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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Any slight interruption in Wi-Fi all the cameras go off line. The solar outdoor cameras reset button is inside the battery box which means dismount disassemble and reconnect. The remount. There are... Ver más

Valorada con 5 estrellas sobre 5

The folks at Crorzar did their best to make the cameras work. We thought we had done our research to have the solar option using wifi to access. Unfortunately, where we live out in the "boonies," we j... Ver más

Valorada con 1 estrellas sobre 5

I have purchased 2 different Crorzar cameras and have been unable to use either one. The instructions are about useless, there are parts in the box that are not referenced anywhere in the Quick Manual... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have had Crorzar cameras for several years now, after having several other cheap brands. Crorzar has exceeded my expectations. I have expensive Lorex cameras & the Crozar are clearer & I can rotate... Ver más

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  1. Tienda de cámaras

Información proporcionada por diversas fuentes externas

Everything you need to protect and automate your home


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

312 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(312)

0 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

no App

I tried to download the app, but can not find it, I tryer google play store and there was no App, I tried to down load from the QR code in the instruction book, it could not find a app. I have 2 indoor cameras.
Lyle

3 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Notifications stopped working.

I have six cameras and have been very happy with them After two years of working my notification's stopped working. I have tried everything and nothing seems to help. I am a snowbird, and these cameras are in Arizona. My other residence is in Oregon. Can someone help get the notifications working again.

5 de noviembre de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

Will Not fix will only make you purchase a new camera bad business.

I didn't like the fact that your company said I had to purchase another camera because you said you couldn't fix my previous camera.and it clearly says you will fix or replace your product 🤔

14 de abril de 2023
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Respuesta de Crorzar

Hi Clyde, you forgot to mention that your warranty request was for a camera that was over a year outside of our warranty period and that we provided you with a replacement at over 50% off. 😉

Valorada con 5 estrellas sobre 5

360 indoor and outdoor cameras

Everything from checking on various cameras, ordering, shipping, and tech help with setup and use was great. Cameras work as should. Great product and value. The only thing I would like to see is a downloadable manual that explains all the features in easy to understand terms and how to use settings to set the cameras for personal use.

21 de marzo de 2023
Valorada con 1 estrellas sobre 5

Camera’s not responding to to my Wi-Fi…

Camera’s not responding to to my Wi-Fi I even called my WI-FI company to make sure it was 2.4 or higher and it was mush higher than 2.4 that was required to run these camera’s. Camera’s we’re a problem

10 de marzo de 2023
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Respuesta de Crorzar

Hi Gary, there’s your problem, you aren’t connected to the proper WiFi network 🙂. WiFi routers broadcast 2 different kinds of WiFi network. One is a 2.4ghz network and the other is a 5ghz network. These have nothing to do with speed, so it’s not about having a network that’s “much higher than 2.4”. You are trying to connect using a 5ghz WiFi which is not compatible. Use a 2.4ghz network and you will have no trouble connecting. That’s why we say in quite a few places during the setup process that you need a 2.4ghz network.

If you’d like some guidance, give us a call at 855.700.2482 option 3 and we’d be happy to help.

Valorada con 1 estrellas sobre 5

I buy 2 outdoor cameras

I buy 2 outdoor cameras , 1 is working perfect , but the second one is not working , I set up the second camera and the next day the camera is offline , set up again and the next day the camera is offline again , this is every day.
I am tired of doing the same thing every day and the camera keeps going offline.
I need the camera to be replaced by another camera that does work

2 de marzo de 2023
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Respuesta de Crorzar

Hi Alfredo, we can definitely help. Get in touch with tech support to trouble shoot. If that doesn’t resolve it we will get you a replacement. What you are describing sounds like an issue with either power or a consistent WiFi connection.

Valorada con 1 estrellas sobre 5

Been in contact with the company…

Been in contact with the company several times.
They do return emails and calls.
They DO NOT help me with the problems.
It appears that I am a bother to them.
It appears that they try to get rid of problem by just saying something that does not help or has anything to do with the problem.
To this day the cameras that I purchased still do not work. I have tried and tried, they got my money, now they don't seem to care.

22 de enero de 2023
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Respuesta de Crorzar

Hi Gary, we are sorry to hear you are having trouble. It looks like you purchased the products about a year ago and that they have worked off and on. This can be due to a variety of reasons. Wifi router, weak wifi signal, environment, etc. We have a one year warranty on the products. If they are defective we'd be happy to replace them. Please give us a call so we can help.

Valorada con 5 estrellas sobre 5

Awesome customer support - Danny Matt

they are the best at customer support - always going above and beyond with any troubles you might come across. They replied to my emails within minutes and are always spot on with the help! Danny Matt is superb!

20 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have had Crorzar cameras for several…

I have had Crorzar cameras for several years now, after having several other cheap brands. Crorzar has exceeded my expectations. I have expensive Lorex cameras & the Crozar are clearer & I can rotate them.
I had to download their latest app after using the last one for a couple years. Danny walked me through the setup & was extremely patient with me! Crorzar is the best low cost camera I have found.

3 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought a camera it was supposed to…

I bought a camera it was supposed to deliver on the 6th and change to the 9th until it was returned all I want is my refund I don't think I'll be using y'all again this happened before

6 de diciembre de 2022
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Respuesta de Crorzar

This entire interaction has been very confusing. Your order was shipped less than 24 hours after you placed it, and had delivery issues because you entered the wrong address.

You called us demanding an explanation for the route USPS took to deliver the package and were unhappy when we explained multiple times that we did not control USPS’s shipping route.

When it was returned to us we cancelled your subscription at your request. Since you only paid a few dollars for the first months service, the entire refund amount (and then some) was taken up covering the cost of shipping since you entered the address wrong.

Not sure how we should be expected to bear the cost of your error?

Valorada con 5 estrellas sobre 5

Great support by Danny

Was helped by customer support ( Danny ) was very helpful in solving my camera problem. Thank you again Danny....

15 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Run Away and Don't Look Back

If I could give negative stars, I would. I was a one-time, but loyal customer, who chose to make a second purchase from Crorzar. I don't know what happened between my first and second purchase, but it was like night and day. It feels like they transferred ownership to a foreign company.

I purchased two Solar 360 cameras (2 because it was a better deal for more) in July 2022. It is now October, they are back in the box (over $400 tied up) and I will NEVER purchase from Crorzar again. Note: their return period is 14 days. The cameras appear to work initially out of the box, but within hours there are many disappointments in function and continuity. Upon calling Crorzar, there seems to be only one person that does it all and he is the keeper of return authorizations (language barriers exist). We had a long frustrating phone call where he walked me through everything I had ALREADY done and then left me to delete and start all over. I have a very full and busy schedule, so this took a bit longer and in the end did not work. The product manual he linked to me did not even match the app screens. By then I was ready to be done, but it was past the 14-day mark and he just kept using his scripting to appreciate me as a customer and wanted to set up another call, which I finally made time for (I feared it would be a very long call based on the first one). I waited 2 hours that day and he ghosted me.

Their follow-up to purchase emails say if you can't give a positive review, please let them know. I tried. Please take my advice and run the other way.

9 de julio de 2022
Logotipo de Crorzar

Respuesta de Crorzar

Hi Christi, we are sorry to read this, we want everyone to have a good experience with us. If you are having consistent issues with the cameras we are happy to replace them under our warranty. Based on the notes with our support team, it could be an issue with your wifi needing a stronger signal at the location you have placed the cameras. Our team has tried to reach out to you and not been able to reach you. We will keep trying.

Valorada con 1 estrellas sobre 5

I ordered this 2nd camera.....after my…

I ordered this 2nd camera.....after my 1st one I got worked great...and was easy to connect.......This 2nd one I got from you looks diff.....no reset button does not say Crorzar on it and everything I tried wont let me connect to my internet......looked it is 2.4 G but wont connect

29 de septiembre de 2022
Logotipo de Crorzar

Respuesta de Crorzar

Hi Robert, so sorry for the trouble, but good news. It looks like you are using the original app when you want to use the new app, Crorzar Home. We updated everything to offer a lot more than just security cameras. You should have received a couple of emails with the details.

Feel free to give us a call for help if the new app doesn’t do the trick. 855.700.2482 option 3.

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