CTA Training Specialists RTO Number: 31607 Opiniones 235

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I really struggled with food safety level 1, this course made me feel VERY stupid as questions 1 and 5 also some others of assessment two, took me 5 try's to get having to search the web and refer bac... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently completed the RSA online course and had an excellent experience from start to finish. The content was clear, engaging, and very well-structured, making it easy to follow and understand.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Did RSA/RCG/ARCG whilst the first one was on my own the assessor responded,evaluated in a timely and effective manner with good advice. As for RCG/ARCG both trainers (Paul and Nicole respectively) del... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience learning about the service of alcohol! This was a requirement for my uni course subject, but I feel like I have gotten quite a lot out of this course from cta. Not only was the tra... Ver más

Información sobre la empresa

  1. Centro de formación

Escrito por la empresa

An award-winning hospitality training organisation, offering both online and in person training. Delivering industry required and venue specific hospitality education solutions for over 30 years, our onsite, online and in-house course options make it easy to achieve your personal and professional goals. Not only do we offer hospitality training, we offer pathways to gain professional qualifications, in addition to First Aid training.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

235 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 2 estrellas sobre 5

really struggled with food safety level 1 (Q.1 , 5. & others)

I really struggled with food safety level 1, this course made me feel VERY stupid as questions 1 and 5 also some others of assessment two, took me 5 try's to get having to search the web and refer back 20-30 times... the matching answers didn't make any sense to me and didn't match the modules that had the answers for these. not very happy with this course in that regard also the lady over the phone i asked for help become slight rude and over my questions when seeking help about the layout of the platform and learning my way around it. though all gets marked quickly and was affordable.

9 de abril de 2026
Opinión espontánea
Logotipo de CTA Training Specialists RTO Number: 31607

Respuesta de CTA Training Specialists RTO Number: 31607

Hi Chantelle,

We’re sorry to hear about the frustrations you experienced trying to complete the online assessments and when reaching out for support.

This is not the experience we want people to have when training with CTA and we will be looking into more resources in using the platform and our response over the phone.

If you would like to discuss your experience further, please don’t hesitate to reach out to marketing@ctatraining.com.au.

Thanks,
Caleb

Valorada con 1 estrellas sobre 5

i purchased the RSAT course for $25 (SCAM)

i purchased the RSAT course for $25, believing that i would be receiving the necessary certificate at the end of the course. After spending almost 2 hours reading the information and completing the quiz, there was a message at the end of it that said i needed to purchase the actual assessment via the NSW government website for an additional $19 to receive the certificate i thought i was purchasing in the first place...

And i quote "Congratulations you have now completed your online course.
You must now prepare for the RSAT assessment. The RSAT assessment must be purchased via the following TAFE NSW link. Click hereLinks to an external site. to purchase this".

Do not purchase this course, ive been scammed out of money for useless information

1 de abril de 2026
Opinión espontánea
Logotipo de CTA Training Specialists RTO Number: 31607

Respuesta de CTA Training Specialists RTO Number: 31607

Hi Kirsty,

Thank you for taking the time to leave this feedback. We're really sorry to hear about your experience and understand your frustration.

Unfortunately, the RSAT process is a little strange. The NSW government allows us to deliver their official course content but only they can issue the RSAT certificate. However, you still need to have completed the course with one of their delivery providers or through their course.

We appreciate that this information could be communicated better on our website and we will be reviewing the RSAT webpage to make sure that no one else is caught out in the future.

Once again, we’re sorry about your experience and if you do want to discuss further please feel free to reach out to marketing@ctatraining.com.au

Kind regards,
The CTA Team

Valorada con 1 estrellas sobre 5

Extremely poor enrollment.

Extremely poor service before I even start!
Enrolment process doesn't work for my account. 5 days still waiting.
Would not proceed if it wasn't for WISE contract.
Clown show!

13 de marzo de 2026
Opinión espontánea
Logotipo de CTA Training Specialists RTO Number: 31607

Respuesta de CTA Training Specialists RTO Number: 31607

Hi Owen,

We’re really sorry to hear about your experience enrolling with us.

We want to figure out what has happened and why the enrolment process is not working for you. Could you give us a little more detail on what you are trying to book and the process you are going through?

If you’d like to email us directly, you can reach us on marketing@ctatraining.com.au

Thank you

Valorada con 1 estrellas sobre 5

The worst online training ever they…

The worst online training ever they take your money and never deliver what they promised. Also when you finish your course without the help of them they will find any excuse to hold your qualification. When you hear them just run away coz they are scammers

24 de febrero de 2026
Opinión espontánea
Logotipo de CTA Training Specialists RTO Number: 31607

Respuesta de CTA Training Specialists RTO Number: 31607

Hi Saba,

We're really sorry your experience with us was not what you were expecting.

We'd love to discuss further with you, if you'd be open to letting us know more about your experience and how we could better please email us on admin@ctatraining.com.au

Valorada con 5 estrellas sobre 5

Learning was enjoyable

Learning was enjoyable, the videos were challenging, would like more senorios to learn from and respond to, multiple choices. Overall a good experience to learn from.

22 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience learning about the…

Great experience learning about the service of alcohol!

This was a requirement for my uni course subject, but I feel like I have gotten quite a lot out of this course from cta. Not only was the training straightforward, but it was also informative in many ways. I have learnt a lot, and the certificate also enabled many more opportunities for myself.

26 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

i love CTA!

it was a highly accessible program that i was able to complete while still studying full time for uni. this is the best and cheapest option to getting an RSA

14 de octubre de 2025
Opinión espontánea
Logotipo de CTA Training Specialists RTO Number: 31607

Respuesta de CTA Training Specialists RTO Number: 31607

Thanks for the great review Evie! We're happy to hear it was convenient to complete, alongside your uni studies :)

Valorada con 5 estrellas sobre 5

I loved my experience because whenever…

I loved my experience because whenever I was stuck on something I would reach out and you guys got back to me straight away U also gave me a second chance at my video n helped me with tips with it and I passed you guys are amazing keep up the great work definitely will be recommending you guys to everyone thank U so much so grateful

17 de octubre de 2025
Opinión espontánea
Logotipo de CTA Training Specialists RTO Number: 31607

Respuesta de CTA Training Specialists RTO Number: 31607

Thanks for your lovely feedback about our support team Sarah, we are happy we could assist you with your course :)

Valorada con 5 estrellas sobre 5

Course structure was so easy to follow…

Course structure was so easy to follow and the feedback from assessor’s was great.

26 de octubre de 2025
Opinión espontánea
Logotipo de CTA Training Specialists RTO Number: 31607

Respuesta de CTA Training Specialists RTO Number: 31607

Thanks for the great review and your kind words about our assessment team Amanda :)

Valorada con 5 estrellas sobre 5

Industry specific- Food Safety Supervisor

Effortless enrolment and no technical issues. Easy to navigate online, clear progression, links for NSW Food Authority resources, up to date information and clear assessment criteria. Enjoyable, thank you.

17 de octubre de 2025
Opinión espontánea
Logotipo de CTA Training Specialists RTO Number: 31607

Respuesta de CTA Training Specialists RTO Number: 31607

Thank you for the great feedback about our online system and resources Jennifer :)

Valorada con 5 estrellas sobre 5

CTA has been able to provide a…

CTA has been able to provide a professional and educational service to retain the RSA certificate. Definitely recommended!

9 de octubre de 2025
Opinión espontánea
Logotipo de CTA Training Specialists RTO Number: 31607

Respuesta de CTA Training Specialists RTO Number: 31607

Thank you for your kind feedback Tim :)

Valorada con 5 estrellas sobre 5

The RSA fast and efficient

The RSA course proved to be a timely and efficient course. Structured easily to use and understand. Marking was quick and responsive to questions when needing and help. Highly recommended

24 de octubre de 2025
Opinión espontánea
Logotipo de CTA Training Specialists RTO Number: 31607

Respuesta de CTA Training Specialists RTO Number: 31607

Thanks for the great review about our course and support team Scotty :)

Valorada con 5 estrellas sobre 5

Good learning

Everything was easy to understand. The fact that you can do better and correct your errors is something that I have appreciated.
I learned a lot from all the booklets that the course has been given.

26 de septiembre de 2025
Opinión espontánea
Logotipo de CTA Training Specialists RTO Number: 31607

Respuesta de CTA Training Specialists RTO Number: 31607

Thanks for your lovely feedback Romina :) We're happy to hear you got a lot out of your course!

Valorada con 5 estrellas sobre 5

Great and accessible course

Great and accessible course. Can get it done in less than 6 hours. They respond really quickly, most of my quizzes and assignments were responded to within minutes/hours. Then got my certificate less than 12 hours after my completion.

29 de octubre de 2025
Opinión espontánea
Logotipo de CTA Training Specialists RTO Number: 31607

Respuesta de CTA Training Specialists RTO Number: 31607

Thanks for your great feedback Ffion! We're pleased to hear you had a positive experience with our support and assessment teams :)

Valorada con 4 estrellas sobre 5

on line course RSA

I did the on line course, which is a great option as you can pace it yourself. You have time to take notes properly and stop if you need a break. I don’t love the video part, if you watch it again, it’s never good enough…in person you don’t have that option.
Overall a positive experience.

26 de octubre de 2025
Opinión espontánea
Logotipo de CTA Training Specialists RTO Number: 31607

Respuesta de CTA Training Specialists RTO Number: 31607

Thanks for the great review Nadia :)

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