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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have purchased 10 INTU venetian blinds from Crosby in the last few years and found them a great company to deal with in terms of quality and price, advice and customer service. Recently I needed a... Ver más

Valorada con 5 estrellas sobre 5

I was given really great advice on the types of blind and options that might work for me. The Lady i spoke to guided me to a day and night blind which i wouldnt have considered originally. I am so hap... Ver más

Valorada con 5 estrellas sobre 5

Impressed. Jen, who dealt with my queries and requests both before ordering and after delivery, could not have been more helpful or efficient.

Valorada con 5 estrellas sobre 5

In April 2025 we had our 2nd lot of blinds installed by Crosby Blinds. Like previously, Andrew & Jen were very helpful in guiding our selections. This time we needed special advice as we wanted cosmet... Ver más

Información sobre la empresa

  1. Tienda de persianas
  2. también en la categoría
  3. Tienda de tratamiento de ventanas

Escrito por la empresa

Crosby Blinds was established back in 1975 as a family-run window blind specialist. With over 80 years of combined experience in the window blinds business, CrosbyBlinds is one of the UK's top-recognised and respected window blinds companies. Our established online business, now 20 years +, offers the most impressive and extensive range of window blinds. We offer online-exclusive products, advanced pre-launches of national collections, and quality-branded goods, all at discounted prices, delivered directly to customers in the UK. Order online and get a genuine 20-50% OFF high street prices. Crosby Blinds are totally committed to child safety and ensure all the blinds we supply comply with the new legal requirements set by the UK Government and Trading Standards.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

320 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(320)

20 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service from Jen at Crosby…

Great service from Jen at Crosby Blinds. I was trying to source some spare parts for my INTU blinds. Crosby Blinds went above and beyond to help find and send the correct parts. Excellent and exactly what good customer service should be like. A++

19 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Crosby blinds are very friendly to deal with.
Great price.
We didn't have to wait long for them to order and fit.
We are delighted with our blinds
Thank you

15 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent blinds and service

Purchased bloc blinds from Crosby blinds. They were really good value and quality. Fit great and have done the job really well. Delivery said 20 days but came much much faster. Really happy with the product and service. Thank you

25 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Replace bracket and chain

Crosby blinds could not have been more helpful for me today, I needed a replacement bracket to control the chain pulley on my mothers blind which had broken, Andy was quick to respond and sorted it for me promptly, great service.

15 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! Responded to initial enquiries very promptly. The blinds made in my own fabric arrived just 9 days after I put the order in. Very pleased with them.

27 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

The team at crosby blinds offered a great service, the turnaround time on quote, measurements and delivery/fitting was quick and when I required an additional blind last minute they worked with the supplier to arrange an earlier delivery of all blinds to suit our needs! Prices are reasonable and quality of product is great!

7 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always excellent service

I have bought Venetian, roller and vertical blinds from this company over the past few years. The website is clear and easy to understand and the goods are always delivered promptly. Staff are courteous and knowledgeable when answering technical questions or tracking queries by phone. I recently had a minor problem with one of my blinds and a replacement part was supplied by by return of post free of charge,

24 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great after-sales service

Great after-sales service - I had a blind pull break in some Luxaflex blinds I bought 4 years ago - Andrew sent out a replacement quickly at no cost.

2 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great professional service

Great professional service. Andrew was very helpful and gave excellent advice from selection to fitting. Would highly recommend. We have just placed a second order

21 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service Again

Having new windows installed led to our current blinds being bent slightly out of shape. Crosby Blinds gave a very acceptable quote and arranged a date within two days. Andrew turned up on time and refitted four blinds in less than an hour. Blinds now as good as new. Would recommend to anyone.

24 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service is excellent and quality is high

Customer service is excellent, quality of the blind is far better than other blinds i have seen. Was able to have just the colour i wanted which was a farrow and ball colour which i have not found other blind companys do. Easy to put up and looks fabulous well worth the money a high quality product. Highly recommend this company.

19 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Our second experience with Crosby Blinds and we received a fantastic service from Andrew & the team again, from enquiry through to fitting. We couldn’t be happier with our new kitchen blind! Thank you :)

11 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great blinds and great service. …

Recently purchased two different types of blinds from Crosby blinds. Both were excellent quality and fitted perfectly. One issue with the courier (DPD) delivered a damaged box which had slightly dented a side rail. Jenny and the team were very responsive and were prepared to sort it out if needed.
I would definitely use Crosby blinds again should I need any more blinds.
Thanks Jenny.

4 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyer Beware

I expect a blind to last until I change the decor, at least 3 to 5 years. The blind specifically the pull cord failed little over a year after fitting. The warrantee was one year. The blind + VAT and delivery was £94, I was offered a repair costing £35 + VAT + £10 redelivery = £52. I appealed under the consumer rights act 2015.

Section 9, 10 and 11 of the Consumer Rights Act 2015 require goods of satisfactory quality, that are fit for purpose and which are as described. Liability for substandard goods cannot be restricted or otherwise excluded, pursuant to s.31 of the Act, despite any terms and conditions to the contrary. To be clear, these rights act independently of any guarantee that may or may not have been provided in respect of the works.

Crosby Blinds stood by the 1 year.

Costs including time, effort, and emotional energy for establishing the reason for the pull cord failure by an independent party and pursuing enforcement conditional on the assessment are higher than I wish to pay. My warning Buyer Beware.

26 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Blocout 40 Roller Blind

Crosby Blinds had a good selection available to order via their online store. I ordered a Blocout roller blind for my daughters bedroom. The online ordering was straight forward. Email notifications confirmed the order details. I asked for an update closer to the projected delivery and Jen responded very quickly to my enquiry. All in all a very positive buying experience. Based on this I'd definitely recommend Crosby Blinds.

28 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and product

We have been buying blinds from Crosby over a 10 year period and have always been so well looked after. And we love the blinds, of course! We usually buy Perfect Fit for regular windows and will never go back to any other sort. More recently we got 2 very large, automated, blinds for garden doors. I was nervous about getting everything just right and was helped at every step by the Support team. Again we are extremely pleased with the product. Very happy to recommend Crosby.

21 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional customer service

After our blind was damaged in delivery while we were on holiday the customer service team were exceptional in kindly arranging for it to be replaced at no charge even though we hadn’t reported the damage in accordance with the timescales in their terms and conditions.

12 de marzo de 2024
Opinión espontánea

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