A very smooth process ordering 3 covers for our new pergola. All 3 were slightly different with one having a zip door, another with a clear section and the last one a solid cover and all were made to... Ver más
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A very smooth process ordering 3 covers for our new pergola. All 3 were slightly different with one having a zip door, another with a clear section and the last one a solid cover and all were made to... Ver más
La empresa ha respondido
Poor customer service. After being recommended this company and referring them to friends our cover ripped in multiple places after only one winter. I spoke to them and got a very rude response of 'w... Ver más
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From start to finish an excellent friendly and supportive service. Nothing was too much trouble. The product was a custom designed siding for our garden snug which was of excellent quality and fitted... Ver más
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Excellent service and product. I ordered from another online company that let me down and then I found these guys. So helpful on the phone and within two weeks I've received my pergola side panels and... Ver más
La empresa ha respondido
Cunningham Covers, the UK's leading manufacturer of Clever Protective Covers®. Founded in 1969, the company has grown to service customers in the fields of Agriculture, Aviation, Industrial, Residential, Oil & Gas, Aquaculture and much more. Our unique and bespoke manufacturing capabilities allow us to manufacture attractive and effective textile solutions, shipped across the globe.
Unit 1, Glenshane Industrial Park, Tobermore Road, BT46 5DR, Maghera, Reino Unido
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Easy ordering with technical assistance and drawings made the finished article a very smart and accurate fit.
My thanks to the team at Cunningham Covers for allowing me to add the finishing touch to my garden cabana.
Best Regards
G

Respuesta de Cunningham Covers
Got my pergola covers, seemed to be excellent until I went to fit them .2 covers for the left hand side !!! I ordered as per their website in which they showed pictures a right side + measurements, a left side + measurements and A front + measurements what did I get but 2 left sides????These people don't seem to understand that there's Not 2 left sides.!!!!! I have rang on quiet a few occasions and emailed but their understanding of my predicament is unbelievable.

Respuesta de Cunningham Covers
Useless, promosed to complete an order and gave a price .....then wouldn't respond to emails order was small (350 euros worth)
Ignorant and rude .......not professional when it comes to dealing with the small people,
Disgraceful

Respuesta de Cunningham Covers
Bit late with my review but have to laud this company for their excellent prices, design, help, speed of dispatch and product. Free delivery and they were extremely competitive. Delighted with the finished product.

Respuesta de Cunningham Covers
Excellent service during my initial enquiry and agreeing detailed specification and drawings for gazebo panels for sides and front. Prompt delivery well within promised time frame.
The panels fitted perfectly on the gazebo; some details on size of stabilising bars and fitting them into the pockets at base of covers, were sorted out after further communication with the very helpful Sales Operations Dept.
Highly recommended.

Respuesta de Cunningham Covers
Just fitted my canopy covers and everything was perfect with no issues what so ever, just like to say a huge thankyou to you and your team brilliant service and customer after service. Be proud of what youve achieved. Thankyou all

Respuesta de Cunningham Covers
We wanted covers to keep out wind/weather to our outdoor entertaining area. The original idea was to buy sufficient to cover two out of the three sides, moving around as required. However, when our initial order arrived, we were so pleased with them that we ordered the additional side. Here is where Cunningham exceeded our expectations. We had a party arranged at short notice and Finley pulled out all the stops and got them delivered in time. Thank you Finley and Cunningham.

Respuesta de Cunningham Covers
Initial enquiry was picked up quickly and I was promised an email back with a quote within a couple of days. A week later I chased it and I was told over the phone that they're very busy in the summer season and people are away, I was asked to re-send my enquiry to a different member of staff who was available. A couple more weeks went by and I heard nothing. Chased again via email and was apologised to for the delays - I asked another question in reply to this email (which was sent 2 months ago) and have had no response. I agree with the reviews that have already been posted regarding small orders - they aren't interested! Don't bother unless you have a large order or are a major client

Respuesta de Cunningham Covers
Very good. Super quick response, I made a slight change, no trouble at all. They called me to finalise some details and make a suggestion I hadn’t thought of. Received the cover, put it on the trailer and I couldn’t have asked for anything better. A+ service

Respuesta de Cunningham Covers
I contacted the company for a quote for a gazebo side panel. Got a reply quickly with price, all good and speedy and I was happy with the price. However I had a simple question and a very slight size change requiring an amended quote before I placed the order. My email wasn't answered in two days so I phoned, I did feel the person I spoke to was rather disinterested and she said she was busy working through her email inbox. I advised I was going away in a couple of days and wanted to place the order before I went. I was told the updated quote would be sent and on pushing the query I had was answered. This was 12pm on Friday it is now 5.30pm Tuesday no updated quote received. It was simply a case of updating the size I think the fact that my order is a small one may have some bearing on the service received. I have now placed the order with a different company who were more responsive to my requests and got back to me today.

Respuesta de Cunningham Covers
Great product , fantastic service looks brilliant, 5 stars

Respuesta de Cunningham Covers
We ordered 3 sides for our wooden gazebo, made to measure. After several changes to drawings we ordered and recieved the sides in the time frames given. Graham was fabulous from the beginning and the sides are quality. We had an issue with one side this year and the company and Graham went above and beyond to fix it. I am so impressed with their response and product I wanted to share as I know how difficult it can be ordering bespoke products.
Thank you Graham for restoring my faith in businesses

Respuesta de Cunningham Covers
After getting good service for a trailer cover last year I went back for another. After multiple conversations with the sales rep who always promised to call back and never did I realised that I was being lied to and that they just weren’t interested in my order but were too dishonest to say they were too busy to deal with me. This was beyond disappointing. It was insulting. Unless you are a large client shop elsewhere.
Brilliant people to do business with!
Trailer was measured meticulously and delivery was quicker than anticipated.
Needless to say the trailer cover was total quality.
Strongly recommend.

Respuesta de Cunningham Covers
I ordered 2 covers about 3 months ago. One was a simple box shaped cover and was delivered with no problems, the other was a canopy for a steam boat for which I supplied a detailed drawing. Without going into too much detail the whole experance was a nighmare! After 2 months of messages and phone calls it finally arrived but it was not to drawing and was the wrong material, so they made another received about 3 weeks later (more phone calls and messages). This one was nearly right so I accepted it.
If you need a cover made to a drawing do not use this company. Their stock range of box shaped covers may be ok.
Brilliant experience from Cunningham Covers. Needed a new cover for my trailer within a week and contacted these guys as other suppliers had lead times of weeks. The price was competitive and more importantly they could get me the cover in time. They completed exceeded my expectations both on delivery and service. I dealt with Peter who was fantastic. The final product was also excellent and fits like a glove. Cheers guys.

Respuesta de Cunningham Covers
Really happy from start to finish great professional service with plenty of advice if required. Good quality drawings to approve before you complete your order. Would highly recommend this company.

Respuesta de Cunningham Covers
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