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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Curl Care truly exceeded my expectations! From the moment I opened the beautifully packed parcel, I could see how much care and love went into every detail. The delivery was super fast, the presenta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great products! My fine 2b hair now has volume and waves without dryness! Products: Giovanni Root 66 shampoo, conditioner and More Body Thickener gel. Had seen recommended on YouTube and very happy wi... Ver más

Valorada con 5 estrellas sobre 5

I’ve used Jessicurl Spiralicious for a while as part of my ‘plopping’ routine, so I already knew what a good product it is for that method (light but effective, plopping reduces the crispiness) but I... Ver más

Valorada con 5 estrellas sobre 5

I ordered some sample size products then another order of the full size versions, Jessicurl. Delivery was within the 48 time frame and well packaged. Really happy with my purchases and the security of... Ver más

Información sobre la empresa

  1. Tienda de productos capilares

Escrito por la empresa

We are an online store stocking a range of brands and products designed for Curly, Coily, Wavy, and Natural Textured hair. We are a curly woman-owned company and we want you to LOVE your curls! Discover the perfect products to embrace and enhance your natural curls and Care for your Crown.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

125 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Love the products Curl Care offer

Love the products Curl Care offer, the selection is so good, when a lot of them you can’t get anywhere else. Been purchasing from here for a long time and will continue. Website is easy to use and I love the “Curl Pattern” section.

20 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Been shopping with Curl Care for a…

Been shopping with Curl Care for a while and I always receive my orders promptly. I love the free samples I get too 🙂 Thanks 🙏🏽

19 de marzo de 2024
Opinión espontánea
Logotipo de Curl Care

Respuesta de Curl Care

Thank you for shopping with us and for taking the time to leave us a review!

We're thrilled to hear you're happy with our service.

Kind regards,

Ashlee

Curl Care

Valorada con 4 estrellas sobre 5

sent incorrect items on delivery/but resolved with refund

I had ordered 2x items, only 1x product arrived even though i was charged for the 2x - contacted info@curlcare who had completely ignored me until i posted trustpilot review. Received refund £18 successfully post acknowledgement of review. I do like their products overall, knocked off a star for the inconvenience as i really needed 2x productds, and absence of customer service help at the time issue encountered.

18 de marzo de 2024
Opinión espontánea
Logotipo de Curl Care

Respuesta de Curl Care

Hi Zara,

I'm sorry to hear that there was an issue with your order.

Unfortunately your email to us on Monday was in our junk/spam folder. Once your email was brought to my attention on Wednesday, I contacted you directly to apologise for the mistake with your order and issued you a refund for the missing item and this was carried out within 48 hours of your initial email to us.

I sincerely apologise for the issue with your order and for any inconvenience this may have caused you.

I appreciate your feedback and I hope that you will consider shopping with us again.

Kind regards,

Ashlee

Curl Care



Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery

20 de febrero de 2024
Logotipo de Curl Care

Respuesta de Curl Care

Thank you for your feedback and for shopping with us!

We're pleased to hear you're happy with our service.

Kind regards,

Ashlee

Curl Care


Valorada con 5 estrellas sobre 5

Jessicurl products

Quick delivery and packaged really well with a full range of my favourite Jessicurl products. I would recommend and will definitely use Curl Care again.

30 de julio de 2023
Valorada con 1 estrellas sobre 5

It’s really terrible product the…

It’s really terrible product the shampoo has parfum and the conditioners was not the right product for my hair and contact them they refuse to change it to me I don’t recommend it to know one

11 de enero de 2023
Logotipo de Curl Care

Respuesta de Curl Care

Hi Liliana,

Unfortunately as you had opened and used the products, we were unable to offer you a return.

The Bounce Curl products you ordered have 100% oil scent and this information is listed on our website under the product description.

Kind regards,

Curl Care


Valorada con 5 estrellas sobre 5

Great product

Great product, dispatched quickly.

Thanks

1 de febrero de 2023
Logotipo de Curl Care

Respuesta de Curl Care

Hi Roxanne,

Thank you for shopping with us and for taking the time to leave us a review, we really appreciate it.

Kind regards,

Curl Care


Valorada con 3 estrellas sobre 5

East to order and my items arrived…

East to order and my items arrived quickly but the products are not as good as all the promotional advertisements. My curls start great but after a few hours the frizz starts to take over. I will continue to use them tho in the hope it improves :)

17 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Bounce curl for a good price

I found what I needed for my curls, and the order & shipping was super fast. The prices are good, even though slightly higher than I'm used to from continental Europe. Anyway, I am pleased with the shop and will definitely order again before summer to get the proper care for my curls.

21 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service. Especially as Royal Mail to this day can’t move the initial parcel from the most random delivery office.
Thank you Ashlee. Will definitely shop again!

9 de diciembre de 2022
Logotipo de Curl Care

Respuesta de Curl Care

Hi Naomi,

Thank you for your lovely review and for being understanding about the Royal Mail Delays.

Best wishes,

Ashlee

Curl Care

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