Shockingly poor after sales service. Trying to book an annual service for several months. Managed to get an appointment scheduled, engineer arrived 4 hours early, when no one was available to meet him... Ver más
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Consulta las opiniones de los clientes
Paul Cullen has been delivering our water for over a year now - he’s so consistent and reliable. We work from home sometimes and he always works around us to ensure we don’t go stuck, even if it means... Ver más
La empresa ha respondido
We at DNG O'Connor & O'Connor in Bunclody can only highly recommend this water company for our water cooler in the office - all due to their lovely delivery man, in paticular John who calls to us to c... Ver más
La empresa ha respondido
We received our water order today from Robbie. Robbie is always kind and helpful especially as we are located in a building with an awkward layout. He delivers to each floor and removes all empty drum... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Culligan Ireland provides innovative and high-quality water solutions to businesses and homes across the Island of Ireland. The company offers a wide range of products designed to address various hydration-related challenges. These include drinking water systems such as bottled and bottle free watercoolers, water softeners, filtration systems, and more. In addition to our product offerings, Culligan Ireland prioritises customer satisfaction and provides comprehensive service, including installation, maintenance, and regular filter changes. Our service technicians are highly trained and equipped to ensure optimal performance and longevity of the equipment. Our mission is to provide better, sustainable drinking water for everyone – at home, at work, or on the go.
Información de contacto
Culligan Water Ireland Limited, 42 Merrywell Business Park, Ballymount Rd Lower, Ballymount, D12 KFP9, Dublin, Irlanda
- 1800 266 537
- customercare@culligan.ie
- culligan.ie
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 85% de las opiniones negativas
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Great company to deal with
Great company to deal with. Chris Lloyd delivers water like clockwork every month and is very friendly and pleasant.

Respuesta de Culligan Ireland
Excellent customer service from Manny.
Dealt with Manny in customer care with regard to changing addresses and scheduling deliveries of water to the new address. We have a number of sites linked to our account and Manny was very helpful and efficient in resolving the issues and ensuring that we have scheduled delivers to all site locations. Very happy with how quickly and smoothly this process went.

Respuesta de Culligan Ireland
Always a pleasure dealing with Chris…
Always a pleasure dealing with Chris Lloyd ,so very friendly and doesn't make a sound entering and exiting our very busy offices

Respuesta de Culligan Ireland
Great on time service
Great on time service. Delivery man Joe Costello 10/10!

Respuesta de Culligan Ireland
Good job
They always keep us going with water we are never without
Joe costello is very helpful & pleasant to deal with

Respuesta de Culligan Ireland
My experience of dealing with the…
My experience of dealing with the company directly has not been very good.
However, my experience of dealing directly with your delivery driver Chris Lloyd, has been excellent. He is more than courteous and extremely obliging. And always does his very best to ensure we have a sufficient delivery.

Respuesta de Culligan Ireland
Very efficient delivery Man
Our delivery driver Joe Costelloe is always effecient, cheerful and unobtrusive to our staff when carrying out deliveries to various parts of our building.

Respuesta de Culligan Ireland
Helpful Delivery Driver
Joe Costelloe is very helpful and easy to deal with

Respuesta de Culligan Ireland
Very good service and product
Very good service and product, Joe Costello does our deliveries and is always on time.

Respuesta de Culligan Ireland
Water Delivery Made Easy
Great Service, very easy to order and delivery is usually extremely quick.
Drivers are very helpful and make the delivery process on site very easy. Joe Costello who makes the deliveries to us on site here, deserves special recognition as he makes the whole delivery on site easy even when we haven’t made it easy for him to access.

Respuesta de Culligan Ireland
Very responsive to dealing with…
Very responsive to dealing with overcharge with a clear, transparent communication and efficient possessing of credit note. Thanks.

Respuesta de Culligan Ireland
Friendly service
The delivery driver Alan Hughes is very friendly.

Respuesta de Culligan Ireland
Excellent service
Excellent service, great work around fixed old tap would highly recommend

Respuesta de Culligan Ireland
Alan is very friendly and efficient
Alan is very friendly and efficient. Very helpful.

Respuesta de Culligan Ireland
Alan has been delivering to our offices…
Alan has been delivering to our offices in Dundalk for sometime and I can't say enough good things about him! From the very first interaction, he has consistently been friendly and approachable, making each delivery a positive experience.
His accommodating nature truly stands out; whether it’s adjusting delivery times to fit our schedule or going the extra mile to ensure the water is placed exactly where we need it, he’s always willing to help. It's clear that he takes pride in his work and genuinely cares about his customers.

Respuesta de Culligan Ireland
Alan Hughes is an excellent customer service delivery driver
Alan Hughes is an excellent customer service delivery driver, a pleasure to deal with on a regular basis.

Respuesta de Culligan Ireland
Top Services
Sherry FitzGerald Carroll in Dundalk highly recommend Culligan Ireland. The customer service is excellent. Alan Hughes delivers our water and he is always friendly and helpful.

Respuesta de Culligan Ireland
Big Mistake Dealing with Culligan/CWS
Still trying to have original issues resolved in relation to previous review. Zero resolution. Emails go un responded, promised more call backs which don’t happen.
Customer services that commented on my previous review to get in touch - I tried but you failed to contact me. I also had been in contact on other occasions and again… no response.
Today I spoke with Aisling, while nice did not help in any way, she couldn’t find my information and said she put me through to Dublin offices that deal with commercial business to see if they could find my information even though I am a residential customer. Dublin, were unable to do anything as I am a residential customer, called back again and spoke with another female member of staff who said she’d take note of my call and someone would be in touch, obviously no one was in touch. Called again and Eanna, who told me he would call me back the next day over 2 weeks ago and still hasn’t as he said he had it on list of priorities he had not got around to.
So I have wasted 2 full days waiting for a service where no one showed up, lied to and told technicians turned up but I did not answer despite me saying this was impossible and that I had cameras only to find out from the technician he did not come to my house. Still no date for a new appointment and absolutely zero feedback on the refund of €1000 I am due.
The did however ensure to submit a bill for a service that did not happen.
I would avoid this company at all costs. Terrible experience.
Also, customer services when you see this review instead of leaving information on how to contact at you, which I have done please contact me, you have my information.

Respuesta de Culligan Ireland
Customer service for business is…
Customer service for business is completely beyond a joke! Weeks of calls and emails because a delivery was delivered to the wrong location. No resolution and being told lies. Customer Service Reps huffing down the phone. Extremely poor service. Would not recommend to anyone

Respuesta de Culligan Ireland
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