Crown Gas & Power Opiniones 

232
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Natalie Cross was extremely helpful, friendly, and efficient throughout. She responded promptly to any queries and made the whole process smooth and straightforward. I really appreciated her support.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Natalie Cross was very helpful and professional,I could not have asked for a better service ,she is an asset to your company. Kulvinder Sahota

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I work closely with Lucy B and Lorenzo at Crown and can honestly say their customer service is top class. They are always happy to help and will happily point me in the right direction even when it'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’d like to say a "BIG thank you to Lucy Bird" for all your support and help over the past year. As with many businesses, having invoices come through on time, especially around month-end, is so i... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de energía
  2. también en la categoría
  3. Empresa de gas
  4. Proveedor de energía renovable

Escrito por la empresa

Crown Gas & Power is an award-winning business energy supplier to the commercial sector. We have been supplying energy to businesses since 2001 and are renowned for our competitive prices and our first-class customer service.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

232 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(232)

72 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Online chat with Simon B

Online chat with Simon B
Issue sorted out very quickly

27 de julio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for taking the time to leave a review. We're glad to hear that you had a smooth experience getting the issue resolved.

Valorada con 5 estrellas sobre 5

Excellent customer service with Mo.

Excellent customer service with Mo.
He is very calm, knowledgeable and efficient. He actually listened patiently and understood our account issues and solved them quickly.
Very impressed that Crown Gas and Power have real life intelligent people based in the UK as direct contacts to speak with. Two thumbs up!

24 de julio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thanks so much for the kind review, we're really pleased our team could get to the bottom of your account issues so quickly and efficiently. It's great to hear that made a difference!

Valorada con 5 estrellas sobre 5

Simon B is great

Simon B dealt with an issue I had. He was very efficient and helpful. The issue was resolved within minutes.

23 de julio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for taking the time to leave a review, we're really glad our team could resolve your issue. It's great to hear it was sorted within minutes!

Valorada con 5 estrellas sobre 5

Excellent customer service from billing…

Excellent customer service from billing & credit control departments. Single point of contact for each dept with prompt helpful responses. Problem resolved quickly, with no issues.

9 de julio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for your feedback, we're glad our billing and credit control team could resolve things quickly. It's great to hear the process was straightforward for you!

Valorada con 5 estrellas sobre 5

Very courteous and helpful

I sent in a wrong meter reading and received an enormous bill. CG&P dealt with the issue quickly and with no issues. They are very polite and great to deal with. I would highly recommend this company.

14 de julio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for taking the time to leave a review. Your feedback is very much appreciated!

Valorada con 5 estrellas sobre 5

Excellent customer service received…

Excellent customer service received from Lucy Bird. Lucy is friendly, polite and extremely knowledgeable and has helped me with billing queries on many occasions. Highly recommended. Thank you Lucy!

8 de julio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for this lovely review, we're so pleased our team has been such a great help with your billing queries. We appreciate you taking the time to share this!

Valorada con 5 estrellas sobre 5

Excellent customer service…

Mohammed as been very helpful a has done a great job i have been dealing with a very difficult situation and he as helped above and beyond. He is a credit to your company
.Thank you, your help was fantastic.

1 de julio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for taking the time to leave such a lovely review. We're delighted to hear that you had such a positive experience with our team!

Valorada con 5 estrellas sobre 5

Good customer service

Prompt. professional and solved my query promptly.

2 de julio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for taking the time to leave a review. It's very much appreciated!

Valorada con 5 estrellas sobre 5

Crown Gas & Power are a great utility…

Crown Gas & Power are a great utility company to deal with. Their communication and customer service is second to none, especially Emma Clark who I communicate with on a regular basis. Nothing is too much trouble and she always responds in a timely manner with complete professionalism.

19 de junio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

We're thrilled to hear that you consistently have positive experiences with us! Thank you for taking the time to leave a review, it's very much appreciated!

Valorada con 5 estrellas sobre 5

Emma Clark - Simply the best

I have worked with Emma Clark in the Credit Control team for a long time, and there is truly nothing she won't do to help resolve issues for our clients.

Emma is proactive, engaging, and always willing to go the extra mile to support both our team and our customers. She consistently demonstrates a positive, collaborative approach and is an absolute asset to Crown Gas & Power.

The strong working relationship we have built with Emma makes a real difference. She genuinely wants to work in partnership with us, which helps us deliver the best possible outcomes for our clients and makes even the most challenging situations much easier to navigate.

Emma deserves every bit of recognition she receives for her dedication, professionalism, and commitment to excellent service.

Thank you for everything you do, Emma. Your support is truly appreciated.

23 de junio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that you've had such a positive experience working with our team and appreciate you taking the time to share it.

Valorada con 5 estrellas sobre 5

Lucy was great!!

Although the reason why we needed help in the first place was because of faulty equipment and lack of information from Crown. Lucy who helped us sort this all out was amazing. Very quick to get options in place to help and all very thorough.
Lucy was lovely to deal with. Thank you!

22 de junio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for taking the time to leave a review. We're glad to hear your issue was resolved quickly and thoroughly.

Valorada con 5 estrellas sobre 5

I would like to thank Lucy Bird for the…

I would like to thank Lucy Bird for the exceptional customer service quality. She is to attentive, very responsive and supportive. It is a small enquiry but she gave all her attention to solve this matter for us as a company.

22 de junio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for taking the time to leave a review. We're pleased we could assist with your enquiry and provide a positive experience.

Valorada con 5 estrellas sobre 5

The team went above and beyond in every…

The team went above and beyond in every regard with setting up my account, answering queries, meter upgrades and were a pleasure to deal with every step of the way. Special mention to Charlotte for her speedy responses and general help with everything i needed, would happily recommend to others. Thanks again

17 de junio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for taking the time to leave a review. Your feedback is truly appreciated!

Valorada con 5 estrellas sobre 5

I received amazing support from Bethany…

I received amazing support from Bethany Binder throughout the registration process. She was extremely helpful, responsive, and made the whole process straightforward and easy to follow.

Thanks to Bethany's assistance, I was successfully registered on the system and am now able to log our meter readings without any issues.

Excellent customer service and support throughout. Thank you, Bethany!

15 de junio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for taking the time to share your experience with us. Your feedback is truly appreciated!

Valorada con 5 estrellas sobre 5

Rachael is easy to reach and always…

Rachael is easy to reach and always responds. A welcome breath of fresh air. It reassuring and massively helpful to have her in my corner.

11 de junio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for taking the time to leave a fantastic review - it is greatly appreciated.

Valorada con 5 estrellas sobre 5

I had a great experience with Crown…

I had a great experience with Crown Gas. Lucy was incredibly helpful, responsive, and dealt with my query quickly and efficiently. She kept me informed throughout and made the whole process straightforward and stress-free.

Excellent customer service is hard to find, and Lucy went above and beyond to help. Thank you for the prompt support – it's very much appreciated.

Highly recommended.

9 de junio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for taking the time to leave a review - it is greatly appreciated. Your feedback means a great deal to our team. We're delighted to hear your experience was responsive and handled quickly and efficiently.

Valorada con 5 estrellas sobre 5

Thanks for a resolution!

After a while of trying to get my issue sorted Elizabeth Kyme stepped in to help and made the whole process so simple and very swiftly got my issue resolved which was a massive help and took the stress away

3 de junio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for taking the time to leave us a review. We're really glad to hear your issue was ultimately resolved smoothly and stress-free. Please don’t hesitate to reach out if there’s anything else we can assist you with.

Valorada con 5 estrellas sobre 5

The supplier is one we inherited…

The supplier is one we inherited following the purchase of a couple of buildings. We have been speaking to Lucy Bird across a number of accounts who is friendly, professional and extremely helpful (even when I get in touch with queries which don't relate to her department). Excellent service, thank you Lucy

1 de junio de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

We are so pleased to hear you have received friendly and professional service across all of your accounts. Feedback like this truly means the world to our team!

Valorada con 5 estrellas sobre 5

Lucy Bird has always been very helpful…

Lucy Bird has always been very helpful and always resolves any queries we have as a company very fast and efficiently. Would recommend 100%

29 de mayo de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

Thank you for taking the time to leave us a review. We are thrilled to hear that your queries are always handled quickly and efficiently. Your kind words mean a lot to our team!

Valorada con 5 estrellas sobre 5

Billing Help

I called CP for billing help and was answered by a friendly employee called Lucy. She was a great help and dealt with my query efficiently and also helped with the follow-up that I needed. Thanks Lucy

26 de mayo de 2026
Opinión espontánea
Logotipo de Crown Gas & Power

Respuesta de Crown Gas & Power

We are thrilled to hear that you had a great experience. Thank you for taking the time to share your experience.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más