possible loan quote specifically tailored to your needs.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Credit Engine was set up to help UK consumers who are struggling to access credit, to understand their credit profile and find credit products that work for them. Whether you have an issue with your credit file you need help with, or want to understand what’s affecting your ability to get credit, we can help. Our team of credit experts are on hand to help you understand what lenders see when making lending decisions. Get a personalised action plan with tips and tasks to help you manage your credit score. With daily updates and 24/7 access to your credit report, you can track your progress towards a healthier credit profile. Try us free for 14 days, membership is £19.99 per month thereafter. You can easily cancel online at any time. If you cancel within your free trial you will not be charged.
Información de contacto
Reino Unido
- creditengine.co.uk
4,3
Excelente
2 mil opiniones
Ha contestado el 98% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good app am sure had to leave a review…
Good app am sure had to leave a review lol
12 de mayo de 2026
Opinión espontánea
Unauthorized £19.99 charge and "subscription trap" – AVOID
This company took an unauthorized £19.99 from my account today using card details they kept from over a year ago. When I complained, they tried to avoid a refund by telling me to "call the police," even though it is clearly their own billing error.
They are stalling for time and refusing to provide written confirmation of a refund. I am now escalating this to my bank for a chargeback and reporting them to the Financial Ombudsman. Predatory practices—stay away!
I'll keep update if they could solve my issue
11 de mayo de 2026
Opinión espontánea
Said I was getting a loan then never…
Said I was getting a loan then never sent the money
11 de mayo de 2026
Opinión espontánea
Respuesta de Credit Engine
Dear Dean,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
Respuesta de Credit Engine
Dear Aine,
Thank you for your review.
Kind regards,
The Credit Engine Team
Helpful but it wasn't easy to cancel.
Helpful but it wasn't easy to cancel.
1 de mayo de 2026
Opinión espontánea
Respuesta de Credit Engine
Thank you for your feedback.
Kind regards,
The Credit Engine Team
Very useful and insightful.
9 de mayo de 2026
Opinión espontánea
Respuesta de Credit Engine
Dear Teri,
Thank you for your kind 4-star review.
We're delighted to hear you found our service very useful and insightful.
Kind regards,
The Credit Engine Team
Terrible service
Terrible service, preapproved for £300 loan if i agree to £19.99 per month. Then once they have all my details the approval is lost and when you reapply it was for a minimum of £1000, scam
9 de mayo de 2026
Opinión espontánea
Respuesta de Credit Engine
Dear Ryan,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
Scam service
They don't tell you, you're signing up to a subscription service. You don't even get an email because they want to be sneaky about it.
You just get a bank charge and you start to wonder were it came from.
They also make deleting your account not so obvious
7 de mayo de 2026
Opinión espontánea
Respuesta de Credit Engine
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
Respuesta de Credit Engine
Thank you so much for your positive review!
We're thrilled to hear you had a good experience with us.
Kind regards,
The Credit Engine Team
Respuesta de Credit Engine
Thank you for your feedback!
We're delighted to hear that you found our service very easy to use.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
The Credit Engine Team
Most pleased
Very helpful and friendly staff making it easy to understand and find solutions to suit my score,
8 de mayo de 2026
Respuesta de Credit Engine
Dear Warren,
Thank you for your fantastic 5-star review!
We are delighted to hear that our helpful and friendly staff made it easy for you to understand and find solutions to suit your score.
Kind regards,
The Credit Engine Team
You are really good and you help alot…
You are really good and you help alot of people who need help
15 de abril de 2026
Opinión espontánea
Respuesta de Credit Engine
Dear Shannon,
Thank you so much for your positive 5-star review!
We're thrilled to hear that you found our service helpful and that we are able to assist many people.
Kind regards,
The Credit Engine Team
Very good very helpful I recommend them
7 de mayo de 2026
Opinión espontánea
Respuesta de Credit Engine
Dear Mike,
Thank you for your fabulous 5-star review!
We are delighted to hear you found our service very good and helpful, and we appreciate your recommendation.
Kind regards,
The Credit Engine Team
Respuesta de Credit Engine
Dear Kieran,
Thank you for your fantastic 5-star review!
We're so happy to hear that you found our service great and helpful.
Kind regards,
The Credit Engine Team
Respuesta de Credit Engine
Dear Barbara,
Thank you for your 5-star review.
Kind regards,
The Credit Engine Team
Great engine so easy to deal with
Great engine so easy to deal with
6 de mayo de 2026
Opinión espontánea
Respuesta de Credit Engine
Dear Lewis,
Thank you for your fantastic 5-star review!
We are delighted to hear that you found Credit Engine so easy to deal with.
Kind regards,
The Credit Engine Team
Good customer relations
6 de mayo de 2026
Opinión espontánea
Respuesta de Credit Engine
Dear Nosa,
Thank you for your 5-star review.
We are delighted to hear that you found our customer relations to be good.
Kind regards,
The Credit Engine Team
Quick set up and easy to access portal but confusing process
Quick set up and easy to access portal, but found confusing when applying for a loan application not saved on my account which has been approved in principle, so had to reapply and was then denied a loan - so unsure of process other than to initiate creating an account with false loan approval decision
5 de mayo de 2026
Opinión espontánea
Respuesta de Credit Engine
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
👍👍👍👍👍👍👍👍👍👍👍👍
5 de mayo de 2026
Opinión espontánea
Respuesta de Credit Engine
Dear Kevin,
Thank you for your 5-star review!
Kind regards,
The Credit Engine Team
Best ever app for credit score buiding
Best ever app for credit score buiding
5 de mayo de 2026
Opinión espontánea
Respuesta de Credit Engine
Dear Muhammad,
Thank you so much for your positive 5-star review!
We are thrilled to hear that you found Credit Engine to be the best app for building your credit score.
Helping our customers strengthen their credit profile is our top priority.
Kind regards,
The Credit Engine Team
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