We've used Curtain Pole Store on numerous occasions for our projects, high quality products, very good customer service, and prompt responses. Would have no hestiation in recommending. Thank you.
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Consulta las opiniones de los clientes
Excellent quality, sturdy poles and fixings. Prompt delivery. One fixing backplate was dented, but after sending an email and photo of the damage, a replacement was dispatched without delay.... Ver más
La empresa ha respondido
Product top quality, live chat even better . Wonderful - Jan & her colleagues on the live chat - Efficient, reliable, friendly, caring, they all know their products , chat line answered very quickly.... Ver más
La empresa ha respondido
We had struggled to find curtain poles for our front windows needing 5 metres and 2.5 metres matching. We had limited choices but this exceeded all our expectations. It looks beautiful and excellent... Ver más
Información sobre la empresa
- Tienda de tratamiento de ventanas
- también en la categoría
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
Escrito por la empresa
Whether you're looking for a simple curtain pole for a bedroom, a specialist bay window solution or a made-to-measure curtain track, Curtain Pole Store is here to help you find the right product at the right price.
About Curtain Pole Store
Escrito por la empresa
- Curtain Pole Store is a family-run UK online retailer specialising in high-quality curtain poles, curtain tracks and accessories at competitive prices. We offer an extensive range of products to suit all styles, budgets and window types, helping customers find the perfect solution for their home.
- Our collection includes metal curtain poles, wooden curtain poles, bay window curtain poles, double curtain poles and ceiling-mounted curtain poles, available in a wide choice of colours, finishes and sizes. We also supply a comprehensive range of curtain tracks, including made-to-measure curtain tracks, corded and uncorded tracks, wave curtain tracks and electric curtain tracks.
- We stock products from leading brands including Silent Gliss, Jones Interiors, Speedy, Rolls and Hallis, offering everything from affordable everyday curtain poles to premium designer ranges and specialist window solutions.
- As a family-run business, we pride ourselves on providing excellent customer service, expert product knowledge and great value for money. Our easy-to-use website makes finding and ordering the right curtain pole or track straightforward, while our reliable UK delivery service ensures orders reach customers quickly and securely.
- Whether you're looking for a simple curtain pole for a bedroom, a specialist bay window solution or a made-to-measure curtain track, Curtain Pole Store is here to help you find the right product at the right price.
Shop with Confidence. We're Here to Help.
We want you to love your purchase. If something isn't quite right, our friendly team is here to help.
At Curtain Pole Store, we want every customer to be happy with their purchase. If you change your mind, you can return standard, non-customised products within 30 days of delivery, provided you notify us within 14 days. Items must be unused and returned in their original, undamaged packaging. Made-to-measure curtain tracks and customised or cut-to-size curtain poles cannot be returned unless faulty. If something arrives damaged, faulty or incorrect, our friendly customer service team is here to help resolve the issue. For full details, please see our Returns Policy at https://www.curtainpolestore.co.uk/returns/
Información de contacto
4,5
Excelente
411 opiniones
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Amazing customer service
Amazing customer service. Prompt, thoughtful, kind. I will shop here again.
26 de junio de 2025
I required a 4 meter pole and the Curtain Pole Store added a new length of 4.8 meters as an option on their website. A nice proactive approach. This is a stunning curtain pole.
I required a 4 meter pole and the
9 de junio de 2025
Swift delivery of a high quality…
Swift delivery of a high quality product reasonably priced
30 de mayo de 2025
Easy to make the purchase
Easy to make the purchase. Great price for a great product. Very quick turnaround from ordering to delivery. Would use again.
21 de mayo de 2025
Great quality, look fab and add something special.
Great choice of curtain poles, finials, rails etc.
The order process is easy and the delivery has always been nice and quick.
Great quality, look fab and add something special to a room, thank you.
30 de mayo de 2025
Excellent Customer Service!🤗
30 de mayo de 2025
Large selection of curtain poles competitively priced.
Large selection of curtain poles competitively priced. Delivery within 2 days with goods well packaged. In my case pole fittings and fixtures were sent in a separate delivery.
30 de mayo de 2025
Delivery was not complete but you got…
Delivery was not complete but you got everything sorted and delivered correctly
Very good communication from curtain pole
Would recommend their services
30 de mayo de 2025
Fast delivery and good quality product
19 de mayo de 2025
Absolutely 5 star
Absolutely 5 star for 1) great communication of the order process from start to finish 2) quality of pole is outstanding 3) delivery was prompt and arrived in great condition. 4) great value - l would certainly purchase from this company again without any hesitation.
9 de mayo de 2025
Perfect service and quality curtain poles
Excellent variety. Easy to order. Very speedy delivery. Excellent quality.
9 de mayo de 2025
I placed an order on 18/03/25 still waiting!!!
I placed an order on 17/03/25. I am still waiting for the order, initially lots of email exchanges about sorry item was not in stock, due xx date. Then we can’t get is there another style, then sorry your email went to junk, then some helpful discussion on best alternative, then awaiting stock. Was advised would be despatched on 2/05/25. Nothing has arrived, no communication & now no response to emails. I appreciate this is a family business and I have tried to be accommodating and supportive but all communication stopped and I have no clue what is happening.
Update 12/05
Since posting this review I did receive a response - an immediate refund was issued, no explanation why. For me it wasn’t the waiting it was the radio silence when the curtain was clearly not despatched. It is disappointing I had to post a review to obtain a response. I was happy to wait now I feel 2 months have been wasted and I need to start all over again.
11 de mayo de 2025
Opinión espontánea
Respuesta de Curtain Pole Store
Dear Bev,
Thank you for taking the time to leave a review.
We were very sorry to learn of the significant issue concerning the bay pole you ordered. As we explained via email, we have encountered considerable difficulties with our supplier regarding this particular product.
The delivery dates provided to us have been subject to frequent changes, which has regrettably led us to suspend accepting new orders for this item.
As you may recall, we offered you an alternative, superior bay pole kit at no additional cost, but understand that this option was not suitable for your needs.
As a family-run company, we are committed to ensuring customer satisfaction, and we can assure you that we have not intentionally ignored your emails. It is possible that some correspondence may have been sent over a weekend, resulting in a response on the next working day.
Given the ongoing unreliability of our supplier's delivery schedule, which we appreciate is unacceptable for you and also for ourselves, your order has now been cancelled and a full refund processed.
We sincerely apologise for the inconvenience this situation has caused.
Kind regards,
Manny
Curtain Pole Store
Update 12/05
Dear Bev,
Please accept our sincere apologies for any oversight that led you to feel ignored. We were actively working to obtain a delivery timeframe from our supplier. However, it has now been determined that the specific pole you require will not be available in the near future, which is why your order was refunded.
While we understand your decision to leave a review, we do feel it may have been made prematurely. We had been diligently working to provide you with detailed information tailored to your window specifications. Furthermore, we offered an alternative product, which was unfortunately declined.
Curtain Pole Store
Excellent service
Excellent service! Delivered next day - no fuss - just clean efficient service. Well done!
2 de mayo de 2025
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