Shockingly poor after sales service. Trying to book an annual service for several months. Managed to get an appointment scheduled, engineer arrived 4 hours early, when no one was available to meet him... Ver más
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Consulta las opiniones de los clientes
Paul Cullen has been delivering our water for over a year now - he’s so consistent and reliable. We work from home sometimes and he always works around us to ensure we don’t go stuck, even if it means... Ver más
La empresa ha respondido
We at DNG O'Connor & O'Connor in Bunclody can only highly recommend this water company for our water cooler in the office - all due to their lovely delivery man, in paticular John who calls to us to c... Ver más
La empresa ha respondido
We received our water order today from Robbie. Robbie is always kind and helpful especially as we are located in a building with an awkward layout. He delivers to each floor and removes all empty drum... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Culligan Ireland provides innovative and high-quality water solutions to businesses and homes across the Island of Ireland. The company offers a wide range of products designed to address various hydration-related challenges. These include drinking water systems such as bottled and bottle free watercoolers, water softeners, filtration systems, and more. In addition to our product offerings, Culligan Ireland prioritises customer satisfaction and provides comprehensive service, including installation, maintenance, and regular filter changes. Our service technicians are highly trained and equipped to ensure optimal performance and longevity of the equipment. Our mission is to provide better, sustainable drinking water for everyone – at home, at work, or on the go.
Información de contacto
Culligan Water Ireland Limited, 42 Merrywell Business Park, Ballymount Rd Lower, Ballymount, D12 KFP9, Dublin, Irlanda
- 1800 266 537
- customercare@culligan.ie
- culligan.ie
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 85% de las opiniones negativas
Suele responder en menos de 1 semana
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Robbie is great always texting when…
Robbie is great always texting when he’s about to see if we need water does a great job

Respuesta de Culligan Ireland
Paul Cullen
Paul Cullen great guy, always good chats and great efficiency

Respuesta de Culligan Ireland
Paul Cullen is a very professional and…
Paul Cullen is very professional and offers excellent service and is an absolute gentleman, he is very good at his job, can't recommend him enough.

Respuesta de Culligan Ireland
Stephen was very friendly yet…
Stephen was very friendly yet professional at same time. Courteous to our resident's that he met

Respuesta de Culligan Ireland
Great service and Paul is very pleasant…
Great service and Paul is very pleasant and helpful

Respuesta de Culligan Ireland
Paul Cullen
Paul Cullen is reliable, punctual and helpful. We are a special school and he is always accommodating and flexible with delivery times, that suit the needs of our students. Thank you 🤩

Respuesta de Culligan Ireland
Paul Cullen has been delivering our…
Paul Cullen has been delivering our water for over a year now - he’s so consistent and reliable. We work from home sometimes and he always works around us to ensure we don’t go stuck, even if it means moving around his day. So friendly, we always look forward to him popping in. Excellent service! Highly recommend

Respuesta de Culligan Ireland
Robbie is always professional and…
Robbie is always professional and always delivers and stacks the water neatly without any disruption to our staff or patients.

Respuesta de Culligan Ireland
Paul
Paul is our delivery man and he is just a pure gent. He always gives a great service by checking on us to ensure we have a stock of water and delivers very promptly. He is friendly and pleasant and for us a great representative for culligan water. Mary McDonald Service Delivery Manager Wexford MABS

Respuesta de Culligan Ireland
Excellent
Been dealing with Paul for years now and has always been great service

Respuesta de Culligan Ireland
Paul was great with the delivery of the…
Paul was great with the delivery of the water for the office!

Respuesta de Culligan Ireland
Paul is great
Paul is great. Always friendly and efficient. Good man

Respuesta de Culligan Ireland
Our delivery driver was Robbie
Our delivery driver was Robbie. He was very pleasant to deal with & provided a quick & hassle free service.

Respuesta de Culligan Ireland
Great service every time
Paul gives a great service every time. He is always polite, reliable, and gets the job done quickly and efficiently. Delivery is smooth and hassle-free, and it’s clear he takes pride in his work. Highly recommend!

Respuesta de Culligan Ireland
Paul always professional and polite
Paul always professional and polite , service with a smile

Respuesta de Culligan Ireland
Always fantastic service from Paul when…
Always fantastic service from Paul when he delivers to the store , pleasure to deal with

Respuesta de Culligan Ireland
Left without water 5 days after faulty service
Hi. What i outlined below was my initial experience. They have now agreed to send a service engineer out to me sometime tomorrow the 24th of April which is a lot better than what they were first proposing.
——————————————
Yesterday the 22nd of April a service engineer called to do a full service and replace a faulty pump. The engineer left at 12 o’clock yesterday saying the water would be flowing after an hour. I waited three hours but no Water came out. I was onto the Support office several times and I found a switch that was off. I turned that on and still no water came out after waiting an hour and a half. I got onto the Support team again they said they would ring me back. They did not ring me back. I had to ring them this morning at 9:30 and then they said they will give me priority, but instead they can only give me an appointment for the 27th of April, which is leaving me 5 days without water, needless to say I am not pleased. They could not put me in contact with a manager and the person who I was talking to has not got the power to alter the schedules. This service is certainly not in line with what they portray on their website. The customer certainly does not come first.
I do not have high hopes of receiving a response to this complaint.I have been a customer for many years but if this situation is not given more attention and priority I will be looking to get back my €260 and asking them to remove the system as there are other alternatives available to me.
Pat Walsh.

Respuesta de Culligan Ireland
Helpful & friendly rep
Stephen arrived & carried out his job without any interruption to our day. He is a friendly & helpful rep and gives tips & advice regarding both machines we have from Culligans

Respuesta de Culligan Ireland
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