We have been using the Cruise Line for the last 8 years and cannot fault them, Paul Andrews our contact is so helpful and always ensures we get a great deal and always go the extra mile to ensure we... Ver más
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I have never been on a cruise before, and I was helped by Paul, who guided and advised me beautifully. He made the whole experience in booking my cruise effortless and he was determined to make sure... Ver más
La empresa ha respondido
Great Staff - We have had Jess as our favourite cruise agent for many years - always helpful and really efficient. Have booked many cruises Accross lots of companies- never had a problem Trust... Ver más
La empresa ha respondido
As always Benedict is knowledgeable professional and always quick with a call back. Third time booking and we know it won’t be our last. Excellent service
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Información de contacto
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Reino Unido
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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Paul was really helpful and…
Paul was really helpful and knowledgeable with my queries. He made the booking so easy to sort out. Excellent customer service
After many years receiving excellent…
After many years receiving excellent service from Lynne Burt, I can say that it would be impossible to receive better service from any other agent, or travel company.
Efficient and friendly support
Efficient and friendly support as usual from Jess.
Very knowledgeable and professional and…
Very knowledgeable and professional and also patient while I worked out what cruise would suit me the best.
Paul was excellent and explained…
Paul was excellent and explained everything very well
I would defo recommend the service we received
Excellent service from Lauren.
Paul Andrews a great Experienced consultant
I have dealt with Paul Andrews who has been one of the most pleasant, helpful and knowledgeable consultants I have had the pleasure of dealing with. We are cruising with MSC and we are both so looking forward to it
Excellent cruise company
Jess Garwood has been booking our cruises for some time now. She is efficient in her dealings and personable in her conversations with us. I can highly recommend The Cruise Line.
Good experience overall and would use them again
I had used Cruise Line before to book a cruise with Windstar Cruises and I wanted to go on another Windstar Cruise and therefore did all the research on the Windstar Cruises website, which provided more detail than the Cruise Line website. Having found the cruise I wanted, I then contacted Cruise Line to make the booking, as this was much easier than booking directly with a company based in the USA. Cruise Line also gave me discounts that I hadn’t been aware of, one from Windstar Cruises as a previous customer and an additional loyalty discount from the Cruise Line line. The undiscounted price itself was slightly cheaper at current exchange rates than booking direct. I would have liked to book a complete package including flights and additional overnight accommodation through the Cruise Line for the added protection this offers. Unfortunately the price quoted was much more expensive than booking direct with the airline and hotel and I was also offered a wider choice. Overall however, my experience with the Cruise Line has been good and I would use them again.
Excellent,fast response with clarity…
Excellent,fast response with clarity and professionalism. The agent from cruise line was excellent
Thoughtful and intelligent Service thoughtful and intelligent…
Superb thoughtful and intelligent service even in response to trivial concerns and questions. A thoroughly good experience over many years.
THE BEST CRUISE Line
We have used The Cruise Line for all our cruises!
Found immensely helpful in every aspect, especially as old now.
Paul Andrews, is a 5 *. consultant , very efficient guiding us through each step of the way to ensure we have a perfect stress free travel experience. Of course there is also a very efficient back up team , another important cog in the wheel.
Cannot recommend The Cruise Line enough.!
Hassle free booking thanks to Jess for…
Hassle free booking thanks to Jess for her excellent help and attention to detail.
Great service and best price I could…
Great service and best price I could find for the particular cruise
Professional, friendly and helpful
Jess dealt with my inquiry
She was very professional, friendly and helpful.
She found a cruise which suited my needs and had an answer to all my questions.
Perfect service
Helpfulness
Our holiday advisor was excellent
His help in securing our cruise and an excellent prices
Paul
Excellent customer service
We are very happy with the service from Lynne. Very helpful and informative during our cruise search and subsequent booking process. Thank you.
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