CTC Training is a great provider, they were understanding when I needed extra help or an extension on the course - they were very prompt marking my work and the course content was great. I especially... Ver más
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Thoroughly enjoyed the course and learnt so much. The platform was easy to use and well structured. All the information and assignments were very clear and easy to follow. Good supporting materials as... Ver más
HLTA Course. There was no 'teaching' or any real guidance or active learning that was directed by CTC, only questions to research and regurgitate answers. It was uninspiring. The only growth I had was... Ver más
La empresa ha respondido
It has been a very nice experience to learn online with CTC. Teaching resources, Online meeting/workshops helped me quite a lot.... but the help which got from my tutor, Angela Buick, was precious.... Ver más
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Información sobre la empresa
Información de contacto
Suite 5, Pemberton House,, TF3 3BD, Telford, Reino Unido
- 01952 769025
- mail@ctccourses.org
- ctccourses.org
4,4
Excelente
103 opiniones
Ha contestado el 100% de las opiniones negativas
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Just don't bother
This company is dreadful at communicating. I ignored the terrible feedback on their student Facebook group and went ahead. But I should have trusted so many other students... I cancelled my course and asked them to refund me my last payment as I have had to pay out to a superior company to get my AET training. Obviously they said no...
3 de agosto de 2023
Opinión espontánea
Respuesta de Ctccourses
Hi Cindy,
Thanks for taking the time to leave this review. As you can see from our hundreds of positive reviews, this is not an experience shared by other learners of our courses so would appreciate it if you would possibly email us to explain exactly why you left with this impression. We would be happy to investigate this situation and see what can be done to improve our learning experience as a result of this review.
In regards to our review policy, we do provide refunds however this needs to be done within our set period and not halfway through the course is completed unfortunately.
Thank you,
AVOID
I would not recommend this company for training. I have had numerous issues with their online system which has not enabled me to complete the course modules. This has been ongoing since 2019 and I have had to keep extending the course.
I informed the company of this by email on many occasions and they have ignored the issues.
The learning material did not open for me on their learning portal, I was told this can happen but was not given a resolution.
Upon raising a complaint they were rude and offered no resolution.
I have been now left with no option but to review and warn others. Upon telling the company I would review them, they tried to use scare tactics, warning me to be careful if I review them badly. I am unsure what they are implying by this. My response was I will give a honest review which I am entitlement to do.
I have completed many courses in the past up to degree level and have never had any issues or received such terrible training and support.
I am drawing a line under this and have lost the money for this course and will be now sourcing a reputable company to train with.
I’m sure the company will make its unjustified rude excuses, or even deny this happened, however there is no excuse not to support and provide learning materials to their students or to ignore emails when there are issues.
26 de noviembre de 2021
Opinión espontánea
Respuesta de Ctccourses
Hi
Thanks for taking the time to leave this review. We always welcome feedback positive or negative. Having had chance to review this particular situation we feel as though this review is very unfair.
As you can see from our hundreds of positive reviews, we take great pride in our learning platform and on going levels of learning support offered by our dedicated tutor team. In this instance, however, we feel this review is more likely aimed at the fact we had to fail certain assignments. Unfortunately, it was found that some assignments were flagged for plagiarism, copied from online sharing websites.
It is against our company policy and to accept these types of submissions, as well as our awarding bodies. Whilst there may well be some companies out there that would accept these types of submissions, we do not. The whole objective of learning with us is to develop individuals so that they are truly ready to take on their next role, whatever that might be and not simply a 'tick box exercise'.
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