CruiseCompete Opiniones 12

A very horrendous experience and I absolutely would not under any circumstances recommend Cruise Compete. I chose cruise compete to get bids for an upcoming cruise and I received a bid from a company called cruiser travels. The agent at cruiser travels assured me that I was purchasing insurance from something new that would allow me to cancel for any reason and would cover pre-existing conditions with a refund.
I went to cancel this cruise on April 15 contacted AON and was told that I would definitely not get a refund. I could only get a future cruise. Canceled because I was concerned because my adult son who was a cancer survivor with one kidney and issues with blood clotting was having some problems and we wanted to cancel.
I have been on more than 28 cruises and I am a captains club elite member and I have never ever had an issue with insurance that would not cover pre-existing conditions. I reached out to the CEO of this company Bob Levenstein, who sent this over to the travel agency and I submitted forms to AON and I did get a letter today stating that they would not refund the money because it was a pre-existing condition.
I essentially got a letter back from The cruisers travels manager Jeremy and a copy went to Bob. Levenstein telling me it essentially was my tough luck.
Under no circumstances what I do business with cruise compete because Bob Levenstein was not willing to reach out to assist with a company that says that they sent me in writing something explaining that it would not cover pre-existing conditions
I never received anything like that and they said that they did have recordings and I have asked to hear them, but nobody is coming forward
I would say to you to not use this company because the CEO Bob Levenstein does not help you when there is an issue with one of the companies that he has on his website

What I liked was that the farm was a fantastic experience. We went to a farm in MyKronos and had a really good time. What I didn’t like is that I accidentally booked this excursion twice yes, their system allowed it. When I called them about it. It was too bad for me. They were keeping the money.

We have been using Cruise compete for many years and have never been disappointed until now. We booked with Cruiser Travels for a family of 10 Alaska cruise with Celebrity. Our Agent is/was Felix. It started off very well when we initially called him on a Friday afternoon. He took all the names, etc and stated that although his office was closed on Saturday and Sunday he would come into office in AM on Saturday to input all the data and he would call me when it was done.
He is located on East coast while we are in California. He called us at 05:30 on Saturday morning. Now is that
totally inappropriate or what...I could use other words.
When i tried reaching him by way of phone and e-mail I discovered that he was gone for a week or so and it seemed that no one ever picked up the phone in their office. It was always a message saying they would get back. Wrong ! I finally got a-hold of Jeremy in Customer Relations who was very helpful. There web site is terrible, however, in that I cannot access my invoice on-line. Remind me not to use Cruiser Travels in the future.

booked a snorkel/boat tour in Costa Maya December 11, was awful at Mar Adentro Dive Center inside Blue Kay Ecocabanas. Was supposed to be 2 hours, we had to go INTO the water up to my chest to get into the smallest boat I've ever seen. No seats that you could be comfortable in, not even a bottle of water. Was horrible..Never again

I booked 2 tours with Cruise Compete
1st tour Exclusive Mykonos Old and New was successful.
2nd tour BOOKED was Highlights of Corfu
With the 2nd tour I reported to Travel Co and duly commenced the tour. At the 1st stop I checked my itinerary and as this was not on my tour. Spoke to the Guide who said "oh didn't they tell you. Our tour does not go to that area". I asked for a refund for the tour which I did not have.
In the end they where untruthful about what had happened so I told them I would not communicate any further but write review instead
After further discussion with Cruise compete I have now been given a FULL REFUND and a discount for another tour as a goodwill gesture. I am pleased with the outcome.

Easy, efficient and comprehensive.

I have booked several cruises using Cruise Compete. I always get a great deal and excellent service from the agencies I have chosen. Having so many offers in one place makes it very easy!

Cruise Compete allows you to receive several quotes in the same place.

Some of deals offered did not offer extra OBC which I would have needed and some who did just look like they had higher costs for cruise for same cabins. Did not book yet.

I did not book through you for my most recent cruise.....why do you say that I did...In fact, I used to love your site but this last visit fell far short.... I went back to a travel agent that I used to use... The reason is...that of the skimpy number of respones a got - most of them were NOT quotes....they just asked me to call them...If I wanted to call ppl I would not be using Crise Critic - it defeats the purpose....you need to crack down on travel agents that use the site and insist that they provide actual quotes the way that they used to.
Second reason - I gave specific detailed info on a cruise I was planning on turning over to an agent...everything they would need to know - they did not bother to read it and did not reply with any detail

We booked Moorea Island Safari with Cruise Compete / ShorEx and enjoyed the experience thouroughly.

Mario from SafariMario.com changed the time of our tour from morning to afternoon so we could do the tour with our friends. Thanks Mario.

We travelled to Moorea on a cruise ship and were picked up and dropped off at the pier entrance. The tour got us back to the tender area in the afternoon comfortably in time to get back to our tender and ship.

Ron our Guide (originally from Holland) was excellent - so polite, informative and friendly. Thanks Ron.

The tour was in a jeep with deep cushioned bench seats and back rests. Yes it was bumpy at times, made it a little fun, this was to be expected given the off road dirt tracks we used to get to some of the highlights.

The views on some of our stops overlooking the island were breath taking. We recognised some of the sights from musical film South Pacific (Bali High). A stunning island.

Would recommend.

4 stars because they didn't respond to the email I sent them directly but after the poor review they have really stepped up. I will use their service again.