Was happy with purchase was happy with price was happy with delivery time However I specifically asked for my package to be signature protected ( signature required on delivery) as I live in an area... Ver más
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Consulta las opiniones de los clientes
Amazing service! At first, I was worried as I have never shopped for Jellycats from a different company other than the original. In doing so, I messaged CuddleCloud about the delivery etc and they a... Ver más
I'm so glad I found this site! As a longtime Jellycat collector (and mum to two little ones who are just as obsessed), it's not easy finding some of the rare or retired ones-but this shop has such a... Ver más
La empresa ha respondido
Outstanding customer service, always go above and beyond and respond really quickly! Were kind enough to send me a photo of a few to choose from! Order was posted immediately and packaged really well.... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de regalos
- Tienda para bebés
- Tienda de juguetes para niños
- Tienda de artículos coleccionables
- Proveedor de regalos corporativos
- Tienda de artículos estacionales
Escrito por la empresa
At Cuddlecloud, our story began in 2017 with a simple yet heartfelt goal: to bring joy to families and children through the softest, most lovable Jellycat plush toys. As an official retail stockist for our newsagency business, we started with Jellycat’s iconic bashful bunnies—plush companions that are kid-friendly, washable, and undeniably adorable. Little did we know, those bunnies would be just the beginning of an incredible journey. Over the years, we’ve witnessed Jellycat’s evolution into a beloved global brand, expanding its whimsical range to include everything from cuddly animals to quirky Amuseables that brighten up everyday life. Every Jellycat creation is a testament to their unique blend of charm, quality, and imagination, loved by fans of all ages. As Jellycat’s popularity soared, so did our passion for sharing their magic. This growth inspired us to step beyond the newsagency model and create Cuddlecloud—a dedicated retail brand designed to showcase the full range of Jellycat offerings and more. Today, we are proud to be one of Australia’s favorite full-range Jellycat retailers, trusted by families and collectors alike. We owe our success to the incredible support of our customers, friends, and community. Your love for what we do has made this journey possible, and for that, we are endlessly grateful. Whether you’re discovering Jellycat for the first time or adding to your collection, we’re here to bring a little extra joy, one cuddle at a time. Thank you for being part of our story. Here’s to many more moments of magic together!
Información de contacto
29 Broadway, 6009, Nedlands, Australia
- 0490427107
- info@cuddlecloud.au
- cuddlecloud.au
4,3
Excelente
28 opiniones
No ha contestado las opiniones negativas
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Respuesta de CuddleCloud AU
Thank you for your wonderful feedback! 😊 We're so glad to hear that you had a great experience and loved the quality of your item. Your support means the world to us! 💖
Looking forward to serving you again soon! 🛍️✨
Best regards,
Cuddlecloud Team
would be perfect if original dust bags…
would be perfect if original dust bags are also included! Plants are so cute!
28 de enero de 2025
Respuesta de CuddleCloud AU
Dear Ms. L,
Thank you for your kind review! 💖 We're so happy to hear that you're enjoying your Jellycat plants. 🌿✨
We’ve been requesting Jellycat to supply their dust bags for years, but unfortunately, they haven’t made them available to most (if not all) retailers worldwide. We truly appreciate your understanding and support!
Looking forward to welcoming you again soon! 😊🛍️
Best regards,
Cuddlecloud Team
Respuesta de CuddleCloud AU
Thank you so much, Lisa! We're thrilled to hear your postive experience. Your kind words mean the world to us, and we hope to see you again soon. 💕"
Perfection.
Super speedy click and collect and item was packaged beautifully in bag. Great prices also. Will definitely be buying from here again
28 de noviembre de 2024
Respuesta de CuddleCloud AU
Thank you, Amy! We're thrilled to hear you loved the speedy click-and-collect service and packaging. It’s great to know our prices and care made your experience special. Can't wait to see you again soon! 🎁💖
Great customer service
Great customer service. My order was dispatched very quickly and staff took the time to confirm my address was correct via text before sending. Love the items and they were received very quickly. Thank you
18 de noviembre de 2024
Respuesta de CuddleCloud AU
Thank you, Karen! We're so glad you had a great experience. Taking the extra step to confirm your address is all part of ensuring your order reaches you quickly and smoothly. We appreciate your kind words and look forward to serving you again! 😊
Ordered from the UK for my daughter who…
Ordered from the UK for my daughter who lives In Perth. Really helpful people who even put a little note In the present for me.
26 de noviembre de 2024
Respuesta de CuddleCloud AU
Thank you, David! 🌟 We're so glad we could help make your gift special for your daughter in Perth. Adding the note was our pleasure—it's all about those little touches. 😊 We hope she loves it!
Love shopping for Jellycats at this…
Love shopping for Jellycats at this store.
11 de noviembre de 2024
Respuesta de CuddleCloud AU
Thank you for your kind review! We hope to see you again soon. All the best!
The CuddleCloud team
Happy customer
Very happy with my purchase experience from Cuddle Cloud. The dispatch and shipping times were very quick, the toys arrived beautifully packaged. Very happy with my new Jellycat toys. I placed 2 orders so far and will be definitely ordering more. Thank you!
18 de noviembre de 2024
Respuesta de CuddleCloud AU
Thank you for your wonderful feedback! 🌟 We're delighted to hear you enjoyed your experience with Cuddle Cloud and love your new Jellycat toys. Your continued support means the world to us, and we can't wait to send more cuddly treasures your way! 🐰💖
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