Croft Opiniones 

64
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The team put a message on our phone line to update our customers when our business premises burnt down. They were kind and sympathetic during such a difficult time which was very much appreciated. Tha... Ver más

Valorada con 5 estrellas sobre 5

reviewed, made initial suggestions, then took over laptop for deeper dive to resolve. all with a quick timescale.

Valorada con 5 estrellas sobre 5

We love Croft! (especially Eileen) We have used them for years and wouldn't dream of moving. We recently updated our phone systems across our trust, the process was so smooth, the engineers were love... Ver más

Valorada con 4 estrellas sobre 5

Whilst trying to work out how we could possibly manage our business, against the back drop of the beginning of a pandemic, Blackstar stepped up and provided us with the means and know how. There profi... Ver más


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4,8

Excelente

TrustScore: 5 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(64)

9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

On behalf of Two Rivers Housing

On behalf of Two Rivers Housing – and our call recording supplier, I would like to say a ‘huge’ thank you to all of the guys at Blackstar support, but in particular Steve O’Shea for helping us out with our call recording upgrade today!

It’s times like this, that we realise we really did make the right decision in acquiring the services of Blackstar for our telephony support.

Many thanks once again.

Jamie

19 de junio de 2019
Opinión espontánea
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Respuesta de Croft

Thank you for your review Jamie, we're pleased you had an exceptional experience.

Valorada con 5 estrellas sobre 5

Blackstar are ace.

The team at Blackstar helped us understand what we need as a growing business in the technology sector and in turn understood our budgets. Their bullet proof solution has saved me endless sleepless nights and days of frustration! To top it all off, Jacob, our support contact, is wonderful, responsive and a good guy.

30 de noviembre de 2018
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Respuesta de Croft

Thanks for the review Jon, we value your feedback.

Valorada con 5 estrellas sobre 5

Blackstar Solution is an amazing…

Blackstar Solution is an amazing company. Whatever I need (even short notice) I know for a fact the team will help me with the best option.

I have worked alongside the company for 4 years and they have been helpful, organised, buying products with a quick turn around, let me know any changes to our mobile network and they always there to help when needed. I will like to say a big thank you to Dylan and Chloe you have been my contact.

I highly recommend blackstar solution to any company.

24 de septiembre de 2018
Valorada con 5 estrellas sobre 5

Five Star Company - Highly Recommended!

I have no hesitation with recommending Blackstar Solutions. Having been disappointed with other Companies in the past, I have found Blackstar Solutions to be superb. From initial enquiry through to implementation and technical support, they are highly skilled, customer focused and always deliver a first class service!

11 de junio de 2018
Opinión espontánea
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Respuesta de Croft

Thank you for the recommendation and review.

Valorada con 5 estrellas sobre 5

First class service from Blackstar Solutions

First class service and technical support from Blackstar Solutions. We had a particularly complex problem involving our voicemail system recently, and the Blackstar team kept on top of the issue until it was resolved. Great company to work with, and a great support team.

18 de abril de 2018
Valorada con 5 estrellas sobre 5

Excellent Service as always!

A real relief and joy to have actual engineers on the end of the phone!

Your expert help meant that diagnosis of a complicated issue was both fast and straightforward.

One of the best operational decisions that I've made since taking on my role as Technical Director at Wessex Internet has been to put our telephone system in the care of Blackstar Solutions.

31 de enero de 2018
Valorada con 5 estrellas sobre 5

Five star for Blackstar!

Blackstar have provided an awesome service. One of the team came out to our office, showed us all how the system works, how to make changes and ensured that we were happy. The team are lovely to work with and extremely helpful. Couldn't recommend anymore.

30 de octubre de 2017
Valorada con 5 estrellas sobre 5

I used Blackstar Solutions recently …

I used Blackstar Solutions recently when I needed an internet connection in my new office. They were able to provide a swift, convenient, installation and follow up queries from me, often unnecessarily, have been dealt with quickly and efficiently. Highly recommended for any telecomms needs you may have.

12 de octubre de 2017
Valorada con 5 estrellas sobre 5

Love the team

Love the team, love the service. They make everything super easy and simple and their work rate is rapid. These guys are an obvious choice for busy business owners who need stuff done to a high quality and want it done right first time.

25 de septiembre de 2017
Valorada con 5 estrellas sobre 5

Friendly, helpful and supportive - recommended

We commissioned Blackstar after their help, guidance and recommendations following an initial chat. The team supported us every step of the way with implementation to get us up and running within a matter of hours. They kept the process simple and straightforward - I would recommend them to any business.

22 de septiembre de 2017
Valorada con 5 estrellas sobre 5

A first-rate supplier.

Blackstar have been supplying our company with communications equipment for the past three years. They started with mobiles, then progressed to landlines, and finally took over the provision of our leased line.

They do not come across as pushy salesmen trying to flog the next big thing, but work closely with us in a helpful, informative and friendly way.

They are an extremely easy company to deal with, offering impartial and transparent advice across the spectrum of communications equipment, and are able to compete on price with the keenest of their competition.

Having built up a strong technical support team, they give a rapid response to even the most minor of problems.

I plan to continue using Blackstar's services for the foreseeable future, and can highly recommended them to anyone in the market for new communications equipment.

20 de septiembre de 2017
Valorada con 5 estrellas sobre 5

Jessie May is a Children's Hospice at …

Jessie May is a Children's Hospice at Home service, caring for local terminally-ill children. The charity had an out-of-date, legacy phone system, with no expansion capability. The charity had grown and needed to expand it's office space, which also necessitated a new telephone infrastructure. Blackstar Solutions carried out an extensive health check of the current telephony and recommended the ShoreTel Connect system. We cannot recommend Blackstar highly enough, they listened to the needs of Jessie May helping the charity move into the new world of technology,

29 de agosto de 2017
Valorada con 5 estrellas sobre 5

Blackstar Solutions have always …

Blackstar Solutions have always provided excellent an customer service by fully understanding our business needs and providing second to none customer support. Their friendly and knowledgeable approach has always made them a pleasure to deal with right from the first point of contact and I cannot recommend them highly enough!

25 de agosto de 2017
Opinión espontánea

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