Stole my identity annd caused me 2 months of financial angony. I ended up in ER with Covid after Xmas. While in there I received a notification in my phone that my Amazon prime kindle subscription py... Ver más
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Consulta las opiniones de los clientes
Scammers who took my money promising help with credit score, provided zero services and it took me 5 phone calls of cussing and screaming at Sofia for her manager to finally call and issue me a refund... Ver más
SCAMMERS! DO NOT GIVE THESE PEOPLE YOUR MONEY, I HAVE BEEN CALLING FOR WEEKS, DIFFRENT TIMES NO ANSWER FROM ANYONE! ANYTIME I GET AN EMAIL ITS ABOUT SPENDING MORE MONEY ON SERVICES CONNECTED TO THEM!... Ver más
La empresa ha respondido
I'm not sure any count as I'm going on my 3rd month and they disputed some charges but nothing happened. Said could report my rent to credit bureau wouldn't send me the info until the first payment la... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Credit Innovation Group consists of a multi-faceted team of credit reporting specialists with careers ranging anywhere from attorney-at-law to finance and lending to business development, to insurance and real estate. We love what we do and are experts at it. We consistently produce the best results for our clients. Our depth of knowledge and experience about credit reporting (and about your legal rights in credit reporting) enables us to deliver superior results.
Información de contacto
So, 12162 Business Park Dr #113, 84020, Draper, UT, Estados Unidos
- creditinnovationgroup.com
1,4
Muy malo
37 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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If I knew what I know now
If I knew what I know now, I did not receive help all they did was Scam people , FRAUD!!! And I want all my money back !!!!
28 de septiembre de 2021
Opinión espontánea
Respuesta de Creditinnovationgroup
Hello Quanna,
We have reviewed your file and found that you had positive results since signing up with us and therefore, you do not qualify for the results guarantee. Our records indicate that our team was able help correct 100% of the incorrect items from 2 of your reports. Our records also indicate that you spoke to a supervisor who went over the payment terms and let you know that the payment you paid was for work that had been done back in August. During that time, it was our understanding that you understood why you owed the payment and why you do not qualify for a refund. We apologize if there was a misunderstanding of our processes as we aim to provide positive experiences at all times. Please reach out to us at cx@creditinnovationgroup.com if you have any further concerns or wish to discuss this further.
SCAMMERS
SCAMMERS! DO NOT GIVE THESE PEOPLE YOUR MONEY, I HAVE BEEN CALLING FOR WEEKS, DIFFRENT TIMES NO ANSWER FROM ANYONE! ANYTIME I GET AN EMAIL ITS ABOUT SPENDING MORE MONEY ON SERVICES CONNECTED TO THEM! PLEASE ISSUE ME MY FULL REFUND, OR I WILL CONTINUE TO TAKE LEGAL ACTION YOU! AGAIN, IVE BEEN THROUGH 4/5 SPECIALIST, AND NOTHING HAS BEEN WORKING OR HELPING, EXCEPT WHEN ITS TIME TO PAY, THAT WHEN YOU GET A PHONE CALL. CREDIT INNOVATION GROUP ADVISE ON WHAT THE SOLUTION WILL BE. Tristan
27 de agosto de 2021
Opinión espontánea
Respuesta de Creditinnovationgroup
Hi, Tristan. At Credit Innovation Group, we aim to provide positive experiences at all times. We investigated your file and determined that your specialist was changed at your request and that we have been trying to work with your financial needs to the best of our ability. After speaking with you, our team was able to resolve your complaint to your satisfaction. If you have any further questions or concerns please reach out to us at cx@creditinnovationgroup.com or Direct message us again through Facebook.
This company does not even deserve one…
This company does not even deserve one star. Signed up less than a week ago and they have already charged me $500lll in less than a week and have not rendered any services to me. Called yesterday to ask them to cancel my account for 10th time. They said ok. I checked my bank account today and two more charges for close to $200!! This is insane. DO NOT go with this company!! They are a scam.and someone needs to shut them down. Fraud! I want my money back from these THIEVES
15 de agosto de 2021
Opinión espontánea
Respuesta de Creditinnovationgroup
Hi, we have tried to locate your file and are unable to locate anything with just the name on this review. Sometimes when a voided charge is processing or a charge had not gone through yet it will show as an authorization on the account depending on the bank. We would be happy to address this concern for you and make sure you are refunded. Please contact us at cx@creditinnovationgroup.com so we can address this concern for you.
Bad people liars they don’t do nothing…
Bad people liars they don’t do nothing but rip people off and I want back my money today .
10 de junio de 2021
Opinión espontánea
Respuesta de Creditinnovationgroup
Hello, Yacine. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (877) 226-9442 and we'd be happy to work with you and discuss your grievance. Our records indicate we have had success with your file and we are curious to understand more about your complaint.
Cheers,
Credit Innovation Group
I'm still saying don't give your money to these crooks
I previously wrote a review about CIG and after the review, Queri (Kerry) reached out to me and asked what I wanted. I informed her that I would like a refund because CIG did nothing for me. And she stated that I can get a partial refund, so I said okay. She then just hung up. And if course you already know that I have not received any money back from them. It's very sad that the only time she reached out to me was because I wrote a review revealing the truth about this company. Total waste of time and money to deal with CIG. Don't do it. They talk a big game to get you to sign up but after they get your money, they don't do anything.
22 de mayo de 2021
Opinión espontánea
Respuesta de Creditinnovationgroup
Danielle, at Credit Innovation Group, we aim to provide positive experiences at all times. We would love to look into these claims for you but we are unable to pull your file based on the information you provided in this review. Queri must have been returning your call for your refund request. If you could please email us your name on your file to cs@creditinnovationgroup.com and put Attn CX manager in the subject line I would love to investigate this and resolve the matter to your satisfaction.
I was with this company for 5 months…
I was with this company for 5 months and it's nothing but a rip off. They want hundreds for doing basically nothing. They want all your information, all your passwords and my score, IT WENT DOWN & things that were off my credit are now back on my credit again. This company is a BIG FAT FRAUD! DO NOT TRUST THEM!
25 de abril de 2021
Opinión espontánea
Respuesta de Creditinnovationgroup
Hi Jamie,
We have high expectations for ourselves here at CIG and we are sorry that expectation was not met with you. I have reviewed your file and show that you signed up at the end of January and that your file was on hold for part of that time due to payment problems. However, we do have a 90day results guarantee that you qualify for and your specialist has been asked to contact you regarding this. Scores can decrease for many reasons and you would want to look at your reports to determine what changes have been made to determine what caused the decrease.
I signed up 3 months ago
I signed up 3 months ago. No rent has been reported and zero disputes have been processed. I emailed William My credit advisor and can't get a response.
14 de abril de 2021
Opinión espontánea
Respuesta de Creditinnovationgroup
Hi, Pam. We have tried to call you and have been unable to reach you. Please call us at 1-877-226-9442 so we can explain where to see your progress in your portal and go over what has been done on your file.
Do not deal with this company I…
Do not deal with this company I canceled and never got my refund this guy is a RIP OFF I will be filling a report with the FBI internet fraud division on March 1, 21
27 de febrero de 2021
Opinión espontánea
Respuesta de Creditinnovationgroup
Hello Joseph,
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.
Our records indicate that we have met all obligations regarding your file. We also have you on recording verifying payment terms and speaking with your specialist about your file multiple times over the past few months. We have tried to reach you several times regarding your refund but you do not answer our calls. We have also sent you multiple emails explaining what charges we would be willing to forgive and refund and have yet to hear back from you. However, we went ahead and processed your refund several days ago. Please contact your bank if you don't have the money back in your account. If you have further issues or concerns you can respond to any of our emails or contact us at cs@creditinnovationgroup.com attn: customer experience.
I'm not sure any count as I'm going on…
I'm not sure any count as I'm going on my 3rd month and they disputed some charges but nothing happened. Said could report my rent to credit bureau wouldn't send me the info until the first payment large payment cleared although unpaid a small payment of 14.95. Still another 14.95 and after large payment I got an email to fill out for rent reporting and asked them when would show up and said would on the 8th of this month but this happens to be the same exact day my next large payment is due. I fond this all funny how that's working and my landlord has gotten nothing from them to back my claims of paying every month which they said would have to talk to him to verify this
7 de enero de 2020
Opinión espontánea
Respuesta de Creditinnovationgroup
Hello Cassandra,
We are sorry for any miscommunication there may have been in the rent reporting feature. We submit this information once a month (on the 8th) and it just so happens that's the day that you signed up with us. Because of this, we had to wait a month to get this submitted. We are excited to let you know that it has now been processed.
Please reach out to your credit specialist so that we can review your file with you.
Thank you.
My credit dropped out of sight due to…
My credit dropped out of sight due to me cosigning to help someone buy a car,but they never made a payment .I called CIG and my credit is improving everyday ,so if you need help call them and let them help you.
C.j. foss
21 de noviembre de 2019
Opinión espontánea
DO NOT USE THEM
DO NOT USE THEM, Crooks nothing more, I called a Number I Thought was for the FHA loans for people with poor credit. After the Man passed himself off as a FHA employee he said my credit needed repair before I could qualify, But he knows a group that can get me on track for a FHA loan. That is how I got suckered, He forwarded me call to these people. Second Lie was they told me they can make my credit report confidential so people would only see the good. Month after Month passed and Nothing was done All I kept getting were excuses and promises. Sure they file disputes but they make statements to the credit companies like I have no knowledge of this account.... WHAT GARBAGE .... CROOKS they only take your money go someplace else. DO NOT take a chance read reviews, Do your research
4 de mayo de 2019
Opinión espontánea
Respuesta de Creditinnovationgroup
Hi Willard, we are so sorry to hear about your poor experience with CIG. We are even more sorry that we are just responding to your post. We wanted to really research your situation and figure out what happened to deliver such a poor customer experience. We are also working with the company that referred you to us to see how we can help them educate and inform our customers better. I hope you will give us the chance to learn more about your situation and try to make it right. Our General Manager will be reaching out to you via phone call and email to see what we can learn from you and try to make up for any stress our company has caused. Our goal is to coach Americans on building their credit profile to accomplish their financial goals and you have already provided valuable feedback for us. We hope to chat soon! CIG Management
I'm happy for the job that they are doing,
I'm happy about the job they are doing,because I had NO hope how to rise my my credit score but,now there is a big change .god bless you.
20 de enero de 2016
Opinión espontánea
I would recommend this to all my family an friends
I am very happy with the work that has been dun to help restore my credit
13 de enero de 2016
Opinión espontánea
so far so good
just at the beginning but all seems in order to date.
12 de enero de 2016
Opinión espontánea
Not bad to start off, will see.
Better than another company I was talking to they wanted 1500 to start things off.
12 de enero de 2016
Opinión espontánea
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