Signed up to a premium subscription unknowingly
Paid 75p for a single video, then a week later have been charged £37.90 as this has apparently rolled over into a premium subscription. This wasn’t made clear at all - the only reference I can find was buried at the bottom of the ‘thanks for choosing Creona’ - email I was sent (and not in the email itself, only by following the ‘payment confirmation’ link).








