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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Shut down a bunch of servers, delisted others. Servers that are up have performance issues. Customer service is completely AWOHL. Staff are throwing themselves a pitty party 'woe is us/me' attitu... Ver más

Valorada con 1 estrellas sobre 5

Shutdown user servers without notice And have so far after weeks have been unable to provide backups of the data loss by users when they shut down the servers without notice; they have also so far fa... Ver más

Valorada con 1 estrellas sobre 5

Crident took down all their US Servers without any warning whatsoever. They've promised refunds and data returns to all customers, but they have yet to deliver on these promises to anyone. I am incred... Ver más

Valorada con 5 estrellas sobre 5

For ~10 years I've hosted source servers. Garrys Mod has been the most resource intensive and I've never found a host that will dedicate enough power to run what I'd like. Crident has shattered any ot... Ver más

Información sobre la empresa

  1. Proveedor de servicios de juegos

Información proporcionada por diversas fuentes externas

Crident Networks are a diversified entertainment and hosting company with ventures integrating game hosting, public relation management and high quality upstream providers. Constructed by the vision of founder Jack Jenkins. Crident Networks combine creativity, the ability to engage global audiences and an understanding of "what to do next" to deliver innovative solutions as a successful architect of gaming communities.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

248 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,0

Todas las opiniones

(248)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Pitty Party

Shut down a bunch of servers, delisted others. Servers that are up have performance issues. Customer service is completely AWOHL.

Staff are throwing themselves a pitty party 'woe is us/me' attitude .

No longer professional hosting.

26 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shut down my server with no warning

Shut down my server with no warning, and then beyond that the fools in their public discord make fun of the situation they’ve left us in.

2 months with no response to my ticket. Dog trash service, do not go with Crident.

26 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shutdown user servers without notice

Shutdown user servers without notice
And have so far after weeks have been unable to provide backups of the data loss by users when they shut down the servers without notice; they have also so far failed to give refunds, and even charged US users for the following month AFTER THEY SHUT DOWN US SERVERS.

4 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Crident is a Hot Steaming Pile of Garbage

Crident took down all their US Servers without any warning whatsoever. They've promised refunds and data returns to all customers, but they have yet to deliver on these promises to anyone. I am incredibly disappointed and frustrated. They've alienated half their customer base by doing this.

14 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible Experience

They closed all of their US servers with no warning, screwed up a contract and lost all user files.

11 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Long Term User (Updated)

So let's start off with what I was operating on Crident. I am the owner of Atlas Uprising and at the time of hosting with Crident which was around Q1 2020, it was smooth starting out. Upon the release of the AMD chips, we had instantly purchased Crident Nitros with the chips. For some reason, we kept experiencing daily crashes only on the AMD-based nodes. Well, we decided to test our theory by making TWO identical servers but one with the Intel Chip and the other with AMD. AMD server crashed on map change and Intel server stayed alive on map change. Well it majority concerned us and hindered our player base at the time so we contacted Crident. Support responded to the point of claiming its an issue with MySQLoo which made zero logic as Intel based system worked perfectly fine but the AMD did not. The servers were identical but Crident did not care and closed the ticket. We had moved our entire infrastructure to self-hosted that same week. Now almost two years later we're happily hosted by GMCHosting. Thought I would write this review because it seems like someone is now running this company again and actually giving some care into it. I would love to see Crident make it in the industry but our experience was terrible. Hope you can take our review into consideration.

Updated 11/11/2022:
Well as expected, this company went downhill fast. I wish the owners the best of luck on their next venture and hope they put their customers first in the next business.

8 de enero de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good

Excellent server performance but their support is lacking, unfortunately it's been a rocky start but I am looking forward to the good server performance.

8 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Updated Review

We have reviewed before, when we had a few issues + got feedback from the devs that they would sort them, so at the time we were pretty happy with the service. We've continued to use it, but the service has gone downhill and is pretty poor. Regular server downtime due to a variety of issues, lack of support on Discord, issues with MySQL and a ticket for which has been open for a MONTH with no real response to solve the issue. The fact that issues aren't addressed in a timely manner when they run a service that is available 24/7 is just unacceptable and even more so given that there are CONSTANTLY issues that are experienced - not just on one node, either.

10 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Support has a really bad response time

Support has a really bad response time. I've been trying to get my server up this weekend but I've had constant crident / dino issues. On Friday I asked for a server location change from US -> UK, which was done fairly quickly. However, this made it so much worse. For starters they put me on a node that was not even working (You would think they would test it) The node was apparently fixed Sunday at 12am, but my server was still not working. At this point I will not be able to open my server this weekend... It is now 12 pm on the Sunday and none of my support tickets have been looked at / responded to and my server is still down. The error says invalid namespace which makes me think that the guy who moved the server in the first place did it wrong.

ERROR - There was an error attempting to establish a WebSocket connection to the Daemon. This panel will not work as expected. Invalid namespace

27 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great

Excellent company, support staff are great at their job and speedy. Big up drizzy.

18 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Services, Highly Recommend

Crident provides great services at an affordable price and it’s the exact company I’m looking for as a client. They are active within their Discord and frequently post announcements. They are connected with their community and that’s an amazing, important thing to see within a company. Crident has earned my business and they continue to do so everyday.

15 de enero de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Best Gmod Host 2020

Crident has been the best gmod host i've used so far out of my 4 years hosting gmod servers. They are quick with support tickets even with being in another country from me. If i have a problem they fix it asap. They have yet to disappoint me.

14 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Hardware, Understanding Team

Crident offer some of the best hardware available at a fraction of the price of other high end competitors. Price/performance they're by far the best host I've ever worked with.

Cridents support is not for everyone, they are clear that they don't offer 24/7 support and they really mean that. If you want them to hold your hand through server setup, expect to take a couple weeks. Their ticket responses are definitely slow for non-essential issues, in my experience it takes 1-2 weeks to get extra ports opened.

However, if something goes wrong on their end, they don't shy away from it. I had a pretty big issue between my server and their platform and drizzy personally worked with me for over a week, day in and day out, to get it fixed as soon as possible. They're a small team, but they really are committed to giving a great service.

TL;DR - Great Price/Performance, Slow Support, Great for Experienced Server Owners

12 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Personal favorite gmod host

Their gmod panel is better than its competitors from what I’ve seen, definitely a big bonus of their service and why I stick with them as long as they keep the competitive prices. That and their servers are up to standard and what you’d expect, they work perfectly from my experience and they have a helpful discord for getting panel or server support from the community/staff.

12 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

The services I received from Crident has been really good all around. Their panel is nothing short from perfection and their prices and server locations are top notch. Very easy to browse for what you want to buy, and the panel they use is very user friendly. I am very pleased with my experiences with Crident. 10/10

12 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really great service

I always find myself coming back to Crident each time I start any server. Their plugins for managing addons and automatically installing gamemodes etc. are really nice to have and a definite plus for any server owner. I highly recommend them for their great prices and plans, and their hardware can handle any large community for sure.

12 de enero de 2020
Opinión espontánea

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