crossbeats.com Opiniones 19

I would have rate them zero. Out of 5.

Sharing my personal experience experiences. Because. Iam done with is guys. 6 month of warranty fack
Product get. Destroy in 2 months YES YES

SERVICE. HORRIBLE
big big (SCAM. SCAM.

Think 10000 time before buying

If you have soooo much patience go keep visiting there office and buy then buy. Otherwise. Buy. Any brand but them noooo even 5k matter Do go with marketing gemic

I bought crossbeats lumex soli projector with order no 177450 on 3rd april from there website. from day one the projector is not working and no help from customer care . I have been writing emails but no help coming from them .no phone no . please stay away from them
dr manpret s walia

Great innovative products. Value for money and I’d opt it for my everyday use.

Service could be a bit better but otherwise very professional folks.
Best to buy from website for better service

Nice brand! Worth to buy a product especially soundbars and projectors.

Brought armour pro and it is worth the money . Touch and feel ,overall features were good

I had a great experience with crossbeats company. The team is very professional, understanding,and helpful. They offer good quality products and take great Care of their customers. I really appreciate the support and smooth service provided.

Sound quality is fantastic.
Really good product, worth the money.

Chor h ye inse kuch mt lena .. pre b

Bought arc bud, one earbud stopped working within 24 hours. Contacted support, they have stopped replying and are denying refund, replacement, or repair. DONT BUY ANYTHING FROM THEM!!! YOU WILL REGRET.

I received an extremely poor-quality soundbar that is completely unacceptable and far below what was promised. The product barely works and is a total waste of money. What’s worse is the customer service—they seem to care only about collecting cash and have zero interest in resolving customer issues or queries. There is no proper support, no accountability, and no follow-up. This has been a terrible experience overall, and I strongly regret this purchase. I would never recommend this product or this seller to anyone.

I placed an order (#161428) on 14th September 2025 via the Crossbeats official website for a Lumex Cine Projector (₹12,999 + ₹1,999 international shipping).

Despite multiple WhatsApp follow-ups (16th–24th September) and emails, the order was never shipped. Instead, I was suddenly asked to pay ₹5,400 extra for international shipping, even though I had already paid the website-listed ₹1,999.

When I refused and requested order cancellation + refund on 18th September, the team kept giving me generic responses like “escalated to concerned team” or “shipment within 24–48 hrs”. Weeks have passed, yet neither shipment nor refund has happened.

I have:

Sent over 7 follow-up emails.

Contacted support multiple times on WhatsApp.

Been told contradictory things (refund vs. shipping).

Received only copy-paste replies with no actual resolution.

It has now been over 3 weeks, and my ₹14,348 remains stuck with Crossbeats.

This experience shows:

Zero accountability from the support team.

No proactive communication – only replies when chased.

False promises – shipment/refund timelines not honored.

I had also shared a Pareto analysis of existing complaints (from Trustpilot, Reddit, Mouthshut, etc.), and the top issues are the same I faced: poor service, refund delays, and delivery issues.

Crossbeats has not just failed to deliver a product – it has failed at basic customer trust.

⚠️ My advice: Think twice before placing an order here, especially for international deliveries.

I purchased there Arc buds ows and it is doing great since the purchase. The sound quality The build quality are great it also provide spatial audio feature which holds most of my positive points especially during music listening and etc.

Extremely disappointed with crossbeatsIndia. Paid for Lumex Flix after speaking to their rep - no order ID, no invoice, no support. Just silence. Even my Insta comments are being deleted.

This feels like a scam. I demand a full refund. Buyers, beware.

Mujhe paisa wapas chaiye ....nhi toh mujhe delhi cyber crime mai jana pade ga ...

Worst company to buy anything from. Customer care is non existent. Poor quality cheap product and no after sale service. You will keep on sending them emails and WhatsApp messages but they will not reply. They also false advertise their products specifications. Please save your money and buy from any other brand apart from Crossbeats.

A hopeless and inward looking company with no proper customer care policies. Only interested in themselves. I ordered their ows earbuds which they had committed to deliver within 3 days. They sent an email confirming shipment with a blue dart tracking number. I waited till 6th that is today, referred to their website on their return policy, and requested for a refund. I have clearly mentioned that I will not be able to take delivery beyond 7th night as we are travelling for next 6 months.

I have seen that they have a store on Amazon marketplace where they are even promising same day delivery. I even requested them to see if I could pay the difference and purchase from there. NO RESPONSE ON THIS REQUEST.

They are not willing to honour their COMITTMENT OF REFUND IF DELAYED. I have requested my legal counsel to intervene and take up the matter WITH THE CONSUMER PROTECTION AUTHORITY.

PLEASE PROTECT YOURSELF FROM SUCH COMPANIES

In one word scammer hain ye harami log aur kuch nhi.

Warning: don't buy crossbeats products

Crossbeats is a poor brand, they sell Chinese products in the name of made in india, major disappointment is the battery life. After full charge it last for 6-7 hours only. That means u need to remove the watch and charge every 7 hours. they advertise 15 days battery life. Chutiya ulooo banaya sabko. My crossbeats order I'd is 98719 they dined returning the product. I am now helpless don't loss your money I lost 4999 inr

Useless simply waste audio quality. Calls are not clear. Music is not loud and clear. If you contact customer service, they will ask you to use premium phones" and "premium music apps" for better audio quality. What is premium have to do with this I don't understand. Rude customer service. I would give 0 star rating if I can. Unethical and rude.