The salesman was very helpful and more…
The salesman was very helpful and more than happy to discuss different options when I was looking to buy a car. However, after I had completed the purchase and later discovered a fault with the vehicle, the level of communication and support was not nearly as good.
I don’t usually leave negative reviews, but I feel it’s important to share my experience. I purchased a car at the end of November and soon discovered a fault. I was advised to bring the car back in for repair, which I did, but after three separate attempts the issue was still not resolved to a satisfactory standard.
As a result, I requested a refund. Unfortunately, there was no willingness from the company to address this request. After seeking advice from Citizens Advice, I had to pursue the matter through my bank in order to recover my money.
The refund was eventually processed, the car was returned, and it now appears to be back up for sale. What was most disappointing was the complete lack of concern from the company about the situation this left me in, without a vehicle.
Based on my experience, I would not recommend this company.
9 de marzo de 2026
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